All reviews for Ajax Heating and Air Conditioning

George, the service tech, got to the point quickly, diagnosing the problem in just five minutes. KC, the owner, was pleasant and cooperative throughout the experience. Overall, I'm impressed with the efficiency and courtesy of Ajax's team, making them my top choice for furnace repairs.

I had a hot water issue and AJAX sent two technicians to investigate. They got everything up and running within an hour the next day, which was impressive. The guys working for AJAX were straightforward and not trying to sell me anything - unlike some other companies that do this kind of work. Their boss, JC, also checked in on the repair and payment process, and it seemed like he genuinely cared about his team's satisfaction with customers. He mentioned that helping people is what gets them excited, which I found believable. Overall, my experience was very positive and I'll be using AJAX for any future repairs.

We were left stranded on one of the coldest days of the year when our heat gave out. JC arrived promptly and had a new furnace installed quickly, leaving the area spotless behind him. The staff member who came with him was courteous and efficient. We'll be back for future needs, thanks to their reliability and friendly service.

We recently experienced a flood in our home that rendered our old furnace unusable. With no prior knowledge of heating and air conditioning systems, we relied on online searches for a local repair shop. Several companies visited us, providing quotes, but we learned from past experiences that cheaper options often come with hidden costs.

After meeting the owner of Ajax, we decided to give them a chance despite being unfamiliar with the company. They not only offered a more competitive price than our other quotes but also provided valuable information about upgrade options. What set them apart was their mention of a 90% efficient replacement unit and eligibility for a government rebate – a feature none of our other companies mentioned.

The installation process was honest, informative, and fair-priced. The installer left our basement cleaner than when he arrived, which was impressive. Overall, we're extremely satisfied with our decision to choose Ajax.

My air conditioner had seen better days, but that didn't deter me from calling for help. I met with Randy, and he's a genuinely nice guy to boot. He got along with his crew, they were efficient, and the new unit was installed in no time. The whole process was surprisingly quick and painless. Everyone involved was courteous and competent. Overall, it was a fantastic experience from start to finish. I'd definitely recommend this service to anyone who needs their air conditioning fixed - they won't be disappointed.

The installation was done efficiently and on schedule, which was a relief given the upcoming hot weather. The price was reasonable and the technicians were professional, courteous, and respectful of my time. They also took care to clean up after the installation. Overall, I'm very satisfied with the service and would recommend this company for heating and cooling needs.

They fixed my heating issue right away. The technician was knowledgeable about what was wrong and arrived back within an hour to resolve the problem. The service was excellent, with polite and informative staff who clearly cared about getting the job done efficiently. I'd definitely recommend this company - their fast response and quality work are top-notch. The person I dealt with, Nicholas, did a great job and proved himself to be very good at his craft.

If your AC gives up on you when it's needed most, Ajax is a solid bet. J.C and his team (J.C., George, and Mark) delivered impressive service. They got to work swiftly, addressing the issue with their expertise. The price was fair considering the circumstances. What I appreciate about Ajax is that they avoid taking advantage of customers - no hard sells or hidden fees. As a condo board member and frequent vendor contact, I can attest to their professionalism. Their guarantee gives me confidence in their work, which is why I'll undoubtedly rely on them for future repairs.

JC's team saved the day with fair rates and warm customer service. They fixed everything from furnace to water heater and electricity in just three days - I'm a happy client now!

JC was straightforward and responsive. The technician from Tom's unit did a great job - fast, tidy, and expert. Given this positive experience, we'll definitely go with AJAX again for our next service.

My heating system failed on one of the coldest days, but I got same-day service from a company that came through. Their staff was top-notch - they arrived quickly, installed a new furnace in a short time, and got my home warm and comfortable again. I'm extremely satisfied with their work and highly recommend them to anyone in need of reliable heating services.

Jc's team did an amazing job - incredibly efficient and professional. They salvaged the situation with a speedy reinstallation, saving us from a bigger headache. I highly recommend them for any HVAC work.

