HVAC reviews in Northbrook, Illinois

We had a fantastic encounter with Glenbrook Heating & Air Condition today. Their technician, Dominic, turned out to be extremely helpful and professional. He was very courteous, explained everything clearly, and put my mind at ease - highly recommended!

We had a furnace go out last night, but the guys at this company were super responsive - I got a message saying someone would check it out by 8 am, which they did. The technician was on time and figured out what was wrong right away. He left to grab a part and came back to swap it in quickly. We thought the price was pretty fair too. Since we just moved in, this was our first experience with them, but I'm glad we'll be using them again - their service is top-notch and the tech was really friendly.

They moved a heavy radiator out of the way quickly so the floor below it could be fixed. After that, they got a new crew in right away to put everything back together and refill the boiler system. The whole job was done extremely well. Unlike two other HVAC companies who completely ignored my calls.

They charge more for labor than their competition, and are overly pushy with their annual reminders about furnace cleaning. Despite asking them to stop, the requests continue. After 15 years of not receiving any service from them, they completely ignored my new attempt at using their services again. Their lack of concern for customer retention is clear.

Great experience! Got a same-day appointment and the person who came out was super nice and professional.

We brought in another expert to double-check repairs we'd been assured were necessary. Fortunately, the 10-year-old furnace was good as new - no fixes needed. We appreciate your straightforward assessment and saving us from unnecessary work.

The service team showed up on schedule and provided a clear explanation of the work done. They also offered helpful tips on how to monitor the system for potential problems down the line.

Our AC unit failed on the sweltering hottest day of the year, leaving us without relief. We called at 8 pm to arrange for a morning appointment the next day, which we received promptly in text form just five minutes later. The technician arrived right on schedule and efficiently restored our air conditioning within a short timeframe. He was professional and communicated his work clearly as he completed the job. Despite the initial breakdown, I've continued to be satisfied with Glenbrook Heating and Cooling's service.

Very satisfied with their service. Quick response, thorough inspection, and clear explanations made for a hassle-free experience.

Had two AC units inspected at home for summer and Drew was top-notch. He's extremely thorough and courteous. The job was completed promptly and professionally. Scheduling the visit was a straightforward process - Georgia and Brandon are excellent, making interactions with them hassle-free.

Drew was also considerate of my elderly mom when she met him, ensuring her safety and securing our pets before entering our unit. He kept me informed every step of the way. I'm extremely satisfied with the service and will definitely continue to use Glenbrook's services - their reliability is unmatched!

I had a major overhaul at my home handled by Glenbrook Heating and Air Conditioning, and I'm blown away with their service - it's been an absolute 5-star experience from start to finish.

They replaced one old unit with a new, efficient model and fixed another that was almost done for, getting everything up and running without any issues. The owner, Brandon, took charge and showed incredible expertise, walking me through the options and ensuring the job got done right. The team is super knowledgeable and professional - special shoutout to Georgia in the back office who kept me in the loop every step of the way.

If you need reliable HVAC services, Glenbrook is your best bet - highly recommend!

A family-run business with my trust firmly in place for over a decade - thanks to Domonick's consistent quality work.

Had a solid service experience with this company. The issue with the furnace not turning on in the fall was resolved by Drew when he discovered a faulty fuse in the system. However, upon further investigation, it turned out that a mouse had chewed through an external wire at the air conditioning unit, which caused the problem. Drew's thorough and professional work was impressive.

I recently used Glenbrook Heating & AC and had a positive experience. The technician showed up on schedule, was polite, and got the job done quickly. He cleaned and fixed the condensate drain tube attached to my furnace, then checked the AC condenser. It took him only 45 minutes to complete the work. I opted for their annual service contract at $230 for two checkups. Overall, I'd highly recommend them.

We consistently trust Glenbrook Heating for top-notch services. Their professionals offer in-depth explanations of work and costs.

Received excellent service from this company and I'm thrilled to have a working furnace again after years of reliability issues - finally, my home feels cozy and warm once more.

Glenbrook Heating did an excellent job, from scheduling to the technicians' professionalism and work quality - highly recommended.

I'm thrilled to have discovered this service provider. My initial interaction was with Jim, who was friendly and took the time to discuss my air conditioning concerns. We scheduled an appointment and Dominick arrived on time, being punctual, polite, and genuine. He provided honest assessment and advice, addressing my issue effectively. I opted for the seasonal package and am delighted with the service I've received so far. This company still offers a personal touch that many consumers crave, making it easier to find reliable providers like this one.

Employees are always knowledgeable and kind, taking the time to explain the details of their work so we can maintain our heating system properly during the winter months. We've been loyal customers for over a decade, and I highly recommend this service.

Dominic consistently delivers on time, professionalism, and friendliness. He's knowledgeable and willing to answer any questions I have. Great job by Glenbrook!

This technician was fantastic, showing up right on time and being extremely friendly and professional. They quickly diagnosed our thermostat problem, which turned out to be user error. To make sure everything was working correctly, they also checked the equipment beyond what we needed help with. The price was very reasonable and I have no reservations about recommending them.