Reviews of local pros in Morris, Illinois

Todd was professional, personable and so fast in swapping out my water heater, no attempt to upsell, quote me other services, just a fast affordable but most importantly a professional job. Will recommend Adams out of Morris to everyone.

My tech April was there when she sad she would be there , and was completely knowledgeable about my particular generator . Everything was done in a timely manner and she and her colleagues were a joy to work with . Thank you Adams Electric.

Every part of the process with Adams was a breeze! Scheduling an estimate was simple, and the estimate itself came back quickly. The work we needed (yard trenched for pool filter/pump/heater) was scheduled right away. Mike and Ryan showed up on time, worked quickly and efficiently, and were as pleasant as can be. Their professionalism stood out—so much so that they even turned down a tip. Truly an A+ experience from start to finish. Highly recommend!

We recently had our generator tuned up by Adams. Our technician was friendly and helpful and we didn’t even need to be home for the service. I would highly recommend them!

Trent did a great job of explaining my options to improve my system. Thank you very much!
Today Trent came out and performed the work discussed professionally and quickly. We fully tested the system & all worked perfectly!

Adams Electric customer service is talking with a live person! The representatives are friendly and professional! Trent is a pleasure to do business with and we trust his judgement. The work is done well and there is no surprise with the bill when the job is finished. We will definitely be using Adams Electric for future projects!

The management of this company does not care about their customer! I have left messages four different times to speak to a manager in regards to the failure Of them monitoring my Generator. I have not received a call back from them.

My generator failed. It’s maintenance run and I contacted the 24 hour answering service. Unless I agreed to a $250 charge, the service would not have a technician to call me to tell me whether or not the issue was related to cold weather. I left a message for the office to call me.
I did not receive a return phone call so I called again called again on Tuesday. I left messages asking for a manager to call me again on Wednesday.

I regret having Adams do my annual service is signing up with them for monitoring my Generator. I pay a month monthly fee for nothing.

They’re great for taking your money, but not for the service when you need them.

It's hard to come by people with integrity, quality work, and dedication to their craft, but this describes our experience to a "T". From residential electrical service installation, and now working on a few commercial buildings with electrical and plumbing, Adams has been a company we can trust, and that's saying something. Trent is an excellent foreman when it comes to the electrical division, and Todd is as well when it comes to plumbing.

Generac generator quit working. April the service tech came out and diagnosed the problem. She had it up and running in no time. Very pleased with her quick repair. She was very professional.

Adams does a great job making sure that my Generac generator is ready for that power outage. My annual inspection, and maintenance are performed correctly. My generator is now 6-7 years old and hasn't missed a beat. Thanks Adams!

Professional crew. I only wish the scheduling was more specific. Was given an appointment range of an entire week, and on the day of service was provided only 20min notice that the technician was in transit. A text the day prior woukd have confirmed my ability to be home at the time of service which, unfortunately, I wasn’t.

This place won’t sell parts to you. I would have never used Adam’s for an install had I know you can’t get parts from them! Luckily I found Lee Leger right down the road with parts in stock and happy to sell them to a regular old consumer.

Staff worked with care to do the yearly maintenance and also cleared away snow for me. Love having my Generic whole house generator. Especially appreciate peace of mind for family member on oxygen 24/7

They initially installed our generator & have maintained the past several years. We have had one issue and they were here immediately to address the issue. Their technicians are friendly & knowledgeable. Their office staff are friendly, knowledgeable, & good listeners.

I was able to set up a convenient time to meet with Mike from Adams electric that was not months away. I had several electrical issues and Mike got right to work and fixed them one after another. Everything works fine now and I couldn’t be happier! Great company and a very professional electrician.

I am less than impressed at the level of service I am receiving. The tech that was sent to repair my one month old generator was not well trained on this new model generator. The tech had no repair parts to
make proper repairs. I have not received any update on the availability of the repair parts or when the tech will return for completed repairs.

I called to have my two home generators serviced. The homes are three minutes apart. They show up to service one of the home generators on a Monday. They cannot service the other home generator until a Thursday. There are eight home generators on this block. The service technician is basically servicing two of these generators on the block (not my other one) and then leaving the area. This is not good service. I did not receive a good answer. Why my other generator could not be serviced on the same day that is three minutes away.

Nick was very personable, did great job, but the spark plugs and air filter he changed look like brand new to me that's a waste of my money cost would be lower if they were not replaced

I have a 4 year old Generac that won’t start when the temperature falls to 0 degrees. It will start back up when temp rises. After a 6 day wait for service the tech told me there was nothing that could be done to rectify the problem code 1100 overcranking. Online they indicate it might be a regulator problem not supplying enough natural gas when the temperature falls. My tech dismissed that as not a possibility. The tech did have an attachment to warm the oil and another to warm the battery but dismissed both of them as being able to help. I insisted on the oil warmer to at least give me some hope that this $10,000 investment just might kick on when I do need it. I didn’t make this purchase for the right to get service a week later only to be told it wasn’t going to work on the coldest days!

Update:
I was contacted by Adam’s immediately last night and after discussing my case it was decided they would go over my case on Monday morning with a couìple of their techs and get back to me. They wanted to make sure my concerns were addressed. Then this morning, with the temperature at 2 degrees, I ran my Generac through an exercise and it started on the third cycle after pausing twice.

Adam’s Power has taken over for Baker Electric to perform an annual maintenance for generators that I own at two separate properties, both in Morris. The work was done on January 14 and 15. I received a text the day each were to be maintained. I have since received an invoice for one but not the other. I called to see where the second invoice was and was told that the second generator had a note indicating that a “motor and circuit board were needed so I was transferred to another department. The next department confirmed the “note” and said someone would be calling me to discuss. Stay tuned…
I did have a question about when each generator was scheduled to be “exercised” each week, but no one seemed to be able to tell me the answer. One generator is at a rental property and I wanted to alert the tenant when to expect the unit to be “exercised” without the tenant becoming concerned. Stay tuned and that one as well…
Big company with not sufficient attention to detail.

Very helpful and informative . Catalina and Julie explain your Generac service, this was the fist I heard about it. I did sign up for the middle one. My battery is due to be replaced and they tried to cal the tech but he just left, they are sending him out later with a battery no service charge. Very impressed with you service, Thank you