HVAC reviews in Steger, Illinois
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I've been using Community services for several years and am consistently pleased with the results. They respond promptly to my requests, and their staff is friendly and courteous. Overall, a reliable choice that meets my needs.
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Dr Air installed both my furnace and AC system efficiently. They worked fast, left little to no mess, and got the job done promptly. Now my home is comfortably cool.
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I've relied on Community Heating for over 15 years, scheduling annual checks on my furnace and AC. Their technicians consistently demonstrate impressive knowledge and warm hospitality – a testament to their professionalism.
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I was supposed to get a spring-time service, but they didn't let me know they'd scheduled it without my input. The installer showed up at my house before I even got a chance to see them, since nobody was home. I was rescheduled for another day, but still no show when I waited all night after working the previous shift. Now I'm looking forward to possibly getting cancelled again next week - their scheduling system is a mess and customer communication is virtually non-existent.
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We've been relying on Community Heating and Cooling for over 15 years now, and every year they perform a routine check-up to identify potential issues. Recently, Robbie visited our home to assess our furnace, concluding that it's nearing the end of its lifespan. We decided to upgrade to a new furnace and air conditioning system instead. Emilio is an exceptional technician who ensures all repairs are done thoroughly. His attention to detail is impressive. I wholeheartedly endorse their services, and I've already recommended them to several family members and friends who will be reaching out in the coming weeks.
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They were extremely knowledgeable and professional, going well above expectations for the water heater and valve replacement. Their helper, Jeremy, was highly assistive and a strong endorsement is definitely warranted.
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I've relied on Community for decades, switching between homes in Beecher and Crete. Their professionalism and helpfulness are consistently top-notch. I've never had any issues – everything's gotten it right from the start.
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I'd give this company zero stars if I could. Don't waste your time and let them send someone named Sean into your home for any repairs, especially when it comes to furnaces. This guy is either dishonest or completely inexperienced in his field. He'll tell you whatever issue you have has a cracked heat exchange and try to sell you an unnecessary new furnace on the spot. Then he'll shut down your furnace to make you desperate, forcing you into a pricey replacement. Trust me, don't bother calling anyone else - they're scammers.
UPDATE
It turns out that the furnace Sean convinced me I needed replaced was fine after all, and only required a simple $300 igniter fix. The company's overpriced quote of $4200 was a blatant scam. -
I had two separate issues with my old AC and heating units, both of which were resolved promptly by Community Heating. Technicians were transparent about the problems they found, and prices are very affordable. Their work is top-notch, making me confident in choosing them for the new installation.
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As with any visit from Community Heating & Cooling, the experience was consistently top-notch. When the A/C unit needed attention, the team provided excellent service from start to finish. The technician arrived promptly and explained the work necessary, completing it efficiently while ensuring my unit was functioning properly once more. This level of professionalism has earned me a long-standing relationship with the company - I appreciate their dedication to customer satisfaction, particularly in the South Suburbs area.
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I've been relying on this service for over 15 years and have found it to be consistently reliable. Their pricing is fair and they show up on schedule, which is crucial for me when I need prompt assistance with heating or AC issues - especially during emergencies that affect my whole household.
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As a landlord of over 30 properties, I've relied on Community Heating & Cooling for 20 years. Their professionalism and reliability are unparalleled – Jeremy, Shawn, and their team consistently deliver on their promises. They take ownership of every job, ensuring work is completed with minimal hassle. Booked maintenance visits, warranties, and expert advice are seamless processes with this company. I've never needed to look elsewhere, thanks to their dedication to customer satisfaction. Good people offering honest service – that's what sets them apart in my experience.
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We received top-notch service from Shawn who showed exceptional professionalism, courtesy, and a willingness to explain each step of the AC maintenance process. He went above and beyond by double-checking our thermostat's wiring, which was installed incorrectly and causing issues with the air conditioning. His thorough inspection of the outdoor unit revealed that the previous company had done a subpar job. Shawn rectified the issue and provided an honest assessment of the unit's condition. Based on his work, it's clear that Community Heating &Cooking delivers quality service and is worth every penny - we can confidently trust them to get the job done right.
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Paid a decent amount for a subpar service, with two technicians visiting and still no resolution. Despite setting the thermostat to 78, vents remain cold with little to no airflow, indicating a persistent issue. The experience has left me feeling like I wasted my money, along with the increasing gas bills.
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I've been a customer of Community Heating and Cooling for years, consistently receiving top-notch service. Their technician, Robbie, is particularly impressive - always punctual, courteous, and thorough in his explanations. He also checks in with you the following day to ensure satisfaction. I wholeheartedly endorse this company, as their professionalism and attention to detail have not wavered over time.
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Great service, thanks. Still waiting for the spring 2023 appointment to finish hooking up the new AC and my purifier/humidifier. Didn't get them installed until winter when I also got my heating system done - seemed like a good deal at the time so why not? Just give me a call to schedule it.
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I was referred by a friend after losing my husband, and she gave me the name and number of this guy. He showed up the very next day on his way home from work. He fixed what was wrong with my place, but needed a part that wasn't in his truck. As soon as it arrived, he installed it and got started right away. He also mentioned another issue I had when my air conditioner was installed by a different company - he's fixing that next week too. The service was top-notch, super friendly, and extremely fast. I won't be going anywhere else from now on.
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Our AC went out, but Robbie made it work for us. He checked it out and suggested a replacement unit, which we liked. He was super friendly and walked us through our choices. The whole thing was really smooth. They were super flexible and even delivered the new unit the next day - great service!
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The team did an excellent job. They were extremely professional and courteous throughout the entire process. Replacing two air conditioning systems during winter wasn't ideal, but they handled it well. The post-season follow-up was also impressive, ensuring everything worked as expected. A big thank you for a job well done!
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Great service from this home services company. Shaun and his team showed up promptly after a same-day call and got the job done quickly.
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He showed up quickly, got to my place, and knew exactly what to say. He cut straight to the point about what was wrong and what needed fixing. His service is great - he responds super fast over the phone too. If I ever need help again, I'll definitely call him back - thanks!