HVAC reviews in Trenton, Illinois

Great service cost was what they quoted

Jerry is awesome.Always goes above and beyond.

They have always done a great job for me.

They were awesome and very helpful! Yes will use them again!

These guys are amazing. No one does it better, or faster. Thank you Brefield, and Jason is the man!!!

When our hot water heater stopped working, they went out of their way to get us up and running right away.
Very nice people to deal with.

I had my water main break from the city to my house. They were quick to work with me and did a fantastic job getting the pipe replaced quickly and water flow back to my house at a reasonable price . I'm definitely going back to them for my future plumbing needs.

My ratings are based off of first time caller's customer service.

Originally I talked to an office lady (Kayla) that didn't seem to care for first time callers who had an LP Tank owned by them.

I got very little information and didn't really want to ask all of the questions I wanted to, so I called back and asked a few questions. Luckily she transferred me to "Jerry" who could answer my questions.

Turns out Jerry is the President, and he deserves the title. Wonderful man to talk to, and very caring for customers. He was hesitant to even deliver LP to me until I sat down with him and went over every detail about it.

I'll update once I get the LP delivered.

I've been using this company for 5 years. every time I've needed propane I was made to wait at least a day before they could come out. the last time I got 250 gal of gas in my 500gal tank my percent went from 25 to 70. and now that I ran my tank dry they force me to pay 100 dollars to spray 5 cents worth of soapy water on my pipes. I have a background in HVAC. I have installed miles of gas pipe in residential and commercial properties. adding insult to injury. I also found out they are not part of the BBB, big red flag. This will most likely be the last time Brefield is welcomed at my property.
UPDATE: Mr. Brefield canceled my order due to this negative review leaving me with no way to heat my house. this is a terrible company with no moral fiber what so ever. AVOID AT ALL COSTS!!! They pride profit over people and service.

UPDATE: Since posting my original review below, Brefeld has replaced a broken water service line at my home, and replaced my water heater. All 3 experiences have been great!

I was very impressed with Brefeld! I really appreciate that Jerry doesn't try to sell you stuff that you don't need. His crew replaced an old Heat Pump with a conventional Furnace and AC unit for me at a very reasonable price. His guys did good work, and Jerry even called me the next morning to see if his guys did a good job for me. Everything is back to working as it should. Thanks Jerry!

Great experience! Office returned call quickly and was able to send someone out to check that day. They were able to install a new furnace/AC before the temperatures dipped. Very thankful for them making sure our family stayed warm. Very professional and knowledgeable. Thank you!

My heat went out in the night. I called them and Jason came over an hour later. He. Diagnosed the problem, went and got the replacement part and got my furnace back in running order. He also fixed a Plumbing problem I asked about. I am more than grateful for their quick response and professionalism. Call them, you won’t be sorry!

They also have a storage facility.

Employees very knowledgeable and informative about what's happening.

Great local company and awesome people; highly recommend!

Great place to do business. Good people and dependable service. Hard to beat a family owned business who cares about the service they provide.

Service guy was very polite and explained everything perfectly. Was meticulous in checking my system. Recommend

Great Experience at this Family Owned & Operated AC/Furnace Specialist in Trenton, IL ... Randy & his Team are World-Class!

Baer Heating and Cooling did a great job with our installation of a new and replacement system. Very professional work.

Better prices and better equipment. The whole teamKyle friendly and there expertise was immediately evident. Thank you Kyle for the professional installation. Above and beyond.
I will recommend theese folks to snyone. Wes

How dare they leave me completely satisfied. JK I can't say enough about these guys. They answered any of my questions even if it didn't pertain to the job . Installed new ducting and system. Took like a little over a week and at the end it kind of sucked because after seeing them that long they started to seem like family . You can't go wrong going with them. They will steer you strait and won't give you BS answers or quick fixes.