House Cleaning reviews in Maywood, Illinois

4.3 based on 50 reviews Back to the listing
    5

    We needed cleaning services on very short notice. Molly Maid personnel were incredibly helpful and thorough over the phone, arranging a team to come out on the same day. The cleaners - Iris and Angie - went above and beyond, staying after hours. They were thorough, hard working, and extremely professional. They did such a terrific job that we decided to use their services monthly. Cannot recommend them enough!

    5

    Molly Maid is the only service I can find that automates house cleaning. They arrive like clockwork without scheduling hassles - it is "set it and forget it" - which takes the chore completely out of it! They send the same team every week and the level of service has remained excellent (for over a year) - not the usual falloff. Highly recommend!

    5

    We had service by Molly Maid prior to the outbreak of Covid 3 years ago. They always did a good job and were very accommodating to our schedules. When the worst of covid passed, we called them to get service again. Estela had been so great before that I specifically asked if I could have her team again. She and her team does quality cleaning of our house, always paying attention to details. They are friendly, courteous, and also honors our request to wear masks due to our health issues. I would absolutely recommend Molly Maid if you need a great cleaning service.

    4

    Team #5 (Alma and Marielena) have been doing a great job with cleaning. I've been using MollyMaid services for about 3 years and they are always flexible, smiling and helpful. The products they use are high quality but their prices seem to have gone up a bit. Wish they can offer more packages to choose from, so based on needs customers can opt for services they need every month. I'd surely recommend them for home cleaning.

    5

    We had great experience with moly maid over the past several months! It’s very convenient because if there are any issues or your assigned team can’t come they just assign you a new team
    The ladies are always on time and do a great job cleaning
    It’s great

    5

    Just wanted to add/update my review now that I have a new team -Marisol and Tania. They have done an amazing job cleaning our home and really go the extra mile. I’m very impressed with their attention to detail and professionalism. Always feels great to come home to (or come out of my home office in these pandemic times) after they’ve cleaned our house. I highly recommend this team!

    Yazmin & Jasmin do a fantastic job cleaning our home. It is a great relief to me have our bathrooms, kitchen, and floors cleaned well on a weekly basis as I have a toddler who is constantly getting into everything, and with a two parent working household—it’s hard to find time for everything. I highly recommend this team!

    5

    I have used Molly Maid once a year and every single time I am beyond satisfied. I had a horrible day at work but after coming home, seeing it and how fresh it smelled changed my entire mood. I am so happy I could cry. I had my dog loose and they said it wasn’t a problem which I really appreciate, they even cleaned around his dog bowl, and placed his bone there. I knew my dog felt comfortable around the ladies because he ate his food and he love a spotless place as well. The ladies who cleaned my home was Sonia and Maria. I will be booking again and I will request Sonia and Maria again. They did such an amazing job I will hire them for my dad as well. Thank you so much Molly Maid!!

    5

    They have done a great job of cleaning my house each of the four times they came and I shall continue with the service.

    5

    When I moved into my apartment a friend bought me a cleaning service. It was truly the best gift ever! Since then, I've continually use their service. Team #4 is AMAZING! They friendly, efficient, and leave my place spotless! Thank you for the great service and hard work!

    5

    It’s not just cleaning, it’s comfort and peace they bring to my home. Thank you, S&J Maid Service, for your heart and dedication💓

    5

    Great company that helps make my hectic life a bit easier. Thank you to Jessica and Marina for always doing such a wonderful job.

    1

    Didnt appreciate the Bait and switch technique especially during tough times like these during the holidays. If you quote one price you should honor it. Additionally I spoke to someone to let them know I WILL NOT be moving forward w bi-weekly cleanings yet I received a reminder text message they’ll be coming out in 3 days. Im over these cleaning companies who claim theyre doing a “deep cleaning” and its always just surface level. Cant even move the garbage can to clean behind and stuff on shelf not moved and barely dusted. Kitchen counter tops were still dirty. They did ask to check their work afterwards however but I am legally blind so its hard for me to notice by myself I had to have family come view and time to feel things for myself. Besides its common knowledge and courtesy to know this if you're doing a “deep cleaning”

    Edit to add since the business responded and accepts no accountability. The cleaners stated they fully cleaned all the other rooms except the one bedroom which I did not include in my initial review. Again, bait and switch when someone comes out to quote the cleaning it should be honored. You know what makes a great business, honesty, reliability, accountability, making up for your faults, doing better, extending apologies, and grace. Best of luck. I hope you value all of your customers honest feedback and work towards greatness.

    5

    I had an Excellent experience with Molly Maids. I needed an appointment right away and they were able to assist in cleaning my whole house for a new tenant. I was very pleased with their availability. I would definitely recommend Molly Maids to everyone I know.

    5

    Wow!! A house cleaning is something that we have always wanted to do but were hesitant to open up our home for others to clean. However, this was the best decision we could have made. The ladies that came were absolutely fantastic!! The job they did was outstanding and it’s been a week and I’m still happy and talking to everyone about it. They were so hard working and didn’t stop the entire time they were at my home. The attention to detail was outstanding and did so much more than I imagined they would do. I was extremely grateful as we had family coming in from England and didn’t have time to do a deep clean, but the ladies at Molly maid absolutely smashed it for us. We have a dog and they did amazing at getting all the dog hair off the base boards, they did washed the doors the baseboards the high touch areas they vacuumed the curtains scrubbed the floors and did the dishes, they bathrooms came up cleaner than they have ever been even getting the sealant clean around the bath and the sink, the appliances looked brand new like they’d never been used before and they even made the beds before they left. Will definitely be using these guys again, can’t say enough good things about them. So happy we decided to finally take the leap.

    Ryan M
    Bellwood

    4

    I’ve been with Molly Maids for over a year now and very pleased with my decision. I left a cleaning service that stole from me in the past, and they’ve proven themselves to be trustworthy which I can appreciate. They have been receptive to feedback and provide quick and efficient customer service.

    5

    Ana and Yesika were here today from Molly Maid. They did a fantastic job and I can’t thank them both enough. We’ve been using Molly Maid’s service for several years now, and I couldn’t be any happier. They are very easy to work with and accommodating when schedules change. Nell loves them!

    5

    Great service. Always on time, and I especially like that I see at least one familiar face on every visit.

    5

    Molly Maid has cleaned our home a few times now and I couldn't be happier with their work. I highly recommended their services. They've been extremely professional in communications, very considerate of our nervous felines, and willing to accommodate our (sometimes last minute) requests. 5 stars because that's the most i'm allowed to give!

    4

    I was given a gift certificate for Molly Maid by my son. The phone rep made it very easy to schedule the service, and followed up with convenient text reminders. The ladies were timely, friendly and professional. They were very efficient, making sure to touch up all surfaces. They did an excellent job. I would highly recommend Molly Maid.

    5

    Friendly, reliable service! Everything sparkles after every cleaning. Two person teams work efficiently and quickly.

    1

    If I could rate it a zero I would. Very sketchy management. Lack transparency in pricing, lying about how long the cleaners stay to complete the job (most people of cameras on their properties these days with time stamps), actual cleaning was nothing special. Better off looking for a smaller cleaning company. Owner is trying to charge $450 for a one time clean, despite bill left behind by cleaners for $225 (still very expensive)- Do not use!!