Contractor reviews in Glendale Heights, Illinois

They did a great job.

Carpet installers and measuring staff were great. No in home pushy sales people and lots of options to choose from.

Just went there for a couple of plants but this is a good Home Depot. They are very friendly and
always helpful.

Don't order your kitchen here unless you don't want to cook on your kitchen for next 4 month. AWFULL time management by kitchen staff. Awfully follow-up with their vendors and those vendors know it very good so they don't give a moment of clue about your home without kitchen .
They outsourcing their kitchen installation to one company and Granite installation to another and Store staff per(Marcy one of managers) don't have any control on their own Vendor. Been waiting for Kitchen to finish almost 4 month and store staff Keep Promising to do their best of NOTHING.
Highly NOT RECOMMENDED.
I wish there was 0 Star option .

Karen the sales associate was awesome.and the 2 installers were very professional.

The carpet installation team were polite and professional. Did a great job.

service desk at home depot was really nice helping me answer questions about water heater, they were able to find me a installer that was professional and highly skilled personnel.

The older gentleman at the counter on Jan 3, 2026 was very friendly. When I returned the rental van that same evening, someone outside at the east entrance was staring at me starting from when I pulled up with the truck, and walked straight towards me when I left the truck to drop off the key. He walked up to me and said, without a greeting nor friendliness, "JUST TO LET YOU KNOW, YOURE RESPONSIBLE FOR THAT TRUCK IF YOU LEAVE IT HERE OVERNIGHT." I told him that the man at the counter explained to me that I can drop it off with the key. He countered "YOU'RE STILL RESPONSIBLE FOR IT." I explained that I got the insurance for it when I rented it. He responded passive aggressively, "ALL RIGHT!??"
Treat your customers like that and they're going to look elsewhere to do their business.
No idea who this guy was as he didn't identify himself and wasn't even wearing a uniform, but definitely sounded like an employee.

I did have problems with the flooring dept at Home Depot, however I would like to do a Good Shout Out to Karen H. who works in the flooring dept in the Glendale Heights store! I had an issue with my billing and she helped me take care of it quickly and it turned out great! I was very relieved! Thank You Karen!! ❤️

Had installation done by The countertop factory. A company that works with Home Depot for kitchen countertops. The countertop is beautiful! Santiago the installer was amazing! You can tell he really takes his job serious and aims to please costumers. But I’m disappointed with the gentleman that came to measure. Our soap dispenser is completely useless as there is not enough room to get bottle in.

Howard (the measuring guy) came to measure as he was training a young man. I heard the young man ask something about piping. The trainer told him it wasn’t our problem. I asked about it and they ignored my question. Which I thought was strange. Well yes something was suppose to be done to piping prior which may have not been their problem but why not mention it out of curtesy so it can be addressed prior to countertop installation!!!