Reviews of local pros in Lansing, Illinois
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Excellent experience with this company, would definitely suggest to others. Fast turnaround time without sacrificing quality results.
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Called on short notice, they fit us in right away. The technician was courteous and efficiently resolved the issue.
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Friendly and knowledgeable staff provided excellent service, responded promptly, and offered great value for their work.
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Great service from a reputable company. The technicians are highly skilled and responsive, while the office team is friendly and efficient in addressing customer needs.
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Friendly, expert technicians showed up promptly. The price was fair for the AC service, including maintenance and testing. I'll definitely be back with them.
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We had a great experience with our new furnace installation. The technicians were extremely friendly, knowledgeable, and took the time to explain everything thoroughly before leaving. I'm very satisfied with the work done and would definitely recommend them for future needs. They were responsive to all my questions both pre- and during installation.
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My installers, Dave and Tony, did a fantastic job. Dave, as the owner, was super helpful in figuring out my needs. The installation was quick and they caught any potential problems before they became major issues. I highly recommend South Suburban Heating & Air Conditioning to anyone.
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Jeremiah worked on both furnaces today. He came across as courteous and welcoming. He explained things clearly and helped me figure out a feature on my thermostat that I'd never used before. I've already mentioned why I recommend South Suburban for heating and cooling; one more thing - the entire team seemed friendly, which made the experience even better.
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The technician was knowledgeable and friendly, answering our questions confidently. We're glad we chose this company - our seasonal check-up went smoothly. The tech offered some helpful tips on managing cooling, which has made a positive impact. Their team is reliable and appreciated.
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Nick exceeded expectations. He's courteous, informed, and welcoming. Demonstrated a strong work ethic, completing the job efficiently despite the urgent nature of the situation. A long-standing customer, I've worked with Gary and Dave for over two decades - their service is unmatched.
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We've used this company for over two decades and have always been satisfied with their on-time service and quality of work. Unfortunately, our experience was marred by poor customer service from their advertisements, but we're glad to say that's not reflective of the actual service provided.
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Jeremiah showed expertise on various heating options. All equipment is working smoothly now.
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The team delivered top-notch service. Friendly and speedy, they've exceeded my expectations with South Suburban handling my AC and furnace maintenance.
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Just got my furnace serviced and Jeremiah spotted a major problem that needed fixing pronto. Another top-notch experience with So. Suburban - on time, expert techs who answered all my questions. Glad I ditched Four Seasons after Merts sold out; So. Suburban's the only one for me now when it comes to heating/cooling.
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I've relied on South Suburban Heating & Air for my HVAC needs for a long time. They consistently deliver a high level of professionalism, friendliness, and assistance when I have questions or issues.
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The guy I hired last time wasn't bad, but our regular is a completely different story - he always gets it right and does a fantastic job. Not to be harsh on the other guy, but the new fella exceeds expectations every time. He definitely deserves more than just a raise.
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I'm extremely satisfied with South Suburban Heating & A/C. They recently installed a new furnace and air conditioning system in my mother-in-law's home in Lansing, and it's been a fantastic experience. As someone who doesn't often encounter top-notch businesses, I was thrilled to stumble upon this one.
The installation work is superb - the finished product looks great, and they even tidied up the furnace room. From initial contact to completion, everything went smoothly and professionally. -
All service personnel I've encountered have been friendly and knowledgeable, making a great first impression every time, even on the pets.
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The installation was satisfactory. The technicians were pleasant and took the time to explain their work, which was appreciated.
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Excellent service. I had my heating system serviced annually as needed. The technician was highly skilled and courteous.
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I'm still getting used to being a homeowner and had some pretty crappy heating and air setup when I bought this place. My old unit was in the attic, which made it super hard to find and install a new high-efficiency gas furnace. Dave from South Suburban Heating & Air Conditioning took one look at my situation and steered me towards a Mitsubishi Heat Pump system - it's basically a two-for-one deal that works for both heating and cooling.
The installation was done in record time, with all the old stuff ripped out and the workspace spotless. They even discovered some dodgy ductwork that needed replacing, but they did it without adding any extra cost to the bill. Since switching to my new system, I've seen a whopping 60-66% drop in my energy bills on average - that's a serious investment payoff! Dave was top-notch throughout the whole process - thorough, helpful, and never pushy at all. He genuinely made my house feel like home, so thanks for that, Dave and his team!