Plumbing reviews in La Grange, Illinois
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Had Mark out on a Saturday morning to repair an air pressure assisted toilet that had stopped flushing. When he showed up it was clear he was a professional. He was patient and actually had to disassemble the entire unit to get it to function properly again. The best part is I had another plumber by the day before and all he did was look at it briefly and tell me I needed a new toilet! In fact a I had called a couple other plumbers and they wouldn't even bother to come look at it, I kept hearing it needed to be replaced. But Mark was able to come out and get it working properly. He did great work and I would absolutely use his company again.
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Mark was knowledgeable, skilled, honest, and reliable. We had a backup situation with poor sewer drainage. I called many plumbers for opinions and chose Mar. Mark was confident he could rod it - he has excellent rodding equipment he built himself. It did the job on our long, root-filled sewer line. He quoted a price, and did exactly what he said he would do - no surprises. We have since used him a couple additional times for smaller jobs, for which he has been fair and reliable.
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Had the toilet back-up. Tried rodding it, and things became worse if that is possible.
Too graphic to explain
The house smelled, my kids were screaming, my wife was upset. Holy cow it wasn’t fun.
Called Mark as soon as 7am hit as that was his office hours. He responded via text within a min and texted me a rough cost estimate based on my description. Which I felt was very reasonable.
He was at my place bright and early at 8:30am. Mark was friendly and willing to get his hands dirty. Like his approach of trying the simple solutions first. Thankfully it worked.
Great plumber. Excellent communication. Punctual. What more can a person ask for. Will definitely call him the next time I need plumbing work done. -
Mark is a true professional and SUPER fairly priced! I can't recommend him enough. He's been out here twice - once for water in the basement and once for a clogged pipe. Took care of both issues no problem. He's also had a mask on, which I appreciate during COVID.
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Excellent and friendly service! My plumbing issue had been one Mark never encountered in his many years of plumbing but none the less he knew exactly what to do and fixed the issue quickly! I cannot recommend his service enough! What a fantastic job! If I need any plumbing help ever again I will call without hesitation!
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We have used Mark Kolecke Plumbing for a few years. They are very honest, responsive and trustworthy. Last week, Mark came to fix our upstairs shower and to unclog the drain in our laundry room.
The pipes in our main shower are original to the house and are very old. There was almost no pressure on the hot side while the pressure on the cold side was great. Mark told us what he needed to do, his best guess on time to complete it and what it would cost to fix.
Not only did he finish and cleanup quicker than he said, he came in under his estimate and the pressure that we now have on hot and cold is the best it has ever been. Now, we will be able to get some extra miles on the old pipes😊
As for the basement drain, he was able to quickly fix and cleanup, so we could get back to doing the laundry.
Plumbing can be very expensive, so you need to be able to trust the people who do the work and come into your home with your family. I would highly recommend Mark Kolecke Plumbing. -
I was determined to get in contact with Mark after reading his Google reviews! And everything said about him is absolutely true! I would recommend him to anyone who requires his services. He runs his business with such integrity and professionalism. He's very knowledgeable, experience, quick, and reasonable. These qualities build trust and a reliable reputation. I highly recommend him.
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Mark was quick to reply, very knowledgeable, and explained what he was doing along the way so that I understood what had gone wrong and how he was fixing it. He did great work and charged a fair price. I'm looking forward to working with him again in the near future!
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there are not enough great things I can say about Mark Kolecke and his company. Mark is honest, responsive, and does things the right way the first time. We have used mark 3 times now on different properties, twice in an emergency, and he always finds a way to fit us in and never takes advantage of us. He evaluates the situation, tells you what needs to be fixed, and does the work in a timely fashion without over charging - I'm always conditioned to think their are no home service professionals who really care about customer service and repeat business. Mark is truly an exception and a breathe of fresh air. I would highly recommend Mark to anyone knowing that he will treat them with respect, honesty and professionalism! Thanks Mark for always being there for us!! Dana S.
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Mark and his colleague are amazing! We just moved into our house and 3 weeks later we had a main drain leaking in our basement. Mark and his partner arrived promptly in the morning and got to work investigating where the problem was and how to solve it. We had a clog in our main sewer that they rodded. Mark is friendly, professional and made sure to educate us on everything he was doing throughout the entire morning. He ended up fixing our outside hose valve too. His prices are very fair! He will be our go-to plumber from now on.
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Mark is the best. He's honest and a pleasure to be around when you're in the midst of a plumbing problem. He's confident in his ability to get the job done and an absolute professional. Integrity is something lacking with plumbers and I'm grateful to find someone trustworthy when it comes to things beyond my area of expertise. He was able to come out and fix my problem within an hour and had everything working quickly. I will absolutely never use another plumber as long as he's in business. If you don't have Angie's List I'll fill you in on his rating there, all straight A's for price, quality, punctuality, and professionalism.
