HVAC reviews in Orland Park, Illinois
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Their professionalism stood out - they got it right on the first try. I'd previously gone with another well-known heating and cooling firm in Chicago, but B&Z's inspection and quote were significantly more reasonable. Don't sign without calling them first; you won't regret it.
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B&Z installed a new furnace for me. They took their time, presented multiple choices, and broke down how each option worked. The installation was done efficiently, taking around 4 hours, and left everything tidy afterwards.
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The technician arrived on time as scheduled and replaced my furnace, A/C, and water heater with top-of-the-line Rheem equipment in one day. The team was friendly and accommodating, answering all my questions before, during, and after installation. They worked with me to ensure everything fit perfectly. I felt taken care of at a reasonable price. Their service exceeded my expectations, earning my high recommendation.
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B & Z did an amazing job!
They got the estimate spot on.
I called them on Monday and they showed up the same day. The installation was done within two days of my approval.
My old heater was spitting out carbon monoxide, so B & Z replaced the whole HVAC system with a super efficient one. I had three estimates, but their price was right in the middle - not too high or low.
They also helped me get rebates, which is more than the other two companies offered. Their team worked hard and was polite. They kept my floors clean while working and even managed to install the system in a tight space with ease.
I'm extremely satisfied with their service and will definitely recommend them to everyone I know. -
I got some great service from Boris, who helped fix my furnace over the phone. The issue was that when the blower started working, my furnace made a loud, unusual noise. I explained what was happening to him, and he gave me specific advice on what was broken - the blower wheel. He ordered the replacement part for me right away after Thanksgiving, and I picked it up on Friday. Boris also took the time to explain everything over the phone, which was really helpful. Thanks a lot!
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The work from Rob's team was top-notch. They excelled at the installation and conversion from boiler to forced air heating and cooling. The professionals are highly skilled, especially when it comes to Carrier brand systems. Their attention to detail and passion for their craft shine through in every aspect of the job. I wholeheartedly recommend giving them a call for all your HVAC needs - they can handle everything. A big thank you to Rob, the owner and president, and his team for their exceptional craftsmanship. Lucas, the 19-year veteran with expertise, deserves special mention for bringing it all together seamlessly. As a satisfied customer, I'll be going back to Bz heat/air for my HVAC needs in the future. Hopefully, this review helps others make an informed decision when choosing an HVAC provider.
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We finally bit the bullet last summer and bought a new air conditioner after putting our old one through years of abuse. With forecasted temperatures in the 90's for days on end, we knew it was time to upgrade.
After meeting with several companies, we chose Bob from B and Z Heating and Air because he seemed like the most genuine and trustworthy option. Bob was impressively professional, knowledgeable, and patient, explaining the Carrier system in detail. We were also impressed by his honesty about the equipment's quality and value – he didn't try to upsell us or hide any flaws.
When we mentioned that our old furnace from 10-12 years ago had started acting up, Bob gave us an excellent deal on a new air conditioning system and furnace. The price was right, and we felt confident in his expertise and the quality of his work.
Fast forward to last winter when our maintenance check email came through. We called Bob, who was already in the field, but promised to come by the next morning just as he said. He kept his word, which speaks volumes about his reliability.
One thing that really stands out is how responsive Bob was after a text message question we sent him over winter. That's top-notch customer service! Given our experience with B and Z Heating and Air, we can confidently say Bob is the real deal – 5 ⭐️ service provider and keeper, hands down. This is our second home purchase, and for the first time in a long time, we feel truly protected by this company. -
Bob exceeded my expectations - he fit me in quickly and consistently demonstrated a kind and helpful attitude.
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I've recently moved into a 4000 sq. ft home, and B&Z Heating and Air has done an impressive job installing two AC units, two furnaces, and a radiant floor heat system on the main level. The installation was flawless, and everything is working as expected.
What really stands out is the professionalism of the owner, Bob. He's friendly, courteous, and knows his stuff. When I had some questions about the radiant floor heat system after it was installed, he took the time to explain things to me and made sure I understood how it worked. Even when I had a minor issue with the boiler, he came out and fixed the problem.
I'm thoroughly satisfied with their work, and I'd definitely recommend B&Z Heating and Air to anyone looking for high-end systems and components installed by competent professionals who respect their customers' time and space. They left my home in pristine condition, with no mess or chaos left behind. -
It was a pleasure dealing with this company. They installed new equipment at a fair price, and their staff were friendly and got the job done quickly. The service was professional and courteous. We'd happily suggest them to others.
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A repair person showed up in under an hour on a bitterly cold day, despite the -30 temperature. He quickly identified the problem and fixed it promptly. The technician was knowledgeable and efficient. My family lost heat for only a couple hours thanks to his expertise. Given his service, we're planning to have him assess our old furnace and ac unit and provide a quote. We won't be considering anyone else; he's earned our loyalty with B&Z H&A, Inc.
