Pest Control reviews in Naperville, Illinois

Dolly.was very informative. You do need to oay attention to agreement, they add services not necessarily needed.

We’ve been using Greenix for a few months now and have been very happy with the service and level of communication the team provides. All techs that have come out to our home have been friendly and respectful. We live in the woods and have pets, so ensuring our property is pest-free is paramount to us.

I haven’t used their service but their sales knocking door to door (Soren) is super aggressive selling their service. I said in different ways that we don’t need their service, not interested, we have someone we work with and like, etc and said “no” more than 10 times. He invited himself in and I had a hard time getting him out of the door. He is not considerate of a fussy (close to crying) child and demanded my attention and kept selling. I felt very uncomfortable with him. I will never go with this company.

Its impossible to cancel service, beware. You basically have to cancel your credit card to get out.

Had a sales person come to home when they had a deal going on. Told them about our bad experience with another pest company, and was sympathetic. Told them we would only sign up with them if they came after 3:30p so the inside could be done as well. They said that would not be an issue and put a note on our account. After the 1st 2 services we called and complained that they didn't come after 330, even said there was a note listed and would reach out to the tech to see what happened, never heard back. Called a few more times and got the same answer. Here we are 18 months later and not once have they come after 330 to do the inside of our home. Then when we called to cancel, they said they offer a repeat service call for free, if they didn't do the inside. I asked with the 4 or 5 times I called why that was never offered to me before, he didn't have an answer. I strongly advise against using this company, more horrible experience than the 1st

I recently had the pleasure of using Greenix Rodent Control, and I cannot express how relieved I am to have found such an effective solution for my rodent issues. From the very first interaction, the team at Greenix made me feel supported and understood my concerns about having unwanted guests in my home.

The technician (Sam) was incredibly knowledgeable and took the time to explain the entire process, addressing all my questions with patience and clarity. He conducted a thorough inspection of my property to identify potential entry points and nesting areas. I was impressed by his attention to detail and commitment to providing a comprehensive solution rather than a quick fix.

What stood out the most to me was his use of environmentally friendly methods. As someone who cares deeply about the environment, I appreciated that Greenix prioritizes safety for both my family and the ecosystem. It gave me peace of mind knowing that I wasn't exposing my home to harmful chemicals while effectively managing the rodent problem.

In conclusion, I wholeheartedly recommend Greenix Rodent Control to anyone facing similar challenges. Their professionalism, eco-friendly approach, and genuine care for their clients set them apart in the industry. If you’re looking for a reliable and effective rodent control solution, look no further than Greenix. They truly made a difference in my home and my peace of mind. Thank you, Greenix!

I am extremely disappointed in the services and DO NOT RECOMMEND this company. Sales man that first came lied about so many things including getting me out of my contract with other pest control company. Let me be honest and add that the company did credit me for the amount that I was charged for the cancelation of my other contract. I was deceived into thinking that the contract I was signing up for would be the same as my last company, but would be charged a certain amount monthly. My contract with Greenix is definitely not the same and the products they use are not as efficient. I have never had so many problems since moving into my house over 2yrs ago. I had a sales man come to my door 2wks ago and he was pushy and did apologize for the last sales agent, however he kept talking after I expressed that I would be canceling my pest control with them when my contract was up. He was trying to rectify the situation, however the damage is done. I pay around $80 a month for their products to do nothing. This is for 2 different contracts, which I was not informed about. It was assumed that it would be for both, now I am stuck in 2 different contracts which end in 2 different months. The technicians have been nice, however not all of them do their jobs properly. We have cameras all over our home so after looking at them and finding that the tech in fact did not do everything that was said was done, I called within a couple days. I was told that they normally do not do a reservice before 2wks was up but they would send someone out anyways, it has been almost 2wks now and I received a text that someone will be out on July 2nd. My apologies for the long review, I just want to do my part in hopes of saving someone else from going with this company thinking they are better when their products do not do anything. I will be canceling both contracts as soon as each of them are up.

Sarah went above and beyond. She was friendly and knowledgeable and answered all our questions. I cannot recommend them enough

My first experience in Oct. was great. Got rid of the yellow jackets. Same issue at a different location last week. The tech said he can’t touch them because “they’re pollinators”. Wrong! They just wanted to sell me an annual plan! Do not use!!!

Sarah was fantastic getting rid of the large hornets nest and very knowledgeable!!!

I signed up for service in Nov of 2024. I have had nothing but problems with their billing system, the technicians disregarding what I am having trouble with even though it has been pointed out. Latest was May service, showed them wasps, carpenter bees and ants. Nothing was done and after I discovered several bore holes and stung by wasps twice, it took 1 month to get them out for a respray. 5 Days ago they finally showed up and I discovered a rodent bait trap, with bait in it, left open in an area my dogs have access to. Couldn't recommend these clowns if it was a free service

I'm very pleased with their service. The technician was very personable and informed and willing to do everything asked of him.

The technician that came out was personable, very pleasant and friendly. He took care of everything in a timely manner and explained as he went along. Considering why he was there, it was a good experience and I highly recommend them and him.

I’ve been with Greenix for 4 1/2 years. We had an incident on Saturday where a few wasps had gotten inside our house, and sure enough there was a nest in the attic. We have two young children at home. Called for emergency service and couldn’t get ahold of anyone (called between the hours of 830-1030). Online it shows both 24/7 operating hours as well as hours between 8-7 on the weekends. Wound up having to call Orkin and they had someone out within two hours. Greenix won’t do anything as our contracts just renewed. How disappointing!

I'm so far I just had them for one day so we will see how the rest of the month goes and the rest of the year I will keep you guys posted

I am thoroughly impressed by this company. I had used a few companies like Orkin and eco shield before and was a bit skeptical when their sales person, Simon, came to my door telling me their service was better. I decided to give them a shot, it’s been almost a year now and I’ve seen a dramatic difference in the companies. They are much more professional and timely, we don’t have anymore ants, wasps, mosquitos, or mice, and they return promptly if I want anything extra done around my home. 10 stars!

We had good experiences so far with Greenix. Jadyn was very thorough and professional. He checked in before coming over, and offered suggestions when he left.

We had a great first experience using Greenix to help us with our yearly spring ant problem. I filled out their form online on a Sunday and heard back within an hour or so and had an appointment scheduled for the following day! Our service tech Anthony arrived within the time frame given and was very helpful and knowledgeable. Looking forward to our first year with them in the hopes they help us get rid of these ants!

We have nothing to say except positive feedback. Brian (technician) came out to help with a Bee problem (not Honey or Bumble) . Brian explained what was going to happen and went about digging around a BoxWood to locate the nest. More than an hour later the nest was finally found. A lot of effort went into the process. Brian then applied necessary application for having bees leave nest. It will take a few days for Bees to settle down and finally move on. While the process is not completed until Bees are gone we are impressed with Brian’s work ethic and attention to resolving our problem. Could not ask for a better customer experience. Thanks Brian!

The top priority at Greenix is hustling you into expensive subscriptions to maximize revenue. They may or may not also solve your problem, but that's a secondary concern.

Shea, the service provider, was very pleasant, personable, and professional. He listened to my comments and observations and then made recommendation for treatment. Added an additional bait trap for the vole issue. Should be effective.