Constraction reviews in Hillside, Illinois

Great service and great team work.

I am writing to share my experience with your company following the hail storm damage to my roof in May 2024. While the journey had its challenges, I am ultimately pleased with the outcome of the roof replacement.

Initially, I was impressed by your swift response to the storm. Your representative, Eric Salgado, visited my home within a day and proved invaluable in navigating the insurance claim process with State Farm. State Farm's initial assessment was to repair only a few shingles; however, Eric expertly highlighted the age and obsolescence of my existing roofing, ultimately securing approval for a complete roof replacement, including the carport and garage. This was a crucial step in ensuring the long-term integrity of my property.

The actual roof replacement proceeded efficiently, and the finished product looks excellent. However, I did notice a significant oversight: the missing gutter aprons. While I appreciate the prompt response and rectification of this issue upon my notification, I believe a more thorough final inspection by the installation crew is essential to prevent such occurrences in the future. A comprehensive checklist at the completion of each job, focusing on all aspects of the installation, including smaller details like the gutter aprons, would significantly enhance quality control.

I also want to express my sincere gratitude to Kosta and Nicole from your upper management team and financial team. Their patience and understanding were exceptional, especially given my challenging circumstances of being unemployed for eight months following the storm. Their professionalism and proactive communication throughout the financial process alleviated a considerable amount of stress during a difficult period. Their responsiveness and willingness to work with me to reach a mutually agreeable solution were greatly appreciated.

In summary, my experience with C & N Construction was a mixed bag. While the quality of the roof replacement is outstanding, and the financial team provided exceptional support, improved quality control measures, specifically regarding comprehensive final inspections, would elevate your already commendable service. I recommend implementing a more rigorous checklist system to ensure all components of the project are completed according to specifications before the job is considered finished.

Sincerely,
Melissa A. Pitts

Amazing company to get your roof redone by! They are beyond professional on every level of being a professional from first interaction to the last. Helped out with getting my solar panels taken off to get the roof done and getting them back on. Always super nice and helpful with every interaction. It all started off with Hugo Gomez knocking on our door and giving us some information about there might be damage from the massive hail storm that past and that was that and started the process not to long after. Definitely will always recommend this company and it's people for anything!

Horrible people. They took an insurance job for my father. His insurance adjuster quit and the company stop communicating. The supervisor took over the job. They came and picked up the check just to ghost us again. Month and a half and nothing was done. Had to have the insurance check returned $1000 short. Horrible communication with these people.

We waited to get the repair work done but I am giving 1,000 out of 10 to Chris McGuire -who REALLY is a top notch person!! Over & above on his work ethics!! Thank you so much again Chris - this world NEEDS more people like you in it!!!

I had my roof replaced and they did an excellent job from start to finish. The level of quality was amazing the communication was spot on and the finished product was amazing. Awesome customer service I’d recommend to anyone.

I had the pleasure of working with C&N Construction, and I want to highlight the outstanding service provided by Angel Garcia. From start to finish, Angel was professional, knowledgeable, and extremely helpful. He took the time to explain every step of the process, answered all of my questions thoroughly, and made sure everything went smoothly.

Angel’s attention to detail and commitment to quality really stood out. He was always punctual, respectful, and clearly dedicated to delivering the best possible results.

I highly recommend Angel Garcia and C&N Construction to anyone looking for reliable, high-quality work and exceptional customer service.

Last year I allowed a different roofing contactor to inspect my roof as I was sure a had damage from a storm. Damage was found and I filed a claim with my insurance company. The insurance company sent an inspector, they found a few damaged shingles and said they would make those repairs, which after my deductible would amount to about a hundred dollars being paid for the claim. Later, Gil from C&N Construction contacted me and offered to send a drone up to inspect for damage. Gil reported that hail damage was indeed found, and he said that he could just update my current claim with the insurance company, expressing his confidence with his new findings. Once again, my insurance company came back offering what I considered to be only paltry offering. Undeterred, Gil and C&N Construction filed an appeal with my insurance company, arranged for a third-party arbitrator/inspector and conducted yet another inspection. The arbitrator agreed with C&N that hail damage was present and that a new roof was the only reasonable and proper remedy. Like most people, I do not like dealing with insurance companies. For me, Gil and C&N Construction was a dream come true, as they handled nearly all the communications. My contact was limited to mostly just forwarding any email I got to Gil, and they handled everything. Their workers were polite and professional. They did a very efficient and effective cleanup after the job. I highly recommend C&N Construction.

