House Cleaning reviews in Mt Prospect, Illinois

Bad work, didn't complete, complained about being asked to complete the work, tried to overcharge, spoke no English.

I love Isabella. She is punctual , very sweet and does a good job.

This was the third different"crew" we experienced, showed up late, left early and did a poor job.going to polish maids now.

This service is outstanding. Dulce and Vanessa are professional, trustworthy, and consistent. Thank you ladies!

I have been using English Maids for over 10 years. Paulina is friendly, and does a great job. The owners are professional, and prices are affordable.

How nice that we can count on consistent and quality work from English Maids. We've been a client for years and they ALWAYS show up when they are scheduled and do a great job. Reliable and trustworthy.

I have been using English Maids for more than 10 years. They are professional, reliable, trustworthy
and friendly. I am always extremely pleased with their work and attention to detail. I would recommend them to everyone.

I have been using English Maids for over 10 years. Over that time, I have had two different cleaning providers. One stopped working after years of service and parting was so difficult for both of us! When my dog was dying, she came to the animal hospital to have one last visit with my dog. It's unusual for relationships like that to develop over the years with many other employees at other companies. Not so with English Maids. My current cleaning provider is also like family! I have referred English Maids to many family and friends, and everyone has been as happy as I have been. Kind, friendly, outstanding at their job are some of the words I'd describe for the service you can expect. Donna English is always there for questions or help if needed, and has always selected the perfect person for my friends, family and myself.

We have used English Maids for about a year. We think that they are terrific! We have Paulina and she is just great! She is trustworthy,helpful, punctual, and does a terrific job! I am so glad that we found her.I never have to worry about anything when she is around. She is also good with my pet. A great agency to work with. I like the reminder calls that I get the day before my scheduled cleaning. I have referred my daughter and she is happy too!
Thanks English Maids!

My wife has been using this service on and off for quite a while now. She finally had someone come to our home on Thursdays, but it wasn't ideal for me as I work from home and had to sequester myself so she could clean.

However, she was the best at cleaning our house and I rue the day I had my wife switch days. Because since then, we have had a string of mediocre cleaning people. Not only are they mediocre, but they are late. We have had them come every other Saturday at 8am. Not one has shown up on time. My wife then calls/texts Donna, who seems to care very little about their whereabouts or that they are late.

Two weeks ago we had someone come to clean. She spent nearly four hours on our 2nd floor. When she told us that our home was insanely dirty and we'd have to pay her more to stay, we said that was ridiculous. How is our home that dirty? The English maids have been coming to our home every other week for months. This "English Maid" was doing a deep clean which we didn't ask for. And when my wife told Donna, she told us we should get a deep clean if our house is that dirty. Then ensued the complaint that her maids did a crappy job all those months.

What took the cake is that a cleaning person was to arrive at our home this morning at 8am. A total no-show.

My wife contacted Donna about this and she said she guessed she wasn't coming and someone else will show up. What the what??? Who runs a business like this. We're done. English Maids is run by the most incompetent business owner.

If you're thinking about using this company, think again. You're better off using a Swifter and doing a half-ass job than calling English Maids. Find someone else. The worst business ever!

Best cleaning companies in mount prospect Illinois 100% recommended 👌. Una de las mejores companies de limpiesa en el area de mount prospect Illinois..100% recomendada👌

Excelente servicio. El equipo de Family Cleaning fue muy profesional, puntual y detallista. Fue impecable y cuidaron cada espacio con mucha atención. Además, la comunicación fue muy buena y el proceso fue fácil desde el inicio. Definitivamente los recomendaría a cualquier persona que busque un servicio de limpieza confiable. ¡Gracias por el gran trabajo! ✨🧼

Thank you Family Cleaning, they were able to accommodate my last-minute request, arrived right on time, and delivered excellent service at a fair price.You’ve definitely gained a new customer !!!

Had a wonderful cleaning service done by Family Cleanings LLC would definitely recommend if any cleaning service is needed for homes or industrial buildings. Great crew. 5 stars all around for me

Professional, thorough and very respectful! The office smells amazing!! I highly recommend their services.

Their cleaning services are amazing! I was very satisfied with the cleaning. WILL be contacting them again! 10/10.

The family are professional and efficient, and I love how fresh and clean my house smells after each visit.

Thank you for the amazing work! You have earned a long-term customer! Thank you again!!

Very pleased with the work, people are very nice and honest with reasonable pricing. Would definitely use the again!

Amazing services! Professional. Nice. Detailed. Absolutely would recommend!

They do a fantastic job every time—reliable, thorough, and always leave the place spotless. Highly recommend!

I’ve used them for the past 3-4 years. Very happy with results every time! Attention to detail, punctual, and reliable.