Electrical reviews in Madison, Illinois

Needed some brakes and rotors saw that he was in my area used yelp message for a quote response time 40 minutes. It's been days , after dealing with similar business that practice no return or no show , took my car to dobbs .

This is too much money for me I am an older guy that has a bad lower back and
living on SS with a mortgage payment, I just can't do the lifting any more, all I need is lifting one TV off the fireplace and get the new one out of the box install
the legs and lift up onto the fireplace. I'm sure you do good work it is too rich for my blood, sorry to bother you.

Caleb was hired to put sealant on my mother's roof. I initially inquired about a roof replacement, but the price quoted was way higher than the average price. I asked about other options and sealant sounded like it would work. Again, the price quoted was higher than the average price listed on Google. Caleb was referred to me by someone I trust so I went ahead and hired him. The price should have been enough of a red flag. He said the job would take 2 days, but he and his "workers" finished within a few hours. Then he said he had to replace some of the wood which would add to the price. The amount seemed way too high. I ignored more red flags, which I now regret. Anyway, I paid him and he said to contact him if I had any issues and he would fix it free of charge. The job seemed to done well enough because there was no more leaking when it rained. I guess it just hadn't rained hard enough because about a month later there was a heavy downpour of rain and the leaking started again. Granted it didn't leak nearly as much as before, but for what was paid the work should have held up to where it didn't leak at all. I contacted Caleb, and he said he would come out either later that day or the next day. He never showed up. I contacted him again a few days later asking if he could come out. He said yes, but again he never showed up. I thought maybe he was going through something so I waited a couple weeks before contacting him again. This time I didn't get any type of response. The friend who referred him to me tried to contact him, but didn't hear back from him. It was then she told me her husband had stopped working with him because of a similar situation to mine. I tried to contact Caleb at a different number I was given for him, but never got an answer. I even left a voicemail, but received no reply. Unfortunately, I don't think there is anything else I can do. All I can say is I don't recommend hiring Caleb Jones.

Hands down the best experience with a mechanic in my 40 years of living. Caleb was nothing short of professional and had my breaks done in an hour while I sat comfortably in my home. He was patient as O'Reilly sold me the wrong breaks so I had to exchange them. Caleb was kind enough to wait while I went and got the right ones. I would recommend Jones and Family all day. Matter of fact I will be calling them for any and all car and home projects! Thanks again Caleb!

These guys were flipping awesome! Responsive, fast, accurate, and the price was on point! Loved my experience with them. They came to me, fixed me right up, made it very easy. I would highly recommend.

BEWARE
For context, this is the first negative review I have ever written. I am not one to write poor reviews, but our experience with this mechanic calls for me to warn others. My husband has been on the road traveling for work for a week. While in the area, he called Caleb for a brake replacement. Caleb did not assess the truck thoroughly, just simply changed the brakes. About 2 hours down the road, the engine in my husbands truck started to catch on fire. He called Caleb again to correct the issue. Caleb met my husband and did not take responsibility or ownership of the issue at hand. Although no work was done on my husbands truck, he charged $150 for labor, and confidently brought his pitbull out of the truck when asking for payment.
Caleb displayed a lack of communication, poor business skills, and most importantly - poor mechanic skills. He put my husband in DANGER and did not care at all. My husband had to call ANOTHER mechanic to come and fix what Caleb could not do.
This is your fair warning- DO NOT USE THIS "BUSINESS".

Caleb did some work around and outside my house, but after I paid and tipped. I discovered a small area outside wasn't finished. I texted immediately, he said he couldn't come back, but would come next day. I waited all day, and finally called in late afternoon to see if he was still coming. He said Yes....darkness fell and he still hadn't shown up. Good communication and integrity are very important when dealing with the public...shows you value them as your customer, and respect their time. Unfortunately I won't use Them again, and certainly won't Tip again.

Broke down heading back to Iowa from Tennessee. Called them and yes they were very good about coming to where my car was and to check it out. They diagnosed the issue and said it was my control arm and sway bar link on the passenger side. I asked if they could did the work that day. Caleb said he would go get the parts and come back. It took him 6 hours to do that. When he finally came back and did the job, he only worked on the car for maybe an hour. I took it for a test drive and the sound/issue with the car was still happening. He then opened the hood of the car and said it was the strut mount. Why didn't he just do that to begin with?! So he said we would make it back to Des Moines ( we were still 256 miles away). Well we didn't make it home, we had to stop in Missouri for a night and then had Midas look at it. Felt like he wasted my time and money, honestly I don't know if he even put the new parts on the car, but was sure quick to accept payment! I would suggest not calling this place!

Although there were a couple of extenuating circumstances involved, Caleb rolled with them; arrived when he said he would, did outstanding work. I absolutely would use him again.

i had my driver side exterior door handle replaced ..he answered questions quickly ...was easy to pick the time for the repair ..came prepared did the work well and quickly:) ..i would recomend caleb any time you have a need for help ..easy going and hard worker :) i will use his service again :)

The mechanic got the job done and also did a phenomenal job... highly recommend them.

Amazing Service , this Contractor has the right touch, very professional , easy to talk with open to suggestions, and knows his stuff... Amazing value for service, before you search the Internet and pay some big over the top company that treats you like a number , please get a quote from Jones & Family, you won't be disappointed

Kory L May
Fairview Heights , IL

I had to mount a TV on a very complicated wall to hang one and Caleb came and worked his magic. It was a last minute request and he was able to accommodate and fix the issue. I would recommend their services 100%.

Caleb responded quickly, gave a good price & came to my house on the weekend to replace my starter...when it was hot as hades! He represents the kind of small businesses I want to support.

Fair and accurate price. Quick and punctual service.
Same hours quote and stays in touch. May need to be open to accept digital payments like Apple Pay, Venmo, zelle. Etc

Very respectful and polite. Came out when I was in a pinch on a Sunday and repaired my vehicle without any problems. Would recommend and use again !

Fast response and affordable pricing. Work I requested was unfortunately outside the scope of what I thought was needed to fix the problem. Caleb was friendly, responsible, and straightforward about what it would take to make the repair.

They did an amazing job hanging our large picture and our outdoor ring cameras. Everything was perfectly done and they were very respectful! Will for sure use them again!

Had a broken bed and the person who came was quick, came prepared, and did a great job. He also came out the same day I contacted the company. Highly recommend