Reviews of local pros in Naperville, Illinois

Susan from Energy Services was absolutely incredible in getting our HVAC back up and running. We had been without heat for six days and had multiple experienced professionals look at it, but none were able to find the root cause.

When we called Energy Services, Susan was the on-call technician and arrived in less than 20 minutes. She identified the real issue almost immediately just by inspecting the system. She also provided a temporary workaround to keep us warm while her team arranged the proper equipment for the permanent fix.

Her expertise, quick response, and kindness truly stood out. Susan will be our go-to person for any future HVAC needs. Highly recommend Energy Services — you’d be lucky to have Susan as your technician when your HVAC goes out.

Superb experience top to bottom. David came out when our furnace was failing during a cold stretch of weather and gave us a thorough explanation of what was going on and options we had. We opted to replace our furnace since it was 12 years old, and Alex and Adriel were timely and very professional when installing. We couldn't be happier with our service and quick turnaround time and would recommend them for your needs.

Quick update: Needed to call back because the furnace seemed to stay on longer than it needed and Carlos came by same day and fixed everything back up in less than an hour. Super great crew and very easy to work with.

Matt Giovanni came out to inspect our humidifier. He was courteous and in no time found a lose wire connection. He had everything back up and functioning properly very quickly.
Energy Services has provided us with properly maintained heating and AC for many years and we greatly appreciate their knowledgeable and professional service techs like Matt. Thanks again!!

We chose Energy Services because from the start, they made us feel welcomed and supported, not just another name on a list—and we’re so glad we did! Any concerns we’ve had were addressed right away, and they go above and beyond to make sure everything is handled properly. The owner is exceptional, and the whole team has been a pleasure to work with. We’re very happy with our decision to move forward with them for our new AC and furnace.

I love Energy Services! I have been with them for about 10 years and they have never let us down. They are always trying to take care of us and appreciate our loyalty. Brandon and Jason were exceptional! They are extremely knowledgeable and did a great job figuring out what was wrong with our furnace. They gave us practical suggestions and it was easy to see how much they care. Thank you!

Was a customer of Energy Services for close to 20 years however no longer. They have implemented a monthly subscription plan that you have to pay monthly to get basic hvac service and to get the complete annual hvac maintenance review it's additional. I have found their prices to be comparable with other companies; nothing special. Bottom line - pay more for same thing and a monthly payment is required vs just pay "by drink". Overall not worth it with other options available.

We purchased a furnace w/ humidifier and a/c unit in 2021 from Energy Services. It was competitively priced and a clean easy installation process. This appt was for our semi- annual maintenance.

This company is excellent! They communicate well, are timely and efficient.

A month ago, we had a concerning noise coming through the air return. The technician called ahead of our scheduled appt, explained what to try and to call back if it continued. Otherwise, it could wait until our maintenance in January. That saved us the cost of an unneeded visit and tells us they want to do a great job without nickel and diming their clients.

Two years ago our family wrote a review praising Kevin and the team at Energy Services for their honesty, professionalism, and craftsmanship when they replaced our aging furnace. Having since moved to Wheaton, we recently had them replace our 19-year-old Carrier air conditioner, and I’m thrilled to say that our satisfaction with their service, quality, and attention to detail has not diminished one bit!

From our first call to Brian who assessed our needs and provided a same-day quote to our installation day with Jeff, who worked tirelessly through the rain, the experience was everything we remembered — prompt, transparent, and professional. Jeff treated our home as if it were his own, taking every precaution to keep his work area clean. He arrived exactly when promised, communicated clearly throughout, and was genuinely friendly and respectful.

It’s rare to find a company that maintains such high standards year after year, but Energy Services continues to set the bar for what great service should look like. We couldn’t be happier with both the experience and the results.

Highly recommended — again!

Energy Services recently installed a new furnace and air conditioning system in my home, and the entire experience was excellent from start to finish. The project began right on schedule and was completed on time, exactly as promised.

