HVAC reviews in Madison, Illinois

First of all, the technician was polite with a sense of humor! He quickly diagnosed the issue, installed the part, and the best part is that the cost was less than anticipated. To Energy Stars management: this guy's a keeper! Thank you!!

Scott was patient and professional and was the STAR in my book! Thank you Scott I needed good news today.

The work was completed in 3 hours. The guys were prompt, polite, and neat. I highly recommend this company

Extremely satisfied with my service, and I would highly recommend Energy Stars to anyone else who is also having heating and cooling issues. My repairman took their time answering my questions and repairing my issue. If I could give more stars I would.

I have had nothing but and amazing experience with Energy Star. When I call they are always on point and helpful each time. Most times I call I get and appointment right away if not it’s always within the next few days are so keep it up

Mr.Scott done a wonderful job. I’m so pleased with his mannerisms and and quick work pace. Thanks Mr.Scott thank you heating and cooling!

The 3 experts that arrived was by far a well oiled machine. They assessed the situation and tackled it with supreme precision. In minimal time. They also taken away of all the old unit too. Very humbling men and was very cordial to answer all my needless questions too. These men are such a valuable asset to energy star.
Below you will see the before and after

I have nothing but positively awesome things to say about each and everyone of the workers that came to my house as well as the ladies in the office scheduling everything. Great job one and all. Very polite and professional. I am sorry I am terrible with names but the crews that came out to my house (especially the HVAC guys) should get huge bonuses. They had alot of obstacles to work through that day and they worked non stop to get it all done. They even made a new hood for the furnace by hand. WHO DOES THAT ANY MORE???? I will tell you. These guys. Excellent work.
All the crews cleaned up after they were done .You could tell they all took pride in the jobs they were doing. THANK YOU. THANK YOU. THANK YOU.
I would give them 10 stars if I could.
I cant forget Hannah. Without her I feel none of this would have be possible.
Sincerely
Very satisfied customer...😃👍

Excellent maintenance appointment.! I have never had an HVAC rep stay as long and check out my furnace as thoroughly as this guy. This is my first year with Energy Stars but I am now a satisfied customer and will be a return customer in the future.
Also, thank you for staying in touch thru the year regarding my annual hi contracted spring and fall appointments.

Eric was efficient, quick and knowledgeable. I love energy stars and all of their workers. Such a personable experience.

Today Eric and Jordan installed a new furnace in my mother's home. They arrived on time hitting the ground running. They were extremely knowledgeable, professional, and engaging ensuring we understood their end goal. We are grateful to Energy Star and the exceptional team used to execute the job.

Thank you very much !
Jovetta Jones Woodard
W. Marie Jones home owner

Warranty replacement of faulty heat rxchanger. The guys were great. There were knowledgeable and great to work. I’ll be switching my service contract to Energy Star next year.

Very professional and explanatory employees. They came in and got the job done with ease. They were willing to go above and beyond to seal additional air leaks to ensure my furnace was working at full compacity. The time and effort they put in to level and make sure they had correct measurements was amazing. They tested my system for efficiency and I am happily satisfied with the services provided!

I had two young men come to do work on my heating and cooling. They both were very professional. They worked hard and cleaned up after themselves. They explained everything to me thoroughly before they left and left a good contact number if any problems. Very kind, caring and 5 star service! 🌟

My technician was so kind. And understanding my lights went out.
And he was still working, he is awesome, he is a keeper. He did an amazing job. Thank you guys so much. Have a great day.

They were very professional, friendly and they did an awesome job installing my furance and central air unit and cleaning up behind themselves. I will most definitely recommend Energy Star Heating & Cooling to family and friends

I will never use Energy Stars again. Towards the end of last winter they had to come to our house 8-9 times in a row to fix an issue with our furnace, and after each visit they said it was fixed only for us to have to bring them out again. Every single time they came back out we were charged for another part or more labor, and when I asked why they didn't stand behind their work they didn't have an answer for that. Even after the technician left our home, the vents smelled like gas in between the heat running, but Eric assured us there was no issue. Fast forward to this year and the furnace went out again, and we hired a different company who told us that modifications had been made that were actually dangerous and could lead to a fire. In addition to this, Energy Stars had installed a mini-split for us just a couple of years ago with the back of the unit in our attic. It stopped heating and cooling efficiently, so I called them out and was quoted $1000 to refill the refrigerant as well as a "difficult access fee". I got a second opinion from another company and they tightened fittings and filled it with refrigerant without even charging me. This company is a joke and will over charge, nickel and dime, and still not even perform safe work, or work that they stand behind. Stay far away.

Technicians very qualified. Company serviced my ac and furnace before. Outstanding job. I highly recommend this company. I called up no problem heating and cooling st peters mo. I was told I needed a new ac and furnace. It’s would cost 11,000. I used Hoffman brothers to repair my furnace. Technician placed a water bottle in the furnace. A ticking sound was in the furnace. I called up energy star. I did not need a furnace. Number one company. Highly recommend.

This is a no nonsense business that gets the job done very professionally and efficiently!! The installers Deonte and Eric were absolutely amazing. These two are a true asset to to the company and their workmanship is exceptional!

Brad was the technician that came out to look at my boiler. He did a very thorough inspection and I trusted his diagnosis. I had a few other companies that said I needed it replaced but because he was honest I just needed a part replaced. I highly recommend doing business with this company that has integrity.

Everything was excellent.
Really professional crew. They were courteous, on time and explained each step along the way.

The insulation technician was extremely friendly.

The HVAC technicians were extremely knowledgeable and answered questions in a professional manner (even the stupid ones)

I will highly recommend energy stars to family and friends in the future,