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I was dealing with a rattling furnace on a Friday afternoon when I called B and Z. They sent Bob out the next morning to take a look. He diagnosed the issue quickly and explained it wasn't an emergency, so he let us continue using our furnace while he ordered the replacement part. A few days later, Bob returned with the new part and installed it for us.
During the process, he also removed an old humidifier that was attached to the furnace and fixed a problem with our air ducts not providing enough heat to our bedrooms. I was impressed with the work and appreciated Bob's patience in answering all my questions about the furnace. Overall, I'd definitely suggest calling B and Z for any issues you encounter - they seem like reliable professionals. Thanks again for your help, Bob! -
I recently had a furnace that stopped working in the fall, and the company B&Z recommended Bob. Glad I took their advice.
Bob was super professional, knowledgeable, and patient with all my questions - countless them. He assessed my home, listened to my concerns, and came up with suggestions. He explained his reasoning and provided literature for the units he recommended. The official estimate arrived via text and email a few hours later.
I signed off on the estimate on Monday, and Bob's team was there on Wednesday to install. Much faster than other contractors said it would take! I'm thrilled with my new furnace - silent operation and much more consistent heat.
Bob went above and beyond by connecting my Nest thermostat, adjusting ducts and dampers for better airflow, so my kitchen will be cozy this winter. The crew left everything spotless, and I'm ready for winter and next summer. Thanks Bob and the team! -
Bob's team was fantastic - I needed a new furnace ASAP, and he accommodated me right away. They walked me through the issue, presented options, and gave fair pricing. The installation process was swift and efficient. Overall, I'm extremely satisfied with my experience from start to finish. Highly recommend this company for their professionalism and quality work.
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We hired B&Z Air Conditioning from Orland Park to do a routine clean and check on our AC. This is our annual appointment. Unfortunately, we've had issues with previous companies that didn't follow through. Peter, the son of Robert, showed up promptly. He disassembled our system, cleaned it, and provided valuable insights on our furnace. He was courteous, efficient, and didn't push unnecessary parts or upgrades. This is a refreshing change for us. If you're looking for an honest, family-owned company that gets the job done right, I highly recommend B&Z in Orland.
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B & Z stands out from other HVAC providers I've dealt with. Their prompt response made a big difference in getting things done quickly. What really impressed me was Bob's willingness to work with me to find the right solution - he's not tied to one brand, so he didn't try to push anything that wasn't necessary.
He took the time to analyze my needs and test different systems to figure out what would be best for me. He broke down the options in a clear way, highlighting pros and cons of each choice. But what really sealed the deal was Bob's integrity - he's honest, trustworthy, and transparent about everything.
The entire process went smoothly, from pricing to installation. I appreciated the fairness and competitiveness of their prices. Overall, I'm extremely satisfied with B & Z and would highly recommend them to anyone in need of HVAC services. -
We've relied on B&Z Heating for our heating and AC needs for over two decades. This morning we woke up to a chilly house with no heat. I called them immediately, and Bob arrived promptly to diagnose the issue. He discovered that our old Carrier furnace was at the end of its life - the blower motor had given out. Fortunately, since it was only nine years old, the warranty still applied. However, the part wasn't in stock locally, so Bob went out of his way to drive to a nearby warehouse on the other side of town to fetch it. He returned in the afternoon and completed the repair, leaving us with no additional costs beyond labor. Exceptional service - we can't recommend B&Z Heating highly enough!
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I'm generally wary of companies that prey on customers, but B&Z has earned my trust. As a family-owned business, they genuinely care about providing top-notch services. My furnace was faulty due to the wrong air filter, and they sent someone over to inspect it and schedule a follow-up cleaning. Their professionalism is refreshing. I'll be taking them up on their yearly cleaning offer from now on – they've won me over with their integrity.
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When our parents' furnace died over Christmas, they were quickly seen to by Bob from B&Z Heating. He identified a faulty inducer and promptly replaced it. Further inspection revealed a badly damaged heat exchanger on their nearly 20-year-old furnace - not surprising given its age. The team came back in to replace the entire unit, doing a tidy job at a fair price. Overall, we were impressed with Bob's professionalism and would definitely recommend B&Z Heating to anyone in the area; they did a great job!
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The technician arrived promptly, fixing my furnace after it stopped working in the dead of winter. The repair was done efficiently, taking less than six hours to complete. Tim, the owner, is approachable and reasonable. If you need heating services, especially during a cold snap, this company is worth considering. They also offer air conditioning services, which are great too - just don't miss out on their promotions if you're in the market for these services.
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The customer received prompt service when calling at short notice, with the technician arriving quickly. The individual was well-informed about necessary repairs versus those that weren't required, which saved them money. They were assured of a swift completion and also benefited from a complimentary cleaning.