Greg, the salesperson, was knowledgeable, straightforward, and communicated clearly throughout the process. The installers, Anthony and Frankie, were professional, efficient, and took great care to protect my home while they worked. The installation was clean, organized, and done with obvious attention to detail.

Once the work was complete, they tested everything thoroughly, explained the operation clearly, and made sure I was comfortable with the system before wrapping up. Cleanup was excellent - no mess left behind.

It’s refreshing to work with a company that delivers on what they promise. I would highly recommend Energy Services to anyone looking for quality HVAC work and reliable service.

We had a very positive experience with Energy Services of Naperville, especially working with Keith Fortman. He was knowledgeable, professional, and took the time to answer all of my questions.
What I appreciated most was his no-pressure approach. He was honest, straightforward, and really listened to what we needed for our HVAC replacement instead of trying to push a sale. That made the whole process much more comfortable and reassuring.
I would absolutely recommend Energy Services of Naperville and Keith to anyone considering HVAC work

I also want to recognize the installation team at Energy Services of Naperville for the quality of their work. Before replacing our HVAC system, I learned how important proper installation is for efficiency and long-term performance.
The crew that installed our new Carrier furnace and air conditioner was professional, respectful of our home, and clearly knew what they were doing. They worked carefully and made sure everything was set up and running correctly before they finished.
We feel confident the system was installed the right way, and we’re very pleased with the results

I was first called at 7:30am the day of my appointment. Matt Giovannoni, service technician, called to inform me of his arrival time. He was not only on time, but was familiar with my home and my account. Matt and the Technician Manager, Henry Aguirre, briefed me in detail to service calls objectives. Meticulously performing his duties, Matt committed himself to his duties. I am very satisfied and appreciative of the attention to detail and leaving my home cleaner than when they arrived!! Very Very Pleased!!!

I was having AC problem for quite some time and the company that installed it was not very helpful. I found air-rite today looking for a local company on google. They setup the appointment today. Steve from Air-Rite was very knowledgeable. Thanks to him I have a working AC today itself.

Marco was professional, friendly and a strong communicator. He pointed out a hot light switch and even brought our recycling bin up the driveway!

Anthony was wonderful. Did the maintenance on both my a/c and furnace. He recommended a dehumidifier that attaches to the furnace which will help keep the humidity down in the entire house. Air-Rite is always terrific, on time and professional. Highly recommend them!

Steve not only did a very credible job, his entire approach was as professional as it gets. Good man. Thank you

Rapid response, knowledgeable, and reasonable trip fee costs. I give you guys an A++ (or on the Dave portnoy scale 8.7) 🙂

Marco P. Came out to take a look at my noisy condenser unit fan motor - and was able to identify it immediately (video below). Apparently it was related to the replacement Johnson controls motor's excessive weight compared to the original motor (A.O. Smith), which caused a vibration on the grill it's mounted to.
I'm so happy that you guys were willing to come out the same day and help me and determine what the issue was right away. I am forever grateful. I'm going to be a long-time customer and I have multiple properties to deal with HVAC issues, so I'm excited that I found a great vendor to tackle all of my HVAC problems.

Anthony arrived on time, was knowledgeable and conscientious. He addressed my concerns and was thorough with servicing the furnace and humidifier. Will use again.

Air-rite is great. Had 2 full systems installed 1 last year for the 1st floor and one this year upstairs. Upstairs had an issue and stopped cooling. Team came out within hours and got it handled, it is all working again. It was an issue with Carrier design of wire routing not anything that air-rite did. The owner took care of it without any questions or delays. Top notch service and great team! From day one they stood behind their work and the commitment to making sure that I am and will continue but impressed with my HVAC. My only choice will be Air-Rite.

Anthony was great. We’d like to request him as our permanent guy! Thorough and customer -focused, he reinforced our decision to go with Air-Rite

Zach was great! Arrived promptly on one of the coldest days of the year. Zach was professional and extremely knowledgeable and helpful!

Always prompt and courteous! Arrived home on Sunday night to no heat and Steve had us up and running Monday by noon. Highly recommend Air Rite.