I stumbled upon Ajax through a Google search after reading some positive reviews. They responded promptly to my call, and George was our technician - he was clear and helpful about the issue with my home. I appreciated his transparency regarding pricing and the problem at hand. The repair took under an hour, and no high-pressure sales pitches were used. Overall, Ajax seems like a trustworthy company run by genuinely nice people who know their stuff. Thanks for the good service - it was much appreciated!

Tom showed up right on schedule to put in a new furnace. He tackled the task head-on, not stopping until the job was finished. When I had some issues arise, they came back the next day to fix them. We're extremely happy with the service and the guys were respectful of our space - would definitely recommend.

Ajax Heating and Air Conditioning stepped in when I needed them most - no heat at all. They delivered top-notch service in a crisis situation. I'm grateful for the work JC, Tom, and his team did to fix the gas meter leak that had my dad's furnace out of commission. The job was done quickly, and he had it up and running again soon. Ajax knows emergencies can happen, and I'm thrilled with their exceptional service. Thanks, JC, and crew - you saved the day!

We've had a disappointing experience with our new HVAC system. They've made multiple visits to fix issues, which is more than we bargained for. We liked our old setup, so we decided to upgrade all three units at once - furnace, water heater, and AC unit. I'm not sure if this is a one-off or the house's fault, but unfortunately, I wouldn't enthusiastically endorse this company even after a year and a half of dealing with problems.

Installed a small air conditioner that didn't meet my home's needs, and instead of replacing the evaporative cooler, they wasted six weeks of my time trying to troubleshoot the issue. They charged my insurance company almost $5000 for this unnecessary work. Despite repeated cooling issues below 80 degrees, I was left hanging. The contractor then misrepresented the problem to my insurance company, shifting blame onto me and suggesting I extract more money from them. What's worse is they asked me to do so. This experience has been one of the most deceitful I've encountered. The company uses charm and smooth talk to take advantage of customers while avoiding transparency - no receipts for their work were ever provided, despite my requests. Be cautious, as it wasn't the workers' fault, but the owner's unprofessional behavior that was the issue.

Unsatisfactory experience with this company - the technician had a poor attitude and was dismissive, while their methods were ineffective in resolving issues. The overall service was a waste of both time and resources.

They claimed to offer top-notch service in the industry. Instead of making the switch with my old boiler after a month's deposit, they changed their mind after weeks of convincing me I needed a new one. Meanwhile, water poured into my radiators, flooding my floor and causing damage. They took some knobs without asking, claiming they needed to match them up and would return them later. When they broke the contract on the new boiler, no one could provide any information about the missing knobs. A few weeks ago, they wanted $80 to bring the knobs back - a price that seemed unfair for something they'd removed themselves without permission. Given their promise of better service than competitors was nothing but hot air, I won't be hiring them again. If you need any services, don't bother with them. Their broken promises can't fix your plumbing issues; it's just empty talk.

The problem turned out to be a faulty capacitor on the outside unit. They claimed to have replaced it, but the compressor was still broken. I called another company, Peoples Heating, which did a simple fix by replacing just the bad capacitor - everything worked again. The original company knows this unit is rented and has tenants, yet they're pushing for an overpriced repair.

I wouldn't recommend using this contractor unless you're prepared to shell out significantly more money than expected - and still risk potential disasters like fires or carbon monoxide poisoning. They did work on my parents' house with a new furnace, but the consequences of their mistakes nearly cost them dearly.

After the job was finished, we discovered they missed upgrading the circuit breaker, which led to a costly replacement of the panel and rewiring the entire system. To add insult to injury, the incorrectly installed furnace resulted in a severely cracked heat exchanger that made the unit run excessively hot and fill the house with carbon monoxide.

The final nail in the coffin was the copper pipe on the water heater, which was installed improperly and had to be entirely replaced. These avoidable mistakes could have had disastrous consequences if they'd happened at night or when people were home.

Stay far, far away from this company for your own safety.