All reviews for Service Express Heating and Air Conditioning

We were left high and dry by our previous HVAC company when their air handler broke during a heatwave - they didn't do SpacePak systems and sent us elsewhere. Luckily, Service Express stepped in and got us an appointment within two days.

Hans showed up on time as promised, and the communication from Service Express was top-notch about when to expect him. Hans knew his stuff about our system, was able to diagnose the issue, and fixed it using parts he had on hand. He answered all our questions, was friendly and helpful throughout the process.

Our tech, Brian, was top-notch - extremely professional and welcoming. He nailed the service, doing it flawlessly. He'd been by before for other tasks, so we knew what to expect. The work is now done perfectly, with no issues. I'd highly recommend Service Express.

Rudi did our air conditioning service for the upcoming season. He showed up on time, checked both systems, cleaned the outdoor compressors, replaced the filters, and covered his shoes - a small but appreciated touch. Service Express Heating and Air Conditioning consistently delivers quality work; we highly recommend them without hesitation.

Rudi was our technician and did a fantastic job - showed us all possible solutions before settling on one.

The service provided is excellent. Communication was clear and effective. Pricing is competitive. Cedric did a great job of explaining things, making it easy to understand the process. Two thumbs up for another successful interaction.

I recently got quotes for replacing my humidifier from two different companies. Service Express came in at $900, which seemed reasonable since they only needed to swap out the unit and didn't have to do any additional electrical work. What impressed me was that they also discovered what was causing my AC and humidifier to flood and installed automatic cutoffs - a feature none of the other companies mentioned.

The two technicians, Rudy and Kenny, were polite and professional, making the experience very positive.

Cedric, now a sales representative, along with Andy and Rod, who handled the installation, all delivered excellent service. Cedric informed us our old coil was still under warranty, so we'd receive new parts for free. The work was thorough, taking two days to complete, and ensured the system functioned correctly. Overall, we're very pleased with the experience.

Kenny was top-notch, providing a thorough explanation of the work required to fix my minisplit. Similarly impressive was Hans, the last Service Express employee I interacted with, who demonstrated exceptional skills and courtesy. As expected, Service Express has consistently delivered high-quality service.

I've had nothing but top-notch service from Service Express Heating and Air Conditioning. They hit all the right notes when I called - a prompt return call and an on-site visit the next day. Their assessment of my air conditioning system was spot-on, and they provided actionable advice for me and my spouse to make a swift decision. Plus, their financing options are a major plus! They'll also be helping us tackle our high-efficiency boiler woes, which have been a real headache. I'm thrilled to have them on board with their maintenance program - it's a huge weight off our shoulders, knowing we're covered for the future. With this team on my side, I feel confident that all will be well. Thanks again to Bob Mariani and the entire Service Express crew!

Kenny was extremely courteous and expert. He flawlessly diagnosed and repaired my AC unit. Extremely satisfied with his work, which exceeded expectations.

Alex stands head and shoulders above other contractors I've dealt with. After a lengthy search for someone who could tackle our Triangle Tube wall-mounted boiler system in Northwest Indiana, Alex was the only choice. He took it upon himself to travel beyond his usual radius to help us out, demonstrating a level of commitment that's hard to find. From the moment he arrived, it was clear he knew what he was doing - he quickly identified the problems, cleaned and maintained the system, made necessary repairs, and had everything up and running again.

Rudi delivered excellent results. His expertise shone through as he tackled the maintenance work with precision, completing it swiftly and thoroughly. All my queries were addressed, leaving me confident that my 15-year-old system is now running smoothly.

Rudi delivered excellent work, highly recommend him and his fast service.

I'm thrilled with my new heating system - the techs were extremely knowledgeable and helpful, giving me peace of mind at last.

We've had an old house since 2020, a 1897 home that's been a bit of a challenge due to its unique layout. With radiator heat and tight floor-to-ceiling spaces filled with joists, it was the perfect candidate for a tube AC system. After some research, I opted for Service Express over SpacePak, as they're one of the only authorized Unico installers in our area. Their expertise is invaluable when dealing with these specialized systems.

I worked with Bob, who demonstrated attention to detail during the sizing and design process. The installation crew was also knowledgeable and efficient. However, they did encounter some issues finding suitable pathways in an old house with multiple additions - a common problem. Despite this, they managed to get the system installed in all rooms while minimizing penetrations and obtaining our approval for routing and supply outlet locations.

Overall, we're extremely satisfied with the result. We're looking forward to enjoying better comfort next summer and lower electric bills. The new tube AC system has been a game-changer for us, providing a more efficient and effective way to cool our home.

This technician quickly diagnosed the issue with our furnace, which wasn't working properly - it would cycle on and off without any flame. He fixed the problem by replacing the thermostat.

Rudi was spot on - professional, clear explanations, and genuine advice. Needed an old unit quote, he set it up with ease. If you need HVAC work, Rudi's your guy. Would definitely use Service Express again.

Ryan quickly identified our issue and got us up and running swiftly. He was courteous, respectful, and friendly throughout.

I also want to praise Emily from the service department. When I was stressed about a two-day wait, she offered a same-day solution that put my mind at ease. I was extremely grateful for her professionalism.

We've consistently been satisfied with the level of service provided by Service Express.

Brian embodies Service Express's expertise - he consistently identifies potential issues long before they escalate into full-blown problems.

They removed the radiator that was hidden beneath the sink, doing a good job with quick service and tidy work - thanks for a hassle-free experience.

Had issues with heating arrived promptly. Found the faulty component. The replacement part wasn't an upgrade - it was just a new one, still out of warranty. Just paid for the service call.