Plumbing reviews in Thornton, Illinois

Everyone was very professional from answering calls, scheduling and updating appointments, to service provided. Don and Jerome were the technicians and they were personable, efficient, and fast. I will definitely recommend this company and use them for any future repairs that may arise.

Don and his crew are amazing! From scheduling with Lisa, whom was fast and efficient to get us in quick. To the techs that came out who were knowledgeable, kind and professional..the entire experience was A+! Communication has been great with them, and I’ll forever use them!

Marcus did a phenomenal job. Great guy, very knowledgeable and excellent customer service. He’s a 10!!!

After experiencing a leaky shower, Don was able to come and stop the leak in under 10 min. It was an emergency matter and he arrived in less than 30 minutes to fix the issue. I’m forever grateful to have received such persistent and professional service from Charge Construction!

Don did a fantastic job with installing piping for my washing machine. He was punctual, polite, and knowledgeable- he and his crew made sure to not only get the job done in a reasonable time, but efficiently. I will definitely be using his services in the future. HIGHLY recommended- if you needed a sign to book, this is it.👍🏾

This past Saturday, had a problem with the sewer at home, called Charge Plumbing and set up an appointment within minutes received a call from Donald letting me know that he was sending Terrence Diaz within a hour.
Well Terrence contact me in less than the time frame given letting me know that he was on his way which is part of why a give Charge Plumbing a 5 start, not counting that I'm really satisfied with the job that Terrence did and the reasonable price for it 👍🏿👍🏿
Thanks for everything.

Marcus was extremely professional and did an outstanding job in repairing a leaking waterline in the house. He was very courteous and took time to explain everything he was doing. He approached the job as if he was working on his own house. I would use his services again without a doubt!

I called because when I flushed the toilets or showered, it essentially rained in my basement. The person who answered the phone got someone out immediately (on the 4th of July)! Don came in, diagnosed the issues, rodded the line, and then handed it over to another plumber. Anthony and Will came in and changed out the cast iron pipes that were rusted and degraded (original to the house). Changed to PVC. Next, I'll have a drywall person come to complete the job. It has been a seamless process and the communication has been top notch.

For the entire time (so far just 3 days), I have been kept in the loop, no hidden costs, and they clean up before they leave. Nice young men who are personable and respectful of the customer's time, property, and money. They are so knowledgeable. I have tried several plumbers and now I've finally found the right ones. I highly recommend them.

My experience was amazing. They came out to fix my bathroom tub, the job was well done. I would recommend this company to family and friends.

Charge Construction stands out for their exceptional service, clear communication, and prompt delivery. As a minority-owned company, they take pride in their outstanding customer service. If you're looking for clean, efficient, and top-notch service, look no further. Contact Charge Construction – you won't be disappointed.

I had an aging toilet that was way too low for myself and my family member. We needed to upgrade our toilet and two faucets. I already paid and had the toilet and faucets, but did not have the time to swap them out. I call Charge Construction and they booked me an appointment almost immediately. Both technicians were onsite at exactly the booked appointment time. Anthony was very professional and took care of me every step of the process. I now have two upgraded bathrooms and very nice and functional sinks. Thank you very much for the assistance with my project and I’ll be sure to use Charge on my next upgrades as I will be slowly improving the house.

I chose Charge Construction LLC after reading the reviews on this site from previous customers.
I'm very satisfied with my decision to choose this company and will recommend them to family and friends.
Marcus was the technician assigned to my project and he was a pleasure to work with.
He was knowledgeable, efficient and courteous.

Excellent customer service. Great work. I hv found a new reliable and trust worthy plumber !!!
Thank You Don!!!💯💪🏾😊

Charge Construction & Plumbing was awesome. I had a pipe to burst on Martin Luther King National Holiday with windchill below 25 degrees. I googled this company and they were so professional, courteous and definitely right on time. They arrived within 2 hours and corrected the problem. The service technician ( Anthony C.) that came was so polite and courteous and definitely knowledgeable of his craft. He also showed me and explained to me what the issue was that caused the problem. I highly recommend this Company.

I asked a friend for a plumber referral and he recommended Jerome with Charge Plumbing. Jerome was efficient, timely and neat. His prices were reasonable and I couldn’t be more delighted. I have found my go-to plumber. My strainer bowls were rusted and surprisingly, I had a minor leak occurring. Jerome cut and replaced some of the existing PVC as well as replacing the strainer bowl. He did an awesome job!

Charge plumbing is definitely a five star plus company. I needed to have a spot repair on my outside main water line.When I first met Donald I didn't believe that he could own anything he was such a young person, but after my third degree which I'm quite sure he would agree it was, I could see him in the position that he was in he was a positive , knowledgeable and outstanding individual. Their prices were very reasonable they did everything they claim they were going to do and it was in a timely manner. I was very very pleased with the job that they did, I would highly recommend them for any plumbing work. Don't let their appearance fool you they may be young but they're very knowledgeable. The customer service that you receive from Lisa is well above any standards of customer service that I received from anywhere she's very friendly and knowledgeable and would definitely go out of her way to make things comfortable for you. Again they are a five plus company, I highly recommend them for your job thank you Charge Plumbing for everything. Cherry Jones

My kitchen sink was clogged and I contacted this company for service. From the time of initial contact until the end of service, I was treated with professionalism. Marcus was the tech that came to my house and he was so nice. He answered all my questions and showed me what was going on. It took less than a hour to complete and I really appreciate him for helping me. I will definitely contact this company again if I need further assistance.

Marcus saved my life!!
No idea how I was going to afford this water heater after my home warranty denied it for a bogus reason so I made 5 appts, ended up ultimately canceling four of them and keeping Charge Construction & Plumbing because honestly they were the cheapest to come out at only $45 but when I say I was a nervous wreck as to what he was going to find ... he not only made everything better but made everything better at an affordable price for me. Thank you! We are new to the South suburbs and now we don't need to worry if we ever need you again. Thank you thank you thank you!!!
PS ~ Marcus is fiiiine
Thank you so much Charge Construction & Plumbing!!!

Charge Plumbing came through even though I called them late in the day. I’m very grateful Lisa was able to fit me into their schedule. Marcus did a great job clearing lots of tree roots from sewer line to clear the backup. I’ll definitely keep Charge Plumbing in mind next time I need any plumbing work done. Thank you!!

Good Day! I am very pleased with the service I received today from Charge Plumbing. Marcus was professional and polite. He explained what was causing my leaking shower and what was needed to fix it. Marcus explained so I could understand and he was very patient when I asked questions.
Thanks a bunch!

If you’re looking for a great plumbing company with excellent customer service and timely appointments, then you found the right place with Charge Plumbing. Don and Jerome were very attentive to our business needs and patient with our questions. We will be using Charge Plumbing again if anything comes up in the future!