HVAC reviews in Lyons, Illinois

My furnace conked out in this freezing cold snap, so I called SRG. Sal, the technician, showed up promptly and got straight to work. He was courteous, knowledgeable, and genuinely wanted to fix the issue as quickly as possible. His diagnosis revealed a faulty motor and melted inducer - he didn't have the latter on hand, but promised to order it the next day and return. The part arrived the following morning, and Sal came back to complete the repair.

I was impressed by Sal's professionalism, politeness, and dedication to resolving the issue quickly. He went above and beyond to ensure my furnace was working again. I'd highly recommend him to anyone who needs his services - he truly has a strong work ethic.

The customer service rep, Sean, assigned to my case was equally impressive. He was friendly, helpful, and assured me that SRG would respond promptly, regardless of the time. On both counts, they delivered. I'm grateful for Sean's professionalism and Sal's expertise - I'll definitely be recommending SRG to friends and family.

SRG's customer service is top-notch. The technician arrived right on time, showed expertise, and explained everything clearly. They fixed the issue efficiently, even with it being a last-minute emergency repair. Given the urgency, the cost was reasonable. I'd wholeheartedly suggest SRG to anyone looking for reliable service.

SRG Mechanical did an excellent job fixing our steam boiler. When Hector arrived, he quickly identified the problem with the thermocouple and explained it in a clear, concise manner. He replaced the faulty part on the same day, restoring the boiler's functionality safely. Hector's professionalism, expertise, and promptness were impressive. We highly recommend SRG Mechanical and specifically suggest hiring him for similar tasks.

SRG's installation of new A/C and furnace was top-notch, addressing a 22-year-old HVAC system that had finally given up on us. They lent a temporary portable unit to keep our home cool during the sweltering heat. What impressed me most was their cooperation with my insurance company - providing detailed tech specs and diagnostics to facilitate reimbursement for the new system.

The team at SRG Mechanical is top-notch, always delivering outstanding service that far surpasses expectations. Isabel stands out as an absolute gem - her exceptional scheduling skills make the process seamless and stress-free. Shawn R is equally impressive, providing clear communication and a detailed explanation of estimates, ensuring a smooth next step.

But the true standout is Hector Deniz. He went above and beyond in freezing temperatures to get our office heat restored, demonstrating incredible dedication and work ethic. His efforts are truly appreciated. This team's commitment to excellence is unwavering, and we couldn't be more grateful for their expertise. We wholeheartedly endorse SRG Mechanical and will never look elsewhere for HVAC services again.

Had a major power outage in my basement due to a faulty light that tripped the circuit. Luckily, SRG sent out a technician the very next day. Efrain was fantastic - he diagnosed and fixed the issue promptly and explained everything in a clear, patient manner. His professionalism left a great impression.

Sal, SRG, and their team are top-notch. They showed up on a Sunday morning without hesitation when I called with an issue, and quickly got to work diagnosing it the same day.

While waiting for specialty parts to arrive overnight, they found a temporary solution by rerouting some breakers, keeping my essential appliances running. The service was prompt, thorough, and done efficiently.

I've checked prices with friends in the maintenance industry, and SRG's pricing is fair. I'm extremely grateful to have found them, and I'll definitely use them again for future problems. Their professionalism and work ethic are second to none – I'd highly recommend them to anyone needing reliable home services.

SRG Mechanical provided top-notch service, offering upfront pricing that was spot on - no surprise costs or hidden fees. The team, led by Salvador, worked with precision and attention to detail, completing the job efficiently while maintaining a clean and safe work environment.

What really impressed me was their transparency throughout the process. They broke down every aspect of the job in an itemized quote, making it easy for me to understand exactly what I was paying for. Their prices were fair and reasonable, especially considering other contractors quoted 20% more without giving any details.

Salvador kept me informed every step of the way, handling permits and bureaucracy with ease. His professionalism, patience, and commitment to getting things right were a welcome relief. The fact that he took the time to explain everything in a clear and concise manner was greatly appreciated.

I'm thoroughly satisfied with the results and would wholeheartedly recommend SRG Mechanical for any HVAC or electrical work. Their expertise, combined with honest pricing and excellent communication, make them the go-to choice for anyone seeking reliable services.