HVAC reviews in River Grove, Illinois

I called an HVAC service after my furnace suddenly stopped working one evening. They got back to me the next morning, asked some straightforward questions about the issue, and we set up an appointment on the spot. Wesley arrived right on time and quickly figured out what was wrong - it turned out he had to replace a motor. He explained everything clearly and also gave me some useful tips for preventing similar problems in the future. Given that everything took only a few hours, I'm extremely impressed with their response time, expertise, and work quality. Overall, I'm completely satisfied with their service and wouldn't hesitate to recommend them to anyone - they've definitely won me over as my go-to HVAC company.

I'm extremely satisfied with River Grove Heating & Cooling's exceptional service. They've been incredibly helpful on multiple occasions, even going above and beyond during non-business hours. Our initial purchase from Wesley included a maintenance program, which has paid off hands down - the monthly fee of $16 is well worth it. When Richard arrived at our home late on a Friday to fix our air conditioning issue, he spent over two hours getting us up and running, despite it being out of his way on a weekend. This service came in handy just in time for my graduation party, which is scheduled during extremely hot weather. The team's dedication to customer satisfaction is truly impressive - they consistently surprise me with their commitment to making sure we're happy.

We've relied on Hayden for furnace repairs since moving into River Grove, and his team recently tackled a massive project - replacing our furnace and water heater, along with installing a central AC unit and three ductless units. They efficiently brought in all the necessary equipment within a few short days. The work was completed ahead of schedule, and we were impressed by their top-notch craftsmanship. Hayden's expertise is unmatched, and he took the time to clearly explain everything and address our concerns. His professionalism and ease of interaction made us feel at ease. We're extremely satisfied with the quality of work and value for money. We look forward to working with Hayden again in the future.

I recently needed air conditioning repairs and highly recommend this company in River Grove. Jesse came to assess my unit and provided a clear explanation of the issues, even though the warranty wouldn't cover them. He offered to repair it but cautioned that the fix might not be long-lasting. Unlike some other technicians, he didn't push me to replace the entire system - instead, he gave me his honest opinion and let me decide. We ended up replacing the AC unit. Jesse kept me informed throughout the process and even took care of some extra tasks, such as cleaning the coils when they were accessible with the old unit out of the way. He also fixed the thermostat wiring without charging extra. Overall, I'm very satisfied with the service.

We recently moved into a 13-year-old house and needed to service our furnaces. When the heating and air company arrived, they were taken aback by the state of the equipment. They told me that all three humidifiers were leaking and that the previous homeowner had installed three non-functioning electric air filters in the wrong place instead of the recommended Trane Perfect Flow filter.

The technician promised to call back with a repair quote the next day, but I never heard from them. Later, I discovered that the original furnace installations were done by another company. I reached out to them, hoping they might provide some insight into why the electric air filters were installed incorrectly. To my surprise, they responded quickly and sent someone over within a day.

Their representative, Hayden, was extremely professional and friendly. He examined all the issues and proposed a solution that included replacing the clogged humidifier filters, which he suspected might be causing the leaks. However, upon his return with two colleagues, Hayden realized that the electronic air filters had actually been installed by someone else in the wrong way.

He worked to seal and remove the malfunctioning filters and created a new space for the correct ones. Despite being unable to fix the humidifiers, which were beyond repair, Hayden adjusted the bill to $225. The team spent a total of two hours on the job, including an initial assessment call that was free of charge.

What impressed me most about Hayden was his honesty and trustworthiness. Unlike other contractors I've used who often send young or inexperienced workers, Hayden was clearly experienced and ethical. Given the amount of time they spent on the job, the price was very reasonable. I would definitely use their furnace repair services again in the future.

This AC repair service has been top-notch in River Grove for years. Every interaction I've had with them has been smooth, respectful, and professional - like talking to friends who genuinely care. They treat their customers like family, which is exactly how I feel every time they come to fix my AC issues. This level of service isn't common among other companies I've dealt with. I highly recommend them. Their technician, Richard, was a standout - he quickly pinpointed the problem and offered viable solutions. He even gave me a reasonable quote for duct cleaning, which can be pricey. We ended up getting it done at a fraction of the cost. They made financing options available and we were approved for monthly payments, making it manageable for us. My gratitude goes to the entire team. Thanks so much.

