Cleaning for Life

Marisa was the very best! My house is sparkling! If I can get her every time you have a customer for life!

These people did a FANTASTIC job overall. Hands down they have well respected people who were on time, and made sure that I was satisfied with my entire home. A lot of things I thought weren’t included, they went the extra mile to clean thoroughly and get it done correctly. Well done, would definitely recommend.

This company came recommended to me, but I had heard from others that they had extreme difficulty with cancellations and excuses. I should have listened... from my first appointment I experienced excuse after excuse. They were understaffed, late and did not do the job they promised to do. The owner, Chris, is extremely pleasant and because of that I gave multiple chances to deliver what was promised. I have only had Deshields for 3 cleanings: The first cleaning they were understaffed, no notes had been entered into my file and they were uncommunicative, but managed to get to my house (late) and perform the service. That service was nicely done. The 2nd service date... ughh... neither of the staff assigned to my home were on time and neither were from the 1st cleaning. One was 1/2 hour late and the other was almost 2-hours late. I was told they ran into traffic (??really??). They were done quicker than expected and spilled chemicals on my stone floor damaging and staining it. I was told they would have their insurance agent contact me... this never happened even after several reminders. The 3rd visit was the straw that broke the camel's back. Yet, another new face at my door step (I was promised that I would have the same crew each time). Extremely nice person, but I was told he was able to handle homes on his own. After speaking with him I realized he had only been with them for a couple of weeks. I expressed concern to Chris and was told that she would personally come by and perform a walk-through to ensure everything was done properly. Well, he was done in 1/2 the time anyone else (with a crew of 2-3 even) and Chris never showed. I tried to contact her and she didn't respond. She obviously says what she needs to say in order to get/keep your business, but has no ability to follow through or communicate. If you're looking for a cleaning service I suggest you avoid this one :(