All reviews for Service Express Heating and Air Conditioning

Ryan's professionalism shone through, catching issues that had slipped past previous visits. His clear explanations helped me understand the root causes behind the system failure. Extremely knowledgeable and patient, Ryan provided top-notch service – I'd highly recommend him to anyone in need of home services.

Great experience with this service provider. They showed up on schedule. Conducted an annual boiler inspection, which was handled by professionals who were friendly and polite. I've been using them for years for both AC and boiler checks, and everything has been running smoothly.

Kenny did an outstanding job. He got the work done swiftly and broke down complex issues into straightforward language, making it easy for me to grasp despite my limited technical understanding of HVAC systems.

Knowledgeable and trustworthy, the service provider offered honest suggestions on areas of improvement and cost-saving measures. His promptness and flexibility with scheduling were greatly appreciated, making the experience hassle-free.

Kenny was highly competent and reliable, exceeding expectations with his dedication to delivering excellent service.

Cedric helped us resolve a frustrating issue with our thermostat and AC unit - it was tough to pinpoint the problem. He demonstrated excellent expertise and a thorough approach to troubleshooting. His clear communication kept me informed throughout the process, providing regular updates on progress and next steps, which ultimately led to identifying the root cause.

Rudi efficiently got the job done, leaving everything spotless. The repair of the filter holder took just a few minutes. I'm pleased with his work and would appreciate having him return for maintenance on my HVAC system.

Ryan came to fix our broken furnace right away, after it stopped working suddenly. He arrived promptly, was friendly and efficient, and got the issue sorted quickly.

This company delivers reliable service with a high level of professionalism, courtesy, and transparency - they've met all our heating needs satisfactorily.

Installed tankless water heater in February 2025 - decent service initially. Had to call them back twice due to issues, but the technician's persistence ensured a resolution both times, particularly with one person named Brian.

Excellent experience from initial booking to follow-up. Office staff were courteous, efficient, and well-informed. The technician arrived promptly, demonstrating a high level of expertise and a pleasant demeanor. Impeccable service is rare these days, but this company consistently gets it right. What's more, my air conditioner has been restored to working order – a welcome relief!

This company stepped up when I needed them most - literally. With my furnace on the fritz, temperatures plummeting outside, they sprang into action. Kenny gave me a clear explanation of the issue and a plan to fix it. The next day, Andy executed the repair with ease, while Sherry ensured everything was scheduled properly.

Had two different HVAC companies give me conflicting diagnoses, one claiming my furnace had a broken heat exchanger while the other found nothing wrong. Great company took care of everything for a reasonable price and set the record straight - another company's misinformation wasn't true.

First-time user of this business for a standard heating check-up and scheduling was straightforward. Ryan came across as highly skilled and courteous, making the experience hassle-free. I'd definitely choose them again for any future services needed.

Rudi performed a thorough inspection of my furnaces and water heater before winter arrived, providing clear updates and transparent pricing. He was courteous, efficient, and didn't try to sell me anything I didn't need. A pleasant experience from start to finish.

Hans is extremely courteous and consistently delivers top-notch service when working on our AC and furnace. He leaves the job site spotless, a significant improvement over previous contractors who left messes behind. His professionalism stands out, making him a standout in our experience with other workers.

The team, led by Bob, delivered exceptional service for the Uno System installation in my complex, older building. Clear communication and meticulous attention to detail ensured the job was done right without leaving a mess. They truly exceeded expectations.

The technician was very professional, arriving on time and confirming the appointment. He clearly explained his work, demonstrated each step, and was courteous throughout. This individual is a valuable addition to your staff.

Five stars! Needed urgent HVAC help on a Friday night and got instant attention - Aleks was there within the hour. Friendly, reliable service that sorted out the problem quickly. Prevented us from catching a morning flight and ensured we made it home for the holidays. Great job!

Brian did a great job fixing my steam radiator issue. He identified the problem and got it done fast. On top of that service, he gave me some suggestions for upgrading the air vents in my home, which I'll consider if needed down the line. Overall, a fantastic experience.

We had issues with our boiler's heat - it was making a loud grinding noise. Our usual HVAC company wasn't available, and the only option was a single boiler technician from Service Express. Finding reliable technicians is tough. We'd used them for radiator repairs before, so we gave them a shot. Within a few hours, they sent someone named Brian to our place. He quickly identified the problem and got our boiler in working order just in time for the arctic weather that's coming up this weekend. The service was great - we were so impressed that we signed up for their annual maintenance, which was reasonable. This family-owned business in Villa Park really knows its stuff!