The customer is extremely satisfied with River Grove Heating & Cooling's service. The technicians are knowledgeable, courteous, and straightforward. They got the job done without pushing unnecessary extras. Initially, we had a cooling issue on our second floor due to an outdated furnace in our old home. Luke visited us first, but it was Jesse and Mitchell who took care of replacing our furnace, AC, and thermostat. They also fixed a leaky vent and explained how different parts of our existing ductwork, humidifier, and new system work. The customer appreciates when technicians take the time to explain these details. From the very first night, they noticed a substantial improvement in the AC's performance on the upper floor.

We've had a great experience with River Grove Heating & Cooling over the years. Last summer, when the heat started picking up, our AC wasn't performing as expected. A quick visit from them revealed that our Freon levels were alarmingly low. After they topped it off, we got a detailed rundown of our system's history and the type of Freon it was using - an outdated system that was nearing its end.

When we reached out to River Grove for a new HVAC system this spring, Richard came in the next day as scheduled, but had to reschedule due to my unavailability. He was extremely understanding and rearranged his visit for the following day. He examined our system, discussed our requirements, budget, and service specifics with us. He promised to send over quotes within a day's time, which he did - just hours later.

After reviewing the quotes and choosing the best option, we got in touch with Richard and proceeded with the installation. The parts arrived two weeks later, and we're now thrilled with our new system. The team that installed it was fantastic, making a few adjustments to our ductwork that will greatly improve our comfort during different seasons. They also noticed some minor repairs needed on other ducts (seals) in our basement and provided guidance on how to fix them ourselves - which we've already done.

We highly recommend River Grove Heating & Cooling for their professionalism, expertise, and integrity.

I walked into my house expecting a cool start to the week, but the heat was unbearable. The thermostat read 85 degrees and I knew something was off. When I called River Grove Heating & Cooling, Jesse arrived despite the on-call techs being busy. He diagnosed the issue - a faulty condenser unit - and got it replaced pronto. Now my AC is working again, and I can finally unwind as the house cools down. It's reassuring to have a reliable company like this, especially on a Sunday, when most services seem to be out of commission.

I spent a considerable amount of time researching furnaces and repair services before upgrading my outdated gas system in my old home. Mitchell was diligent in explaining various options to me, and after getting quotes from other companies, I kept our conversation going until we settled on a plan that fit my specific situation. We decided to repurpose some existing ductwork and add new ductless equipment to support efficient furnace systems. The installation process went smoothly - the technicians arrived right on time as promised and worked diligently for three days to build my system. After a month of use, I've been impressed with its performance, especially during extreme cold snaps when other furnaces would struggle. If you're in the market for a significant upgrade or even a smaller repair job, I highly recommend this local service based in River Grove.

We've been consistently impressed with River Grove Heating & Cooling's service. They're always fast to respond to residential AC issues, whether it's a heat pump breakdown in winter or dryer vent cleaning. Unlike some other companies, they address both major and minor problems promptly.

The owner, Richard, is approachable and takes the time to explain complex systems to customers. We've had him visit our home on several occasions to inspect our heater or boiler, provide maintenance tips, and resolve any issues. His expertise is evident in the quality work he delivers.

We rely on them for both residential air conditioning and refrigeration needs during the summer. The AC installation they performed last year is still functioning well. Their pricing is reasonable, and they avoid unnecessary upselling. If you need AC repairs or maintenance for your home or business, River Grove Heating & Cooling's Mitchell team is reliable and trustworthy.

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I called in the cold snap when my furnace decided to stop working at -25 with the wind chill. The owner, Luke, responded promptly, promising he'd come over as soon as his current job was done. He kept his word and showed up on time. After inspecting the unit, he found it needed replacing. He arranged for a new one from the distributor and got it installed in the same day. Luke is friendly, knowledgeable about heating and AC systems, and offered useful tips. I appreciate supporting a local business in my community.

We were lucky to have finally found someone who could be counted on - Mitchell came out to sort out our broken heater during a particularly brutal cold snap. We'd had another big company mess up the diagnosis and charge us for the wrong fix before, so we were wary of new techs. But Mitchell's professionalism put our minds at ease. He showed up on time, zeroed in on the real problem, and explained it clearly so we knew what was going on. He fixed the issue and got our heater working again like new. We trust him implicitly - he's exactly what you want from a repair guy: honest, reliable, and skilled.

River Grove Heating & Cooling truly delivers exceptional service. Their expertise is evident, especially when it comes to AC repairs. Upon arrival, Hayden presented himself professionally and was approachable – his friendliness put me at ease during an urgent situation. With my AC malfunctioning during a scorching spell, timely assistance was invaluable. Hayden's diagnosis was accurate, and he swiftly restored my air conditioner to optimal function. I'm extremely grateful for the rapid and dependable service. If you're in need of AC repairs or maintenance, I highly recommend River Grove Heating & Cooling.

