Water Damage Restoration reviews in Brownsburg, Indiana

I am a local builder and had a bad water leak the week of closing. I called Servpro and within an hour they were on site starting the cleanup process. I recommend them 100%

Latisha was excellent to work with. Called every time before they arrived to schedule time, and she explained everything they did and how the process would work.

Our experience was amazing! Latisha and Luke were amazing through our entire process! Super helpful, super informative, and always communicated! Thank you!!!

Letitia and Luke were great to work with. We had lots of questions and they were very knowledgeable and attentive! Thank you, Letitia.

What a scam. Had them come out to give me an estimate during business hours to dry out my basement after my sump pump quit. They wanted $12,000 just to dry it out. Then I find out they want $150 just for the estimate! No one mentioned that until I was getting the estimate. Shop around and ask if there are any charges before they set foot in your house. They are still sending me bills for "services" what services? They didnt do anything and I never agreed to pay for anything.

Nice folks and good work. As always in a project like this, there were hiccups along the way. But Doug Tinsley did a fantastic job managing the rebuild and making sure things kept moving and obstacles were resolved. Thanks!

SERVPRO came to our home for 5 days in a row. We had the pleasure of working with two different teams, and both were extremely helpful and knowledgeable. We are hoping that we never have another leak or disaster to go through, but if we do, it will be this SERVPRO we call again.

The Servpro team did an outstanding job of cleaning up my home after suffering water and mold damage. Their people are prompt, professional and experts at what they do. I would recommend them to anybody and certainly use them again if the need arises.

Jennifer, Pedro and Harlan team were phenomenon. The team were always on time and were super helpful with the repair. I’m very satisfied with the service and would totally recommend Servpro!

Latisha and Luke with SERVPRO were amazing! They made the water damage process so easily and bearable. I don't know what we would have done without them! Thank You!

My Team of Latisha and Luke were so helpful, through our restoration process
But must of all they represent your Company's Mission, Vision, and Values.
Everyday they came with a smile and always let us know what work was being preformed and expected ETA of any arrival or process
They are an asset to your organization .

Crew cleaned my air ducks in home. Very hard working professional curtious put up with working around my dogs without an issue. Would have these two back anytime. Jennifer and Pedro are a big asset to your company.

Pedro and Jennifer came to our home to remediate water damage/mold in our kitchen. They were very friendly and professional. We are very satisfied with the work they provided and would use Servpro in the future

They were so helpful during this time. They answered all my questions and gave me so much information. They always called beforehand and they got the job done quickly. They updated me before they did anything and overall I am extremely happy with how fast and professional they were!

We had an upstairs toilet break in the middle of the night. The team that came out to take care of our situation did a fabulous job. They were respectful, kept me in the loop, and worked quickly!
Thanks, Josh, Jay, Becky, Latisha, Jennifer, Pam, and Pedro!

I can't say enough good things about ServPro! I had never experienced water damage before but Doug Tinsley and his team kept me informed, were professional, timely and very experienced in their work. I now have back my kitchen and my flooring is absolutely stunning! I would definitely recommend this company to anyone that need restoration done. They are absolutely the best!

They arrived as quick as possible. I'm sure they came from another job. Becky and Jay and another gal, I'm sorry I don't remember her name (she only came the first day). They were so good to explain to me and help me to understand the importance of what they had to do. Both Becky and Jay came back daily and checked on their equipment (big blowers & dehumidifiers). Sprayed my house so I won't get mold. Explained when the kitchen cabinets were going to be torn out. I had no idea, all of this was going to happen and they were so good to explain and help me step by step through this process. I would highly recommend them. I'm thankful that my insurance called them, obviously they had faith in them as well. I appreciated all they did and I want you to know that both Jay and Becky, were so polite and respectful to me during a difficult time when I was still trying to comprehend that my house had just flooded. Thank you for sending not only great workers, but nice employees that share with the customer what they are going to have to do. That's very valuable, and nice, good people are hart to find. They were very hard workers and I observed them working super well as a team. Kudo's to Jay and Becky! They deserve this praise! Great Job!!

We call Servpro to inspect some problems we were having under our kitchen sink. Upon a very thorough inspection with Jennifer, Pedro, and Harlan we were given a few different options about how to correct our problems. This team went above and beyond. Helping us correct our home problems. Their thorough inspection helps prevent future problems from arising in our home.. I’m very grateful for their time. The team was very professional and helpful.
10 out of 10 would recommend!

SerPro is amazing! They did a great job, they are very professional, very informative and clean. They educated me along the way during their process and made sure every box was checked, no cutting corners. I would recommend them to anyone!

I had excellent service from the beginning. Starting with the owner Steve Dussault, who helped me with the process and kept me on track. Brett Miles always tried to make a schedule that would work for both of us. The BEST of all was the team of Jennifer Aboytes and Pedro Aboytes. They were the ones who did most of the work to get us back together after the flood. Personally, I think it ended up being even better! All of these people were very kind and patient with us.

Latisha and Luke were great to work with. They were knowledgeable on the process and assured me things would work out. They did their best with drying everything and pulling things that needed to be pulled. I enjoyed working with them through such a stressful experience, they definitely made things less stressful. These tech come in your home daily and you create friendships! Thank you for your hard work and dedication to getting our home back to normal