All reviews for New Comfort Heating and Cooling

The technician's professionalism impressed us greatly. He arrived promptly and helped resolve our cooling issues within minutes. The price was reasonable and he took the time to explain the new installation thoroughly. A follow-up call a week later ensured everything was working as expected, giving me confidence in their work. I highly recommend this service.

If you're searching for an A/C and heating service that actually delivers, stop looking. This company hits all the right notes - they've got years of experience under their belt and a top-notch team that knows what they're doing. I needed a new unit and these guys knocked it out in no time. They walked me through every step with crystal clarity, no fuss or nonsense. It's clear they prioritize customer satisfaction over just making a buck. The end result? Works like a charm - my house is finally cool for the summer.

We called on a sweltering Saturday night, desperate for AC repair, only to find ourselves in the same predicament as others who'd tried before us - unable to get anyone's attention. That was until Tomasz from New Comfort answered our plea within minutes. Unlike others we spoke to, he didn't brush us off; instead, he arrived promptly and got straight to work. Thorough and explaining what he did, he ensured our house started cooling down before leaving. We were blown away by the service and will always rely on New Comfort for any future needs.

Excellent service! Highly knowledgeable and trustworthy professionals arrived promptly when I lost heat. Identified the problem and presented viable solutions. Fair pricing too - no hidden extras. Will certainly call on them again in the future if needed.

New Comfort stands out for its honesty, professionalism, and punctuality. Chris, Thomas, and Simon deliver a great service – no other company compares.

Had an issue with my heating unit on a Sunday, called for help, and got a technician there within 30 minutes. Unfortunately, due to its age and boiler limitations, the tech couldn't fix it. They referred me to another company that can handle such issues. The original technician was extremely helpful and knowledgeable throughout the process.

We lost AC today, so we called a reputable company that's always pricey and takes forever. Instead, I tried someone new - New Comfort. They answered quickly and sent a tech within an hour. The issue was spotted in just five minutes, and it was only the capacitor. The bill was fair and service was fast and transparent. Given how rare this kind of straightforward service is nowadays, I'm impressed. That's why I highly recommend New Comfort - thanks for the good work!

I called New Comfort Heating and Cooling after my furnace stopped working. The owner showed up quickly, thanks to a prompt response to my call. He diagnosed the issue and explained what needed fixing. The repair took less than an hour. They charged a reasonable price for the work. The technician was efficient and knowledgeable. Overall, I was extremely satisfied with their service.

New Comfort gets it right - they're quick to respond and on schedule. Tomasz and his crew deliver top-notch service at fair prices. I've worked with them multiple times, and when you need reliable work, they're your best bet.

Tomasz at New Comfort went above and beyond - if it were possible, I'd give them a higher rating. My experience started with him servicing my old heating and cooling system, doing everything he could to get me through the winter. He's incredibly helpful and responsive.

When my HVAC eventually failed, I compared quotes from other companies, but Tomasz stood out due to his attention to detail, patience, and ability to explain complex information in a way that made sense to me. Unlike some other companies, which treated customers as just another sale, New Comfort genuinely treated me like family.

Whenever I had issues, Tomasz was quick to respond, a great communicator, and the team he works with is top-notch. They're professional, courteous, and extremely well-trained and experienced. I have no hesitation recommending New Comfort to friends and family - they'll be covering my HVAC needs for years to come. If you need your heating or cooling fixed, look no further.

We hired this company for a routine maintenance check and were impressed by Tomas's expertise. He identified the issue with our unit - it was on its way out. His team arrived quickly and got the job done, addressing all my concerns in the process. The cleanup afterwards was spotless. Overall, we're extremely pleased with their work and are looking forward to future projects.

I'm thoroughly impressed with New Comfort for all your heating and cooling requirements. From the start, Tomasz was courteous and courteous, setting a great tone for our interaction. He showed up on time, which was a huge relief given my packed schedule. The repair work on my air conditioner was done at a fair cost, which put a big smile on my face. Furthermore, he discovered a carbon monoxide leak in my furnace and promptly addressed it, saving me from potential harm. His professionalism and attention to detail are truly commendable, and I'm grateful for the options he presented. I've never been more satisfied with a service provider, and I wouldn't hesitate to work with him again in the future.

Thomas, the owner, is highly responsive and knowledgeable, making New Comfort stand out.

I've had only great experiences with New Comfort so far. They really stepped up during a particularly harsh Chicago cold snap, sending someone over on short notice to fix my furnace that had stopped working. The technician showed up promptly and kept me in the loop about his arrival time. The repair was done efficiently, and I was back up and running in no time. Their reliability and customer service have won me over - I'll definitely be reaching out again when I need help.

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I've dealt with some great folks who delivered prompt, spotless service. When my 2017 AC unit's blower motor gave out, they sent someone over within an hour. The tech got straight to work and found the issue right away. I was a bit surprised it took parts from Rheem to fix it since it's Sunday - their inventory is closed. A text the next morning confirmed that part is covered under warranty. The only charge that bugged me was the inspection fee, which was $130. Despite that, I'm thrilled my AC is up and running again.

This service provider saved the day during a sweltering summer night emergency. Thomas arrived quickly, explained the fix, and executed it meticulously. His professionalism was impressive given the urgency of the situation. What's more, the company took our desperation in stride without taking advantage of it.

Their pricing was reasonable and their expertise is top-notch. It's clear they're driven by a genuine commitment to customer satisfaction. If you find yourself in a similar predicament, do yourself a favor and give New Comfort a call.

New Comfort and Heating and Cooling fixed my heating issue fast. Their technician, Tom, knew his stuff and was super assistive. I'm up and running again now. They've got my vote for future HVAC needs - can't complain!

I recently had a great experience with this company, which truly exceeded my expectations. From start to finish, their team provided outstanding service. The work was completed remarkably fast, and the level of professionalism displayed was exceptional. Their expertise and knowledge made the entire process seamless and stress-free. I felt completely confident in their abilities throughout the whole ordeal. If you're looking for a reliable, efficient, and skilled HVAC contractor, I highly recommend this company. They truly delivered top-notch results and left me feeling satisfied with my decision to work with them.

We were booked quickly on the same day as we called in for trouble with our AC. The team was pleasant and transparent about costs, which made it a hassle-free experience. Overall, they did an excellent job and offered great value for the price. We'd definitely call them again for any future HVAC needs.

The New Comfort team handled my HVAC problems efficiently. Both technicians were knowledgeable and mindful of costs. I confidently suggest New Comfort for anyone requiring HVAC services in the area, having had a great experience with their trouble-shooting skills.

We recently had a blowout, but they were at our doorstep within 24 hours. Tom showed up and got straight to work - diagnosed the issue quickly and efficiently. The service was top-notch, with attention to detail that's rare in this area. Overall, a significant improvement over other companies we've used locally.