Hayden did an excellent job replacing my old furnace and installing a new one in the attic. Given that I'd been handling my 25-year-old unit myself for a long time, I was pretty meticulous about details. The installation was thorough and professional - wiring was tidy, ductwork fit perfectly, and the condenser pad was level. Although initially surprised by the two-day timeline, it became clear how much work had gone into it. On the first day, Hayden ran the furnace overnight before returning to fine-tune everything the next day, ensuring it worked properly before completing. The system works great and looks clean; maintenance access is easy going forward. I'm glad I chose River Grove Heating & Cooling for my furnace replacement in River Grove.

I had a dual unit replacement job done at short notice, so I shopped around for quotes from various companies offering different brands. I chose one that delivered on reliability and value, with decent reviews to boot. Richard and Jesse showed up on time, did a top-notch job removing the old units and installing the new AC and furnace - both Richard and Jesse were knowledgeable, friendly, and took the time to address my queries. They explained how the system works before leaving, making sure everything was tidy. Their professionalism left me impressed; I'd definitely suggest this company for any HVAC needs.

I got quotes from several companies to replace my AC unit and old furnace in River Grove. One company was cheaper, but I chose River Grove Heating & Cooling because their technician, Hayden, took the time to explain everything clearly and reassured me about future maintenance and support. The installation was professional and went smoothly - I'm very happy with the result. I'd definitely recommend them to anyone I know who's in need of similar services.

I recently had a problem with my new HVAC system in River Grove, and the service team stepped up to resolve it. Mitchell from the crew was particularly diligent, taking the time to investigate why the unit wasn't cooling properly despite another company having installed it. He meticulously checked every component of the system, uncovered some missing installation steps, and even identified a crucial part that hadn't been included. After fixing everything, my AC started working flawlessly. Mitchell's thoroughness and dedication throughout the process were impressive. The office staff was also extremely helpful, responsive, and followed up to ensure I had an update on my service issue. Overall, I'm very satisfied with this company for anyone in River Grove seeking reliable HVAC support.

I was desperate for someone to fix the water pooling issue under my furnace, which only got worse when the AC kicked in at night. Another company had already dropped by three times without resolving it, so I was skeptical about finding a solution. That's why I reached out to River Grove Heating & Cooling after reading some decent reviews.

The person I spoke with on the phone was extremely pleasant and accommodating, considering I wasn't expecting same-day service. They sent someone over quickly, despite that. The technician listened attentively, identified the problem immediately, and explained it clearly. He worked efficiently and was courteous throughout the whole process.

I'm thrilled to have found a reliable furnace repair company at last. Their professionalism and expertise put my mind at ease, and I'm grateful for their help. If we need any future assistance with heating or cooling, I'll definitely be reaching out to them again without hesitation.

I had River Grove Heating & Cooling install my new air conditioner. The crew was welcoming, transparent, and showed up on schedule. If you need help with your heating or cooling system, they're worth considering. When our older furnace gave out, I reached out early in the morning and got a swift response. Jesse arrived quickly and fixed the furnace at a reasonable cost - no unnecessary extras were tried to be sold. I'll continue to rely on their service and endorse them to others.

I had a central A/C that stopped working during a heatwave, so I reached out to River Grove Heating & Cooling for assistance. They sent a technician within hours - by 11:30 a.m. on the same day. The tech diagnosed the issue and found that my compressor was failing. He managed to get it going occasionally, but only with some extra help from a hard start kit. Since the temperatures were extremely high, I appreciated the quick fix, even though I know it's just a temporary solution.

I've already scheduled an appointment for a replacement unit since mine is 37 years old and needs upgrading badly. The service was friendly, efficient, and reasonably priced. Richard, the technician, was polite, knowledgeable, and answered all my questions. I'm very pleased with their work!

Later, River Grove Heating & Cooling replaced both my A/C and furnace with a fantastic team led by Luke. They got everything up and running in just one day. They upgraded the electrical work, installed a new compressor, air handler, and Wi-Fi thermostat - which I absolutely love! When there was an issue with my new A/C, Jesse came out quickly to diagnose a faulty expansion valve and fixed it soon after.

I appreciate how promptly they responded whenever I needed help, and their staff always acted professionally and courteously when I called. Overall, I'm extremely satisfied with the excellent team at River Grove Heating & Cooling!