HVAC reviews in Park Ridge, Illinois
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Jason is a stand-out professional who knows his stuff, always answering my questions promptly and efficiently. He's also spotless and reliable - exactly the kind of company I want for my home maintenance needs. What impresses me most is that he calls ahead to let you know he's on his way, which is just good customer service. Lindsey is friendly and helpful when booking appointments, too.
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Jason was a pleasure to deal with, demonstrating expertise, attention to detail, and integrity. His work likely avoided costly replacements recommended by other companies, saving me around $5k this summer. I'll definitely contact him for future HVAC needs.
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The service was top-notch. The unit is now working flawlessly, which is exactly what I needed. The technicians, including one who went by the name of Joe, were extremely knowledgeable and presented themselves in a professional, polite manner. I'm very pleased with this experience and will definitely use them again if my other unit needs to be replaced.
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Jason was upfront about what needed to be done, which was refreshing after getting quotes from other companies that were unclear or misleading. When he showed me the parts and numbers involved with my AC and furnace replacement, his quote far exceeded what others had quoted. I appreciate the honesty and detailed explanation throughout the process - it's rare to find someone who is so transparent like this in today's industry.
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The job was done thoroughly, with every area checked for any imperfections.
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We had a major issue with our AC unit leaking, which another company had suggested fixing by installing new parts on our roof - a costly solution. Jason from NextGen assessed the problem and found a clog in the drainage system that was causing the leak. This saved us a significant amount of time and money. We're extremely satisfied with how he handled the situation and appreciate the affordable fix, which exceeded our expectations.
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Jason spent a considerable amount of time at our place, which suggests he delivered high-quality work on both furnace cleanings and the dryer vent cleaning. His demeanor was pleasant and his professionalism left a good impression. I'm pleased with the service and look forward to booking him again for future annual maintenance visits.
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I was thoroughly satisfied with my boiler maintenance visit.
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Jason, the owner, did a great job. He's super knowledgeable and got my heating issue sorted out quickly. Thanks to my home warranty for scheduling the repair with him.
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We were referred to Jason after a poor experience with another company, which led us straight to the source of the issue immediately. His candor and meticulous approach sealed the deal for us. The pricing was fair and we've since stuck with him for our seasonal tune-ups. We wholeheartedly endorse this family-run business for any heating or AC needs.
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Jason and his team did a fantastic job installing their ductwork, keeping the space spotless and organized. Jason is extremely knowledgeable and walked us through our options, ensuring we made an informed choice for our new equipment. We're thoroughly impressed with NextGen's service and will definitely be back in the future.
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We hired Jason when our AC broke down on a scorching summer day. He responded quickly, arriving the next morning. He was punctual and courteous. His diagnosis revealed a faulty installation by another company - he fixed it promptly and thoroughly. He explained everything clearly, answering all our questions. We're glad we chose Next Gen for our future HVAC needs; they exceeded our expectations.
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Jason fixed my furnace perfectly. He arrived, diagnosed issues, ordered necessary parts, and completed the work efficiently and reasonably priced. His professionalism is top-notch and I highly endorse him and NexGen Mechanical for any future plumbing needs.
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I was in a pinch when my PTAC unit stopped working, so I reached out to NextGen, as I'd been referred by someone who had a positive experience. I also contacted other contractors for quotes, but it's tough to find these units and they're pricey. Lindsay and Jason stood out, though - they were responsive and professional. They even sent me a written quote the same day they visited my condo at 8:15pm. It was the best option in terms of price and timing. I'm thrilled with the service and work quality. If you need this kind of repair, I'd definitely recommend NextGen.
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I'm extremely satisfied with my experience. They fixed my heating issue on the same day it failed. The technician, Jesus, was highly competent and courteous. His expertise and professionalism left a lasting impression. I'll be using them again in the future.
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Jason is incredibly knowledgeable about his work. He arrived early to service my boiler heating system, even going above our scheduled appointment. Instead of replacing the entire pump, he diagnosed the issue and fixed two faulty parts. This saved me a significant amount of money and time compared to a full replacement. I'm extremely satisfied with Jason's expertise and will be using Next Gen for all my HVAC needs from now on.
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I had a fantastic experience with this company for fall maintenance. They sent someone over to assess our home's system, and he identified specific issues that other companies had overlooked. What impressed me was his understanding of our unique setup and ability to offer tailored solutions. The service was prompt, the technician was knowledgeable, and the work was done efficiently. I'll be recommending them highly to anyone in need of reliable heating services.
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My aircon stopped working and I was worried about the bill, but the technician fixed it promptly - it turned out to be a simple part that needed replacing. He didn't push any extra work on me, which impressed me. It's refreshing to see someone honest with their customers. The service was efficient and fair, making this experience a good one.
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Next Gen handles the HVAC for my entire portfolio - seven restaurants and rental buildings. They're quick to respond, pricing is fair, and after decades searching for a trustworthy provider, I've found one. I'd definitely suggest them to anyone looking for reliable service.
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This company prioritizes pushing new gear over maintaining existing equipment, even if it's still functional. Be cautious when dealing with them; consider getting another assessment before making any purchases.
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My heat went out unexpectedly overnight. After calling several service providers, Jason was the only one willing to come that day. He kept me updated on his arrival time through messages. When he arrived, he was courteous and wore a mask, which put my wife and me at ease - he even showed us his ID. He diagnosed the issue without needing new parts, saving me a significant amount of money. His professionalism and efficiency have earned him a customer for life; I highly recommend him.