Thermal Heating, Air Conditioning And Refrigeration

This company delivered a solid performance, providing fair value for money, quick communication, and a clear commitment to putting customers first.

I recently had a frustrating experience with Neal, who installed my central heat and air system a month ago. The installation turned out subpar, causing issues that he's now refusing to address. He won't honor his contract by sending someone to fix the leak or providing a formal invoice for work done. To make matters worse, he's ignored my wife's calls and texts, leaving her feeling neglected. We were even going to post our honest review if he didn't resolve the issues - it's unsettling that two other positive reviews appeared at almost the same time. It's unacceptable that he's left his customer in this situation while I'm away serving my country.

I was lucky to have this company come through on short notice after my furnace started acting up. They had the replacement part I needed, at a fair price, so I could fix it myself. What really impressed me, though, was that when further issues arose, they sent someone out right away and found another problematic part - which they replaced instantly. Their service is top-notch, quick, and very friendly. They stand by their work and back up their claims - don't hesitate to use them if you need emergency help with your heating system.