HVAC reviews in Stone Park, Illinois

5.0 based on 50 reviews Back to the listing
    5

    I recently needed urgent furnace repair and called Fricold. Their team arrived promptly, consisting of knowledgeable and courteous technicians who worked efficiently to install my new unit.

    Despite the complexity of the job, they tackled multiple issues, including some subfloor work and a gas leak near the stove. They went beyond what was expected, even though I didn't make it easy for them.

    Their professionalism, combined with their willingness to help, left me extremely satisfied. The service exceeded my expectations, making them an ideal choice for anyone seeking reliable home services.

    5

    Pedro Reyes arrived on time and acted like a pro. The water heater installation was smooth, with proper pipe fittings and safety precautions in place. He walked me through the heater's controls. Overall, I'm pleased with his work.

    5

    The technician showed great professionalism and attention to detail, ensuring a satisfactory outcome. Overall, pleased with the service provided.

    5

    We got a quote from Hector at Fricold to take out and move our ducts. He came across as very competent and helpful. His positive comments on the company and leadership were reassuring.

    5

    Hector showed up promptly, was polite and considerate of our space. The job was done swiftly and professionally. He took the time to explain extra work needed and presented a thorough breakdown of costs beforehand. A top-notch service provider with excellent customer care.

    5

    I'm extremely pleased with Fricold's service. The team, led by Javier, Pedro, Hector, and Brian, is top-notch. They're punctual, efficient, and professional. They replaced my old AC and furnace system with a new one in just two days - impressive workmanship. Throughout the process, they kept my home tidy and organized. Javier's communication is prompt and responsive; he was accommodating when I needed to reschedule twice. His flexibility and courtesy are remarkable. Overall, Fricold exceeded my expectations; I'd highly recommend them to anyone seeking reliable HVAC services.

    5

    My mom's furnace wasn't heating her home properly. They sent Hector from Fricold out between 12 and 2, which they gave me. He explained the issue clearly. I've used them before and Hector worked with me like a familiar face - it was him who came last time too. I trust their work and would definitely recommend them to others.

    5

    Hector exceeded expectations - punctual, courteous, and knowledgeable. His professionalism and friendliness were impressive. He took the time to explain each step, addressing all my queries. A standout performance by a great team. Highly recommended without hesitation.

    5

    Hector from Fricold arrived promptly after I called with a concern about my newer furnace sounding louder than expected. He diagnosed the issue quickly and got the replacement part installed rapidly, even without charging for a service call. This excellent warranty service was a huge relief and exceeded my expectations. Highly recommend Fricold's team for their professionalism and efficiency.

    5

    Pedro did a fantastic job. He worked quickly and ensured we knew exactly what he was doing.

    5

    Very satisfied with my initial interaction with Fricold. The technician, Hector, showed impressive expertise and efficiently fixed the heating problem. The cost was reasonable too.

    5

    Hector arrived today for our annual furnace service, completing the job swiftly and professionally. He walked us through each step of the process and ensured we had no questions left unanswered.

    The office staff also deserves praise - they simplified the scheduling process, providing warm and informed assistance. We're impressed with their customer-centric approach.

    We highly endorse Fricold heating and cooling to others, having found them reliable and efficient.

    5

    Hector from Fricold Heating and Cooling did an excellent job for our home services needs. His expertise in HVAC systems is impressive, and he took the time to thoroughly explain the issues with our unit. Hector was transparent about costs and worked efficiently. He arrived on schedule and made the experience seamless. Highly recommend Hecto and Fricold - their service meets high standards.

    5

    We recently moved into our new home and had a great experience with this company. The technician was very knowledgeable and helpful, always ready to answer questions and explain issues thoroughly. He arrived on time, was polite and professional, and charged reasonable prices for his work. Overall, I'd highly recommend them to anyone in the area seeking reliable HVAC services.

    5

    He did an excellent job. The technician was extremely courteous and required minimal input from me. He efficiently completed the task and left everything as promised. Post-service photos showcased impressive before-and-after results.

    5

    Hector Out Tech did a good job. Their tech team showed expertise, the equipment was reliable, and the appointment process was smooth. They checked in regularly to ensure we were available and kept us informed about updates. The service fee seemed fair.

    5

    We hired Fricold to install an AC unit a couple of years back, but it got destroyed when a tornado knocked over our unit last week. Despite this, Fricold was surprisingly fast in sending someone to assess the damage and arrange for repairs. Our technician arrived quickly and did a thorough job. He handled all the paperwork for warranty-covered parts, making the process as smooth as possible.

    5

    I contacted FriCold due to their excellent online reputation. The initial process was hassle-free, and a technician arrived promptly the following morning. Hector explained our humidifier issues clearly and efficiently resolved the problem on the same day. Fast turnaround and excellent customer service earned my trust - I'll definitely be using them again in the future.

    5

    I'm thoroughly satisfied with Fricold's service from start to finish. Their initial inspection and subsequent repairs were top-notch. The custom vents they built for my old house exceeded expectations. The level of attention to detail was impressive, ensuring I was completely happy with the work. Highly recommended for any HVAC needs – I'll definitely be back.

    5

    I've been dealing with issues for years and usually go back to one company, but this time they dropped the ball. I called around, got some decent recommendations from friends, and ended up with Fricold. They delivered - fair prices, quick response, solid communication. Hector was outstanding. The whole experience was a huge improvement over my usual service, and it's nice to know I can trust them.

    5

    I chose Fricold for my AC installation, and it turned out to be a great decision. Hector, the technician who worked on our system, did an excellent job explaining everything clearly and offering his honest opinion. He was friendly, patient, and really helpful. The new equipment, including a new thermostat, was installed by Pedro and Adrian, and they did an outstanding job. I'm thoroughly impressed with their professionalism and expertise - it's clear they know what they're doing. My initial reaction was pure surprise at how well everything worked out.