Reviews of local pros in Lebanon, Illinois
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Service tech was very friendly and explained everything he was doing. He also recommended some basic maintenance tips I could do myself to prevent more expensive repairs down the road.
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When you need a heating and cooling expert. Phil at C&K is a rockstar.
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C and K has always provided outstanding professional service for several years. Don, my service rep has always been very professional and make me as a customer comes first.
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They gave me a quote and that's what I paid!! They are very helpful and pleasant when they service my heating and cooling unit.
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Don has always been very professional and friendly. Going to miss him when he retires. Great service and fair price.
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This company came highly recommended by my neighbors. They did outstanding g job replacing by Central air conditioner. They are very professional, caring, and attentive. 5 star service.
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The service tech arrived promptly and quickly diagnosed my problem. Very professional on site. The price and service was great! I would highly recommend them.
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Great Company and a great group. They are very professional and do very high quality work. The two owners are some of the most honest hard working guys. I CAN’T RECOMMEND THE ENOUGH!
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Prompt ,polite, knowledgeable and efficient describe the services I have enjoyed from C&K in both commercial and residential calls. Problem solving has been second to none on a complicated commercial job and residential design has been excellent
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What a joke. Misdiagnosed my hvac system which was installed a year ago and proceeded to charge me a cap ton of money to "fix" it. I'm 335 short and no heat or air!!! This disaster started when the previous homeowner used these guys for a brand new system. Ac was installed without being connected to power. Then furnace had a massive leak, they overfill it and left my garage in a massive cloud of gas and fumes and took over a month to fix in the dead of summer. Now it just stopped working completely over a week ago and no fix. Was told it was getting power and it was my circuit board, then comes back, takes 2 hours to install said board just to say oh- well it isn't the board it's your power. It's getting power but not responding. How can we go from yes it has power, to no it doesn't, to yes it is but it's not responding? Why was I even charged for an install that DIDNT FIX IT? Honestly, go anywhere else. Don't use these people. I've been so unhappy with the service and response time. They take forever to come out and then charge you for no fix. Big no. I don't see how a year old system can have SO MANY problems.
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If how they drive is an indication of their professional ability, I would stay far away. Their drivers should be aware that vehicles behind them can see what they're doing in the side mirror, this one picking his nose, driving 10-15 mph below the speed limit, playing with his phone, eating, searching for something to his right, and just plain ignoring everything around him. Do better, dummy, your vehicle is plastered with business info.
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About ten years ago, C&K sold and installed an energy-efficient residential HVAC unit for us. They have done an outstanding job in servicing it ever since. These guys are tops and real pros - I don't plan on having anyone else taking care of our HVAC needs!
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Absolutely the best heating and cooling company in the area. They are always on time even a little early sometimes. Very professional. They always ask about how our unit is doing and if we notice any changes so they can double check. They never rush and are always honest. They have very fair prices.
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I changed my service on my furnace to C&K two years ago. What a wonderful difference I have experienced. C&K is so much more knowledgeable. I wish I had learned of their expertise sooner.
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Always professional, courteous and on time! They have been servicing my hvac for over 20 years.
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We lost our AC over Memorial Day. I put a call into C&K and with 1 hour they came to the house to check it out. They needed a part that they would have to order on Tuesday. I received a call at 9am Tuesday morning saying they have the part and will be at the house within 30 mins. When they arrived they had the AC up and running in 20 mins
Great Job and quick response. -
Professional, responsive service. Took the time to explain what was happening and when to call back. As a woman home owner, It was refreshing to find a trusted service. Highly recommend!
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Randy did an excellent/professional job.
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The guys were professional and thorough. They take pride in their work and it definitely shows. They went above and beyond with our AC and furnace removal/new install and we couldn't be happier. They are also extremely polite and respectful. Couldn't have asked for a better crew to do the work. Highly recommend!
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We hired C & K to replace our AC and furnace last summer. We were well pleased with their professionalism and neat work. As a result, we noticed a nice savings on our Ameren bill. We highly recommend them.
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C&K once again did an outstanding job!
If you’re looking for quality, value and service look no further than C&K.