All reviews for Van Drunen Heating & Air Conditioning

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    5

    We bought a furnace and AC unit from Van Druen five years ago. Had issues when I woke up one morning, but called their office and they sent someone over right away to fix it. The repair was done well and fit within our maintenance schedule.

    5

    I've had a fantastic experience with this family-owned business. They're extremely knowledgeable, friendly, and patient, making them a pleasure to deal with. Their expertise in furnaces and air conditioning is top-notch, and their yearly maintenance checks have significantly extended the lifespan of my system. With over 25 years of service, I can confidently say they're the best choice for any HVAC needs. They offer great value without sacrificing quality, and I won't hesitate to recommend them to anyone seeking reliable professionals who truly care about their customers' satisfaction.

    5

    I'm pleased to share my positive experience with Van Drunen Heating and Air Conditioning. Every year, I schedule a Furnace Tune-Up appointment, specifically requesting Alex if he's available. As a family-owned business, they consistently deliver high-quality services that meet professional and ethical standards.

    Alex and the other technicians who've worked with him have always demonstrated exceptional customer service - courteous, efficient, proficient, and trustworthy. These qualities are crucial to me. I'm confident in their abilities and plan to continue relying on them for my heating and air conditioning needs.

    5

    A complete furnace tune-up and AC replacement were performed at my sister's new home, which was undergoing a full renovation from Wisconsin. The team was exceptional - extremely friendly and attentive, making me feel like they'd known me for years. Their focus on personal service is impressive. The warranty offered on products and work is excellent. I'm confident in recommending this family-owned business; you can't go wrong with their level of quality and care.

    5

    I called Van Drunen in November '24 on a freezing cold day after Nicor Gas left us without heat. When Keith Van Drunen found out we were in the dark, he promised to be there in 15 minutes - and delivered within that exact timeframe. His compassion, professionalism, and expertise got us a new boiler installed just in time for Thanksgiving. The technician who did the install checked back twice to ensure everything was working properly. I'm grateful for the referral that led me to Van Drunen; Keith is genuinely exceptional. In today's fast-paced world, finding reliable help can be tough. Needless to say, I won't hesitate to use their services again if needed - and I'll definitely recommend them to anyone in need of top-notch heating work.

    5

    My furnace gave up the ghost and Van Drunen was on it the same night. They installed a new one the next morning with some space heaters to keep us cozy while they worked. It's clear this family-owned business does things right - no hassle, no fuss. Great service from Eric and his crew.

    5

    I recently had an air conditioner installed by Van Drunen and was thoroughly impressed with the deal they offered. After comparing prices and services from multiple providers, I chose them for their affordable price and expertise. They stood out from the competition.

    In retrospect, my decision to choose Van Drunen was spot on. What sets them apart is that they don't just sell you a product - they're available, fair, and honest in their dealings.

    5

    We've been relying on VanDrunen for furnace and AC work for years, thanks to Keith's expertise. He showed up professional and knowledgeable about his craft. During a recent sale of my parents' home, he handled issues with the village inspector while keeping us informed. His recommendations for other contractors were spot on – they're just as reliable and honest. I endorse Van Drunen without hesitation; they truly know their stuff, get the job done quickly, and care about customers.

    5

    Van Drunen is top-notch. Extremely reliable, gets the job done quickly, and does it right. Knowledgeable, efficient, and straightforward - no surprises or hidden costs. Friendly, respectful, and professional throughout. A true credit to the industry.

    5

    I recently had a hassle-free experience with Van Drunen Heating after years of trusting them for routine maintenance. When my 20-year-old furnace and water heater finally gave out, I was reassured that they'd be there to assist me. The entire process felt reliable and stress-free, thanks to their long-standing reputation. The team's professionalism and friendly demeanor made the entire experience a positive one.

    5

    Fast and efficient service with a great final result.

    5

    The service was efficient and well-executed, with tidy results.

    5

    The technicians showed up on time and got straight to work, delivering high-quality service that included adjusting the air conditioning unit's base and recording the humidifier pad number.

    5

    I'd previously worked with Van Druen for a furnace/central air unit install years ago, when they provided top-notch service. Given that experience, I didn't think twice about calling them again when my mom's furnace started malfunctioning. They were prompt, arriving at our place the same day to assess and estimate repairs. The actual installation was smooth and efficient, with the technician showing respect for my elderly mother - a truly impressive touch.

    5

    Van Drunen gets it right - fair prices and fast service are a winning combo. Their tech was diligent, got my entire system up and running in under 8 hours. A refreshing change from companies that nickel-and-dime you for every little thing.

    5

    Mike exceeded our expectations. Our experience with Four Seasons had been a letdown over the past decade, but thanks to a friend's recommendation, we found VanDrunen. Mike provided top-notch service, being friendly, knowledgeable, and honest. He truly stands out from other professionals in his field. We're now loyal customers, and I'm grateful for the excellent work he did for us.

    5

    Needed a brand new AC and furnace in March 2025. Called to schedule an appointment, and Keith arrived promptly the same day. He inspected the system and uncovered issues that other companies missed. Friendly, thorough, and knowledgeable, Keith provided excellent service. If you're in need of a new HVAC installation, don't hesitate – Van Drunen Heating is the way to go.

    5

    This business provides excellent service at a fair price. What sets them apart is the personal touch - they genuinely care about their customers and treat them with respect, not just as clients. This makes them stand out from other companies.

    5

    I had a great experience with everyone I interacted with, from the initial phone call through to the completion of the job. Staff were consistently polite and professional, and response times were quick. Prices were also fair. Overall, my interaction was smooth and hassle-free, which is why I'd recommend this company for anyone seeking HVAC services.

    5

    We've been relying on [Company Name] for years and have always received top-notch seasonal maintenance on our furnaces and air conditioners, along with multiple HVAC projects completed successfully. When our old furnace gave out, they responded promptly, provided a quote, and had a new one installed by the end of the day. We appreciate their flexibility in accommodating our unique needs over the years. Alex is particularly impressive - he takes good care of our home and provides professional service with clear explanations. His dedication to customer satisfaction has earned us loyalty.

    5

    I recently had my old air conditioning system, which was only 3.5 years old, serviced by the technician at Van Drunen. They quickly identified the issue - a faulty coil that had caused it to lose all its refrigerant. The company that installed it (Four Seasons) claimed I voided their warranty because I hadn't had it properly maintained over the years. However, they were demanding an exorbitant price of $2000 for a basic leak check and wanted me to pay for parts and labor if any repairs were needed. In contrast, Van Drunen did the leak check at a tiny fraction of that cost and honored the manufacturer's warranty on the coil. Their service was excellent - I couldn't be happier with the experience.