All reviews for Royal American Heating & Cooling
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I called when my AC stopped working and had someone come out the very next morning! They were extremely professional and had the parts to fix the issue the same day. They informed me I had a few more good years left on my unit. They also explained the best way to maintain it for optimal use. I fully trust this company and recommend them to anyone! Great service, trustworthy & fair prices.
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Royal American installed a new furnace and A/C unit for my home. They did a free in-home estimate and had the lowest prices of the four estimates we had scheduled. They were quick, efficient and clean and made sure our questions were answered. We would gladly work with them again. The owner, Chris, is a true professional!
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Professional, knowledgeable and courteous while installing our air conditioner. They were on time, easy to get a hold of, and walked me through our new control pad. Great customer service and fair pricing-was completely worth the switch from the last company we used. I’m so glad we went with Royal American!
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Royal is a fantastic family-owned small business. From management to the service team, they deliver professional, attentive service and treat customers like valued partners!
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Absolutely amazing service! Chris always explained everything thoroughly so I could understand. The guys that came out for the install were very respectful and friendly. I absolutely recommend this family owned company.
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Installation was done quickly and professionally. They even helped with app setup and showed me how to adjust the settings remotely.
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Royal American was recommended years ago by a friend. We've used their services for preventative maintenance, service and two replace an AC unit and then a furnace. Royal American's entire staff has been friendly, courteous, helpful and clean. Quick to respond to inquiries and to offer solutions that are economical.
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My husband and I have known for some time that our a/c unit was on its last legs. Luckily we received a referral to give Royal American HVAC a call, and we are very glad that we did!
Ray was incredibly knowledgeable and accommodating to our schedule. He was able to find a solution for us within our budget, that met our needs without breaking the bank.
Within a few days of contacting Royal American HVAC, we had a new beautiful a/c installed just in time for the hot weather ahead. No hassle, no haggling, no worries and everything was cleaned up like he was never there - except for the cold air!
I strongly recommend that you call Royal American for your HVAC needs. -
James was very professional, courteous, and open in his explanation of our furnaces problem and his recommended remedy. Along with Carlos' help they were able to perform a maintenance program on both of our residential units as well as complete repairs on our upstairs unit. Upon their departure my husband and I discussed how fortunate we were to have them service and maintain our systems. We are very thankful and happy we chose Royal American.
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I've used Royal American twice to service my heating & air conditioning unit. Very satisfied with the quick time from call to schedule and workmanship at my house.
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Professional throughout the process. Installation team was on time and did a great job. Highly recommend
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Called on a Monday when the thermostat quick working. Chris sent a technician out within an hour. Got it fixed temporarily until we can run new wire. Ray & Marcos came and ran new wire to the thermostat. System functioning properly now. Both Marcos & Ray explained in detail the repair and what caused it. They stayed and assured system cycled as it should with no hiccups. These are good people to do business with. Recommend for service & installation. Big thanks to the Royal team.
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I appreciated the professionalism provided by the specialists from Royal American! I needed to have the furnace replaced and the installation of the central air unit reviewed (it was installed last year with another vendor which didn't go to well). Chris came out and assessed the situation - providing me with a very reasonable estimate to get everything up and running properly and to my satisfaction. The installation took place two days later by royal American. They were the ultimate professionals in removing the old furnace, installing the new one, reconnecting the A/C unit properly and leaving the work area very clean/ I highly recommend Royal American- this was the second large project that Royal American has performed for my family and you can't go wrong with using them! Fast , reliable , professional , and very reasonably priced.
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Excellent customer service. Highly recommend this company for all HVAC needs
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Chris was very personable and a pleasure to work with. The work was cost effective, scheduled quickly and executed efficiently. The technicians were respectful of my home and were easy to talk with and explained what they were doing in an easy to understand manner. It was an excellent experience and I felt valued as a customer. I will always come back to them for any future projects.
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Royal American Heating & Cooling has done many projects for me, as a contractor I am only as good as who I surround myself with, I am very happy with their work, always on time, fair priced and excellent work. I highly recommend them for any of your HVAC needs.
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Chris was absolutely wonderful to work with. My fiancé and I had to replace our AC unit and furnace shortly after moving into our new home. We were overwhelmed by the process, but Chris was so helpful. He was honest and didn’t take advantage of our ignorance. Instead, he took extra time to help explain and made recommendations specifically for us and our needs. He never pushed expensive products, but shared his expertise on what would best suit our home. He was very knowledgeable and was able to install the unit so quickly. We highly recommend working with Royal American and had the absolute best experience.
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I have been using Royal American at my business for 10 years. The team is quickly responsive always. Seeing that I own a hair salon, prompt service is important. Even working with busy contractors they always get to me quickly! As a woman in business as well I always feel that the techs treat my team and myself with great respect. They are extremely knowledgeable about problem solving. No need to shop around this team gets the job done. Thank your Royal American!
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We had an inspection of our furnace done and were told we needed to replace it. We contacted Royal American who gave us a competitive quote and they were able to come out to replace it the next morning. We had a great experience start to finish and would highly recommend their services!
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Great service, very professional. No upselling or pressure for a decision. Provided helpful insightful information. Estimates came in quickly and very complete, including product specs, add-on offers, and financing. Flawless installation. Would definitely recommend.
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Great company, great staff. Thank you, Ray, for all your hard work. Had my boiler replaced and it's saving me money and working efficiently. The area had to be refit as I was replacing a very old boiler. It was done efficiently, fit the space (with room to spare), and everything was completed with excellent materials and neatly finished. This is a locally owned business, and.they are superb.