Appliance Repair reviews in Roselle, Illinois

4.8 based on 51 reviews Back to the listing
    1

    Customer service is lacking. The lady on the phone is extremely rude

    5

    Worked hard was able to fix it without addtonal parts. Alway feel they sell you stuff you dont need. Aslan certainly did not. A honest man, i will use him again

    5

    Bob O. did a great job figuring out what was wrong with my dishwasher, and fixing it in short order. I appreciate that he clearly explained what he’d found and what he planned to do. He also made sure that my other appliances (of varying ages) were properly maintained. Great same -day service.

    5

    John came to fix our ovens and took his time to go through diagnostics and explain the process. He was a thorough professional.

    5

    Alex was great! Very quick and detailed. Did an excellent job and communicated very clearly with steps to follow to prevent further issues with my washer. 10/10 recommend.

    5

    Pleasant and thorough. Diagnosed issue as control board. He gave us a reasonable answer for repair.

    Pleasant experience and would recommend.

    5

    Great service and value, worth it!
    Yes, you can self repair and watch endless videos and buy all kinds of parts until the jackpot hits but the level of frustration and trips to laundromat while you wait for the next part will exceed the perceived savings. We tried one part and decided to call for help. Aslan came same day and fixed it on the same day. The tech, Andrii, was courteous, professional and knowledgeable. Within minutes he identified the problem and repaired. The cost was not half the cost of appliance as we’ve experienced in the past. We highly recommend the service.

    5

    Amazing service, 10/10 recommend this company. Fast, friendly, reliable, and a reasonable price. I hope I don’t need it, but if/when I do, I’m calling them.

    5

    I’m very impressed with Aslan appliance repair company. They scheduled me quickly, diagnosed the issue within minutes, and had the parts ready to fix my refrigerator the same day. The technician was polite and explained everything clearly. I will definitely use them again!!!

    5

    Our Thermador cooktop suddenly wouldn’t ignite on two burners. The technician cleaned the igniters, replaced one of them, and tested everything before leaving. Quick, clean, and reasonably priced.

    5

    Oleg Ts was really nice and very professional. He answered all the questions I had with the problems of my washer and did the repair quickly and neatly.

    5

    We always use Aslan for our dryer repairs. They are reliable and do same day repairs. Dimas was here today and he was very professional and effecient. Dryer is working like a charm now.

    5

    Oleg Ts repaired our refrigerator in a timely fashion. He was on time and friendly. Price was as expected.

    5

    My washer suddenly stopped working over the weekend and got in touch with Aslan hoping someone would be available soon. I got a response promptly and confirmed availability for today (next day). Dimas came to take a look at my washer during the timeframe I booked. I was concerned it would take a long time or be a multiple day job to fix but he was able to fix it quickly. Dimas was very polite and friendly. He told us exactly what the problem was and made sure we didn’t have any questions or concerns when the job was done.

    5

    Oleg T’s replaced parts on our oven. He was very nice & informative, Great tech, Great Prices, Great company! Highly recommend Oleg & Aslan Appliance Repair

    5

    Had an issue with my Bosch dishwasher not cleaning properly. They came out, cleaned the filters, recalibrated it, and even gave me a few maintenance tips to prevent it from happening again. Excellent service — I’d definitely use them again.

    5

    Our GE oven wouldn’t stay on. It kept shutting off mid-bake. The tech checked all the wiring and replaced a faulty safety switch. He was polite, neat, and didn’t leave any mess behind. Definitely using them again.

    5

    Very impressed with the repair service to my oven. I called and they were able to send someone the same day. Andrei G. was our repair technician. He was right on time, very courteous, very professional and very knowledgeable. He actually tought me something I didn't know about my stove.
    If I need an appliance repair again I will definitely be calling Aslan!

    5

    My dryer stopped working on Sunday afternoon and by Monday afternoon, it was fixed, thanks to Aslan! I called first thing that morning and they had a wonderful tech by the name of Habib out to help me that afternoon. Habib was so respectful of the area he was working in and of me. He is so knowledgeable!! The next time I have any issues with any appliances, they will be my first call! Habib- thank you for your professionalism!!! Five stars to the company and Habib!!!

    5

    I had a dryer crisis and called Aslan Appliance Repair. It was already middle of the afternoon and a technician was at my house before the end of the business day. The Technician was professional, courteous and efficient. I’m grateful I called and if I ever have another appliance issue, Aslan Appliance Repair will be my first call. - Thanks Again, The Blondins

    5

    Dimas did a great job fixing the dryer. Working for now. Hopefully we get a long life out of it.