Tree reviews in Lockport, Illinois

Did excellent job and fair price

Fair pricing and great people to work with. They helped me with a couple jobs I had around my house and after every job cleaned up debris. Would use them again

Called them they said someone would be out in the morning to give a quote, no one ever came. Can't get.an answer when you call. Good for them that business is so good they can blow off potential clients.

Excellent customer service over the phone. And they came out and got my estimate in just a few days. The price was not the best, but comparable to other companies.

Homer tree service is incredible, I have had them out to take down trees and treat other trees that are not doing well due to fungus and bugs. The price is very fair and I would not use anyone else!!!!!

Showed up without contacting me, I told them to leave the wood The guy lied to my face and took my wood when I told him to to leave it. The crew chief is a big liar claiming that it was the sales guys fault Just one lie after another it's just not worth getting in touch with these people try somebody else I will never use them again.

I had a very large ash tree cut down by Homer and they did exactly as I asked. They cut all the logs into 18" lengths so I could split it for my fire pit. Anything I didn't want they took away. The price was half of what other tree services wanted, and they cleaned up everything. When they were done, you couldn't tell they were ever there except for the tree missing.

Working with them for 30 years always been satisfied with the jobs I've asked them to do. Polite, clean and reliable. Prices very fair!! Will continue to work with them.

Price was right but theres a reason. After contacting them it took 2 weeks for them to have julie come out to mark the area, then a month later to cut the tree down. They didnt grind the stump down which was on the contract, a month later I get the bill for completion including the stump grinding. I call and complain that the job isn't complete. 2 weeks later they grind it. Only a little damage to my lawn from them, but now they call and say i didnt pay my bill when i never received it. They tell me we sent it to you 2 months ago. I said that invoice was not valid the job wasnt complete. Send me a new bill with the proper info with completion date and new due date. They send me the same invoice from 2 months ago. If you have a tree you need down and you have 5 months to wait go with this company.

We had two trees removed and the work was done safely and exactly the way we wanted. The workers were extremely helpful and knowledgeable. Could not be happier with the work that was done. I would recommend them to anyone.

I emailed the company to see if I could get a quote to clean up some storm damage/destump some trees. They emailed me back basically saying that they were busy with emergency calls and would try to get out as soon as possible. I responded to ask when they thought they'd be able to come out and they never bothered to answer me. Apparently they don't need the business.

Honestly this review needs negative stars...
So a tree branch fell on a telephone line at the neighbor's and the phone company sent out these guys to fix it. In the process of removing the limb, Homer Tree Services demolished a section of my 6 foot fence and about half of one of my trees. The literally knocked down my fence and let themselves into my yard. If we hadn't looked out the window and witnessed this, we would have never known. Nobody came to the door to notify us of the damage or asked to enter the property. When we called the company to report the damage, they laid blame on the utility company who had the misfortune of hiring them. They left my fence in ruins and I now have half severed branches hanging from my tree. In my experience, this company is negligent and irresponsible.

Thank You Homer Tree Care for the outstanding job in cutting down our tree! Excellent service by the whole crew from setting up to the clean up! I would highly recommend them!

I called to set up an appointment for estimate and was told 5 business days. Its been way past that. I never got a phone call, or email and of course nobody showed up either. I shouldn't have to chase down a company to get their business. Too bad, someone else will get this big job.

This is the second time I've used Homer and am very pleased with their services. This time they did a stump removal for me while I was out of town. When I returned, I found the stump gone and the shreddings neatly piled.

I would highly recommend Homer for any of their services.

I have had Homer Tree Care out to chop down two trees as well as do a lot of trimming. Wonderful response time and very cordial office staff. Kudos to Becca, Maggie and of course Tim.

I was not even given a chance to receive a free estimate due to the lack of professionalism and poor attitude from the girl who answers the phone and doesn’t say her name but made sure she didn’t even apologize when I called her out and instead chose to hung up on me. I’ll be sure to tell everyone never use this company who allows such incompetence to be the first voice clients come across.

Homer Tree service was SUPURB! From the initial contact with Ryan Countryman, the quick response even though you had many more important tasks in Prestwick, to the work, clean up and removal of the trees!! You are great!

If you are looking for fast, reliable and prompt service, don't call this company. They will tell you someone will come out to give an estimate and a quote will be emailed, but be prepared to be very patient. It's faster to just do the job yourself. I agree with Carrie. Should be able to select negative stars.

Why is communication so hard? If someone emails you with questions, respond. If you are setting up a job for the next morning, how about not leaving a message after hours as the only confirmation. If you are going to take the time to ask for pictures and come out to scope the job, how about reviewing with your crew prior to them coming on site so customer doesn’t have try to explain to staff at 7am to someone with limited English because there is no contact to escalate. Get every little detail in writing and whomever comes out to quotes phone number.

I asked for 4 weeks to get someone to come out a quote a large job of pulling trees out of a creek and drainage ditch on agricultural land. Finally got a call from a Grant with Homer on a Wednesday and we schedule him to come quote the job on Friday at 11:00. He never showed up. After multiple texts to him he replied that he would be there the following Monday or Tuesday. Never showed up or replied to my texts. Called me today, Wednesday to say he would be out to look at the job. Called me back 10 minutes later to tell me that his boss told him to forget it that they were not interested in doing the job at all.....Nice to be so busy to turn down work. I recommend that to avoid headaches that anyone looking for a tree service not to use this, what appears to be, a very poorly run company…..the 5 star reviews have to be paid for.