Plumbing reviews in North Aurora, Illinois

4.8 based on 200 reviews Back to the listing
    5

    Cameron was the plumber they sent out to us and he was great!!! So professional, kind, and informative! He is now our go to for any plumbing issues!

    5

    Cameron was very professional and courteous. I explained the issue and he knew exactly what needed to be done to get it corrected. During the process, he communicated and explained everything very well. Would definitely use them again!!

    5

    I called for help with a leaky toilet and they were able to come the following day. It was fixed quickly and very clean. I would absolutely use Hobson Plumbing again.

    5

    Great service always! I have used them for several projects they are always professional, friendly, prompt an very respectful and courteous. Just installed my new water heater the same day I called them.

    5

    Hobson responded quickly when we needed emergency help. They installed a complete Heating and Air Conditioning system for us during a heat wave when it was needed the most...and they did quality work at a competitive price...a high value transaction !

    5

    Evan arrived at 11:15pm, very soon after we called, to diagnose our basement water issue. He fully checked the entire system, identified the failed sump pump, and installed a new one in the space of 2 hours. Our basement is already drying out. He checked everywhere to make sure all the water was receding, and gave measured advice on future plumbing needs. Evan explained everything and was extremely polite, even lightly knocking instead of ringing the bell in case was had small childen sleeping.

    5

    This company is amazing and professional. Today was the second time we used them. We trust Brett and anyone he trains. This company is doing business the right way! Thank you so much and we will be calling you for all our needs as well as recommendations to anyone we know in business or personal.

    5

    Cameron was amazing. He went above and beyond what the job entailed and was very patient with an inquisitive 5 year old. This is not our first time using this company, and definitely will not be out last. Every experience has been stress free and well done! Thank you Cameron!

    5

    Extremely happy with the repair we needed. When we had a gas leak and the gas was shut off Brett came out the same day and gave us an efficient and affordable repair. Will definitely be using again. Thank you!

    5

    After we moved to North Aurora we discovered that we needed a new water heater. Hobson Plumbing & Heating came out quickly and quoted a great price. They were on time and under budget.

    5

    I called Monday mid-morning for total AC failure. My call was received promptly and professionally. An accurate time estimate was given for arrival. Our technician was Andy. He was professional, knowledgeable and respectful of our home. He came within two hours of our call and fixed the issue completely! We are extremely pleased with Hobson and do recommend to friends and family!

    5

    After Roto-Rooter charged me over $1000 and was unable to clear my blockage, my husband called Hobson. They diagnosed our issue and cleared our blockage within 3 hours. Great job and very professional. Would highly recommend.

    5

    We've had the pleasure of having Cameron out to fix some outdoor pipe root clogs twice now in the last couple years. The first time was late on a Friday evening, and most recently on a frigid winter's morning a couple weeks back. He got right on rodding it out for us, hands and knees in the snow, which Im sure was unpleasant. Good, hard working dude that id welcome back (hopefully not too soon) anytime.

    I cant speak on the rest of the hobson team I guess but weve had two good experiences thus far and I would highly recommend them to anyone and to support a quality local business.

    5

    I had a long list of plumbing issues because I hate calling for repairs: leaky faucet, balky shower controller, sump backflow valve leaking, outside faucet hard to turn off. Cameron took care of them all efficiently and completely (no problems after two weeks). This small company is friendly as well. They are in my permanent list of referrals for my friends.

    5

    UPDATE: like 2-3 days later, the water heater finally gave out. So I called Hobson back: "hey guys, it's cold here, so let's get that new unit going." Brett came by and was like "yep, this thing needs to go! let me see what I can do." turns out the size we had (50gal) was/is getting hard to come by, so he came back and did some measuring "well... I can get you a BIGGER one!!" We agreed, and he looked at the schedule and fit us in the very next day.

    You really don't know how much you appreciate having heat in your house or warm showers until you don't have them...

    Thank you again, Brett and everyone else at Hobson. If I could give more than 5 stars, I would.

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    A neighbor told me about Hobson "they're awesome, they'll figure it out and they'll fix it." and man, she was not wrong.

    When looking up the company to gather information, I noticed the name 'Cameron' on a bunch of reviews, so when I called in to make my appointment and was told "your tech's name is Cameron" that kinda made my day. I was like "oh good... if his reputation precedes him, he will know what's up." He did too...

    Cameron arrived and fairly quickly assessed the situation (these crazy water heater/heater things...) and fixed the pipe which wasn't properly attached, went over a few other things with me, answered my questions professionally and very politely (politeness goes a long way with me).

    I also asked him to have Hobson quote me a new water heater unit, which I'm currently waiting on, but based on yesterday's interaction, I'd say it's a pretty safe bet this is the HVAC company I'd call for anything I need for my home.

    Thank you very much Hobson.

    5

    I had problems with my sump pump and there plumber Evan came out. He was very professional and knowledgeable. He did a great job installing my new sump pump. I am very satisfied and would definitely recommend this company.

    5

    I had another company come out and tell me that I had a cracked heat exchanger and I needed to replace my furnace immediately. I needed another opinion so I reached out to Hobson – they came out that same day (after 8pm) and inspected my furnace. Even though I was ready to purchase another furnace right away, they told me there was nothing wrong with it and that I didn’t need a new furnace at this time. They did leave me quotes for a new furnace, which were much lower than the other company. The tech that came out was polite, very honest, and took his time explaining everything to me. They are my new go-to HVAC company.

    5

    Hobson Plumping replaced a sump pump for us. They were able to schedule us quickly. Brett came out and was very professional, sending us pictures and offering options. The price was also quite reasonable.

    5

    I highly recommend Hobson! We were in the process of selling our home and the day of our inspection, there was a leak in bathroom faucet. We called Hobson and they came to the rescue! Got it fixed in time for the inspection. Very nice and reliable! I will call them again when I need a plumber again.

    5

    Hobson Plumbing is the best! Prompt, detailed and quality work, which they back. Recently had a water heater go out that was located in a difficult spot. They handled, no problem!

    5

    Hobson Plumbing & Heating was our go to for all our plumbing issues. They are quick to respond and very professional. Their prices are reasonable too. I recomend them for your plumbing, HVAC, and electrical needs. They are an outstanding company and we were really happy with all they did to help us out.