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Mark is fantastic at his job. He always makes time for us and does the best work! I don't know what I would do if Mark wasn't around, probably swimming around a flooded basement or something. But seriously, Mark is the epitome of professionalism and always knows what's going on in our home and what steps need to be taken to fix it. Since we found Mark, three months ago, we've had him out at least four times for various things and he's never disappointed us. Just call Mark, you won't regret it.
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Mark is the best! So friendly and the best plumber around. Truly knows his stuff and always professional, responsive, and fair. We trust him completely with any and all plumbing needs - we always recommend him to friends and family!
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Mark is amazing - I'd give him 10 stars if it were possible! Not only is he extremely knowledgeable but he's reliable, fair, and honest, too. My husband and I would recommend him without hesitation and, when the need arises, will definitely use his services again!!!
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I've had Mark come out a few times for both routine maintenance and unexpected repair work, and I found him to be very knowledegable, straightforward, and trustworthy.
He was able to present multiple along with his recommendation on benefits or drawbacks of each. He made sure he fully assessed our issue, which ended up involving multiple trips out, and ultimately pivoting to a new solution. He deifnately takes pride in his work and it shows.
His work was top notch, and he was always prompt, polite, and the price was fair. I would highly recommend him to anyone looking for quality work. -
The only plumber I’m calling. Honest, genuine and knowledgeable.
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We have had Mark to our house twice now - once for a sump pump installation and today for faucet and drain work. Both times he has impressed us by his quick response and fair prices. He does a fantastic job.
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I saw some sketchy work done at a client’s house I was working with
I called 4 Plumbing companies asking about csst gas line codes
The other three I called are located fairly close to this location. I don’t want to blast them so I’m not going to add their information. They only had secretaries to answer the phone. Which there’s nothing wrong with that, however the information that the secretaries had was kind of concerning. They basically told me that they know nothing that the gentleman who has all the info is out for the day that he could reach out to me tomorrow. I went as far to asking about copper gas lines to see how little they knew and shockingly. They couldn’t tell me if they were approved or not for running gas. Like I am not even joking about the other locations. I forgot who I spoke to I am assuming it was mark at this location. I explained that I was mainly looking for info and that if he was knowledgeable I would recommend him. He spent some time on the phone with me giving me his professional opinions. Considering he is a one man army he was not even trying to rush me off the phone. Really surprised on how well he carried himself most companies just want to take your money and run and have no time to chat
I would recommend him he actually cares -
I called Mark at 11:30 am and he was at my house 3 hours later. The drain cleaning he was to perform was estimated at $145. When he arrived and performed the cleaning, he said that it was less work than he had expected, and charged my $65. This is not the first time I've had Mark do work at my home. He previously installed two faucets, cleaned out a drain, and repaired a toilet. All the work was done professionally and at a reasonable cost. I would definitely recommend Mark to anyone needing plumbing services.
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Mark is a great guy. I have used his services 2 times so far. He is easy to work with and very professional. He is on time and knows how to repair things in a timely manner without over charging for his service. I cant say enough about his ability to solve the problem. I have worked with many plumbers and I can truly say he is at the top of his class.
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I cannot thank Mark enough for coming to my rescue when another company (Ace Plumbing) in Brookfield left me in a bind. After Ace Plumbing attempted to clear my sewer line using their fancy overpriced hydrojetter (3 times more than Mark’s price), they left me with a still-clogged sewer line full of tree roots. This was after assuring me that their hydrojetter was superior to a rodder and their work was 100% guaranteed. The second time Ace came out (under warranty) they told me I needed a full replacement of the pipe which was many, many thousands of dollars and Ace Plumbing told me they couldn't clear the clog. In my frustration and desperation, I called Mark, and I’m so glad I did.
Mark showed up promptly, assessed the situation with professionalism, and got straight to work. Unlike Ace Plumbing, Mark took the time to understand the root of the problem (literally!) and used the right tools and techniques to clear the blockage thoroughly. He was knowledgeable, courteous, and did an excellent job explaining what had gone wrong before he got there. Having the right equipment and knowing how to use it is everything in plumbing. Combine that with a positive attitude and you’ve got a winning combination.
I highly highly recommend Mark’s company if you want to find a plumber you can truly trust to be professional, honest, and get the job done right. Thanks to Mark, my sewer line is now clear, and I feel confident knowing that the job was done correctly. If you need a reliable and skilled plumber who goes the extra mile, look no further than Mark! Highly recommended.