HVAC reviews in Niles, Illinois

Ardmore relocated our furnace to the crawlspace, enabling us to convert the utility room into a bedroom. The entire space was renovated. We also acquired a new AC unit and a tankless hot water heater. The technicians arrived on schedule, demonstrated expertise, left the site tidy daily, and were courteous. Completing the project took six days, and they excelled throughout. They even accommodated our family dog's presence for the duration of the job. We've relied on Ardmore for years, and we highly endorse their services.

Ardmore Fresh Air has good customer service, always answering calls promptly. They fixed my boiler quickly and affordably. I'm satisfied with their work and would hire them again if needed.

I recently used Ardmore for furnace and AC replacement, and it was an outstanding experience. The team was incredibly professional, friendly, and affordable. Every interaction with the owners, installers, and office staff was seamless and pleasant. This is a well-run family business that truly delivers exceptional service – I highly recommend them without hesitation.

These guys are top-notch. Showed up on schedule, were respectful and got the job done quickly without any hassle. Work was flawless and the whole process went smoothly. Great job by Mike and his team.

Avoid this company at all costs.

I initially contacted them to schedule service, and they assured me that a technician would arrive between 4-6 PM the following day. However, by 6 PM, I had yet to receive anyone, making it clear that no one was assigned to my project. It wasn't until around 7 PM that the technician finally showed up.

During his visit, the technician seemed more focused on selling me a new furnace rather than completing the original job. When he worked on the first furnace, he inadvertently caused the air conditioner to engage as well. He then told me that I needed a new thermostat for my second furnace and suggested a wireless one. I was informed that an estimate would be sent the following day, but this never arrived.

When I called them again after not receiving the estimate, I explained the issue with my first floor furnace, which caused both the air conditioner to engage when it turned on. They instructed me to turn off the breaker and told me a technician would come out to investigate. However, neither an estimate nor a technician showed up.

The next day, I called to inquire about the status of my case, only to be told that they were hesitant to install the wireless thermostat on my furnace as part of an attempt to sell me a new one. Moreover, the issue with my first floor furnace remained unresolved. If you're willing to spend hours trying to navigate their lack of organization and sales-driven incompetence, then this is the place for you.

UPDATE:
I've since hired a new HVAC company that confirmed their previous work was substandard. Within 15 minutes, my unit was operational without needing any replacement parts, including a new furnace. It's clear that their concerns about the furnace being "dangerous" are simply a sales tactic with no substance.

Ardmore has handled my residential HVAC needs for over 10 years, providing top-notch service from their office to technicians. The equipment, including my Rheem system, has performed flawlessly - extremely dependable and reliable. Overall, a great experience.

We've been loyal customers of this service for years, relying on their reliable techs to handle both routine upkeep and last-minute fixes. Their experts consistently offer sound guidance - we trust them implicitly and wouldn't hesitate to refer others.

I'm leaving this review even though I haven't paid for services yet. Last winter, our heating system stopped working and I reached out to Ardmore. They sent someone over via FaceTime to help me troubleshoot the problem. It turned out to be something simple - a switch in my closet had been knocked out of place by a broom.

The info I got from that call came in handy when I encountered a similar issue with my AC this week. The blade fuse on the circuit board blew and I was able to replace it myself for $1. If I hadn't learned what I did during our initial call, I probably would have needed professional help.

I'll definitely reach out again if I encounter any more problems - not just for free advice, but because I want to become a paying customer.

The service team at Ardmore was quick to respond and assisted me thoroughly. They even offered phone support before dispatching a technician to address the furnace issues. When the old unit failed, they provided temporary space heaters to keep my home warm while the new one was being installed. The pricing was fair, the job was done efficiently, and communication was excellent. Ardmore demonstrated professional expertise, and I'd definitely recommend them to anyone looking for reliable service.

We were impressed with this company's expertise in addressing our multilevel home's heat imbalance issues. Multiple firms presented various solutions, but they offered the best approach, recommending zone dampers for our existing system. The installation improved heat distribution across the entire house greatly. Pricing was reasonable and scheduling happened within a week of signing the contract. Their work is top-notch and we highly recommend them without hesitation.

They've been working on our HVAC system since last year, when they installed the new AC unit. Over the past 12 months, they've done regular maintenance and helped us upgrade to a more efficient system that qualified for rebates, making it a better value compared to cheaper but less effective alternatives.

Ardmore Fresh Air is top-notch. Their technicians are expert and courteous, consistently arriving on schedule. They prioritize finding the right solution, rather than the priciest option. The owner is approachable and ensures the job meets the customer's expectations. Overall, a reliable and trustworthy service provider.

I've been using the same technician for my furnace and AC since moving in, and I'm consistently impressed. They're courteous and efficient, making me feel at ease as a new homeowner. The tech takes the time to answer all my questions clearly and patiently, even anticipating some of them with helpful explanations. Their flexibility with scheduling is a bonus, and their friendly staff make it easy to schedule appointments. As a cat owner, I appreciate how well they handle even the most challenging pets - highly recommend this service.

I've relied on Ardmore Fresh Air for years, consistently trusting their service. They're always responsive, day or night, and do so with professionalism. I've recommended them to loved ones, who've all had positive experiences. The company has a personal touch, being family-owned, which sets it apart.

We've relied on Ardmore Fresh Air for over two decades. They've consistently demonstrated honesty, professionalism, and courtesy. We've never been pressured into buying something we didn't require. In June 2025, we contacted them to investigate our noisy central air conditioning unit. The technician inspected the coils, ran diagnostics, and checked for leaks - none were found. The air conditioner now operates more quietly and cools more efficiently. Their service call price was also very reasonable.

I've been relying on Ardmore for years, almost a decade, for my air conditioning and furnace services at my condo. Their team has been reliable and accommodating, adapting to changes in ownership from me to my tenants. They're easy to deal with, responsive, and genuinely great to work with. I'm happy to continue their service.

I've relied on Ardmore for years, consistently receiving top-notch service. They replaced my outdated furnace and AC with new units and handle annual maintenance. The team is prompt to address any concerns and demonstrates a strong understanding of their craft. Their commitment to customer satisfaction has earned them my loyalty – I'll continue to work with them.

I'm thoroughly satisfied with the speedy response from Ardmore. Technician Romero was courteous, considerate, and showed expertise. He got my heating system up and running within a remarkably short time frame, which exceeded my expectations. I'm extremely pleased and would definitely reach out if needed again.

I've relied on this company for years for maintenance and installations, consistently impressed by their professionalism and integrity. Their expertise far surpasses other HVAC firms I've worked with; every experience is a success.

We had a great experience with this company. Their HVAC installation was top-notch. The team was courteous and efficient. They explained everything clearly, no surprises. Customer service was outstanding - we're thoroughly satisfied. We've already sent several friends their way.

The technician arrived promptly and quickly identified the issue. A replacement AC unit was installed within a week. Mike, the installer, did an excellent job. It's clear that the company is family-owned and operated, as evident from the personalized service provided by Rob and the Ardmore team.