They did a great job, I went from a leaking roof to a brand new roof. Billy made the process smooth and easy

We worked with John V. at C & N Construction to have our roof redone after extensive storm damage and we were very pleased with their work and professionalism. They were easy to work with, kept us updated on the timeline and followed up after the job was complete to be sure we were satisfied with the repairs. I highly recommend them if you are in need of roofing repairs.

Angel Garcia was a huge help after storm damage to my roof. He walked me through the entire insurance process, dealt directly with my provider, and made sure I got the coverage I needed. The new roof looks great and was installed quickly and professionally. Angel made the whole experience stress-free—I highly recommend him and C&N Construction!

I had an excellent experience with C&N Construction! Eric and Rafael went above and beyond working with my insurance company to make sure my roof replacement went through without a hitch. I couldn't be happier with the results and I would recommend them to anyone looking to have their roof replaced

Joe came by our house as part of those cold calls companies make after severe weather, and we could not have been happier with the overall outcome. First, he did his own inspection and assessment for hail damage, then helped us open a claim with our insurance company. He was there while the adjuster did his inspection, then advocated for damage they disagreed on.

He was very responsive and proactive with updates, even when scheduling was taking a while. The final product looks great and we’re so happy with it. They even advised us on insurance plans - to make sure we get a Replacement Cost Value plan next time so it will cover all costs, instead of Adjusted Cost that pays less the older your existing features are.

Billy did an amazing job replacing our roof and siding! From the very first day, he was professional, organized, and kept me informed throughout the whole process. He and his team showed up on time, worked hard, and cleaned up everything perfectly.

The quality of work speaks for itself, my house looks brand new. The roof is solid, the siding looks sharp, and we’ve already had neighbors asking who did the work. Billy went above and beyond to make sure everything turned out perfect.

If you need roofing or siding work done, call Billy. You won’t regret it!

Filed a claim on my roof in November 2022 with my insurance. Fought with them from their lies and deceit to their false promises. Couldn’t imagine getting through it with anyone other than Owen. Was there every step of the way fighting by my side. 6 months later roof looks great. C & N construction was truly the shining light in the storm.

C&N construction replaced our roof and our siding and did a great job! Marino worked with us and our insurance company to ensure everything went smoothly. Their work was high quality and when they promised. I highly recommend C&N for any of your roofing and siding needs!

Devon went above and beyond for us. Taking several visits to reassure us and explain things until they made sense. We thank him for his patience and would highly recommend him and his team to anyone who could use their services.

Approximately one year ago a hail storm rolled through the north western suburbs, and our roof was severely damaged. I contacted my insurance company and had a difficult time securing any monetary help. By chance I contacted C&N Construction and they said they would take a look at the roof. They sent a young man out (John Vasilopoulos) to survey the roof. Before going up on the roof he spent some time
talking to me about the process of securing payment from the insurance company through the installation of the new roof. John worked tirelessly and on three separate occasions he was up on the roof with insurance inspectors. In the end, John was able to secure a payment from the insurance company to pay
for the entire roof. I can without hesitation recommend John and C&N Construction to anyone who is trying to replace their roof. You will find John to a be very personable and professional young man. He clearly explains the process from beginning all the way through the installation of the new roof. The entire
job was done in an orderly fashion, and completed on time. Through the entire process, John is only a phone call away and will answer any questions you have concerning the job.

I had a wonderful experience working with Billy Hethcoat. Full disclosure...Billy is my nephew but I had been looking at other companies originally so I know how much better he was with communication and quotes. He offered the best price, customer service and his guys were wonderful throughout the process. He worked with my insurance company to get everything that we should have from them and then to make things work within our budget. The crew was very professional and left my property exactly as it was when they arrived which was definitely refreshing. The roof looks great! And he worked hard to get other damage covered that originally wasn't. I am very grateful and highly recommend them for all of your outside house needs!

I had a great experience with C&N Construction thanks to Angel Garcia. He made the roofing process smooth and stress-free from start to finish. Angel was professional, knowledgeable, and always kept me informed. The quality of the work was excellent, and the job was done on time. I highly recommend Angel and C&N Construction for any roofing needs!

I worked with Kentrell Billups at C&N. He helped me from start to finish. He was there when I had to set up my claim and he made sure my project was exactly what I wanted and stress free. He made several visits to my house during the project to made sure things we going according to plan. I would def recommend C&N to anyone who has a construction project.