Appliance Repair reviews in Camby, Indiana

Do not use they came out said I needed a fan replaced came back put new part in then my refrigerator started freezing everything came back out and came up with another part thinks I needed but I didn’t feel confident that he knew what he was talking about or that it would fix it. Lost a lot of my food because of it.

Came to my house on time diagnosed my dryer had the parts and fixed it.I thought it was a fair price

We had used them before and they were great but have now gotten like previous reviews are saying. They take your money and do not fix the appliance., we took off work at least 3 times with no shows and out hundreds of dollars lost., so sad they think you can treat people like this and survive in business..

Came out to repair ice maker spent 300 to fix it still didn't work, they came out replaced it again still didn't work and after that they would not return my calls a month went by nothing...don't count on them to fix your appliances or stand behind their work

We had the good fortune of choosing Howies for our appliance repair. Howie was friendly, efficient and professional. He is our go to appliance repair professional now.

Very friendly and professional. Explained the issue with my dishwasher in detail as he worked and was able to finish repairs the same day after he received the part needed.

First off this guy charged my great grandpa 5,000$ for a service call, he just looked and said gee I don’t know call a different repairman. I said if you can’t fix it and you charged 5,000$ I’m sueing you he said okay idc, case is on going.

Fast and friendly service! They have repaired my oven and dryer. They also installed my new dishwasher and replaced my garbage disposal over the past few years. Highly recommended.

Great Company!!! Made appointment on Friday, showed up on time Monday at 8 AM. Very Professional and Courteous!!! Diagnosed problem and fixed quickly. Very knowledgeable and great advice. Most highly recommend!!! Honesty and Integrity!!!

Very unreliable company whom I contacted for my dishwasher to be repaired. The guys came out and charged me to look at it and then they were supposed to order a part for it and after weeks of waiting I tried calling several times to get an update and they won't even answer their phone.

The customer service with this company is non-existent. We enlisted their help with two jobs during the same period and both were impacted by some level of employee incompetence. I'm told there was a time when they were considered reliable, but they've since been bought out and that is no longer the case.

One repair was actually completed, but the home office left the repair man out to dry because they couldn't clearly explain to him how to use the payment processing portal, so he was on site 3 times as long as needed.

For the second repair, after saying it would be completed within a week, they've strung us along for a month (ongoing) with minimal communication and excuses, they supposedly managed to order the wrong parts and cannot be bothered to answer the phone to even give us a time-line, so now we're forced to hire someone else and start the process all over.

I'm fairly even-tempered with this kind of thing and understand that things happen outside one's control, but the communication has been nothing short of atrocious. This has been an awful experience. Steer clear of this company, there are better options out there.

We tried working with this business and the results were poor. Communication was poor and it was excuse after excuse. I did some research and previous customers had similar experiences. My family of 5 has gone without a washer for a month waiting on the business to fix it. Please share this post with all of your friends!

Howie was very quick to respond, professional, knowledgeable, and reasonable. I highly recommend him.

Received a recommendation to use this company to diagnose my dishwasher as it would not latch. They sent a repair guy out on a Friday who said he did not work on dishwashers but was more of a washer/dryer repairman. First strike.

I had already taken the dishwasher apart and replaced the latch and tested the wire harness in my attempts to fix it myself. After explaining that, the guy said I had saved him the trouble and I ought to get a job there (ha!). He said that it was likely a solenoid or something wrong with the control board and that the owner would need to verify the part get back to me with the final diagnosis "next week". I even had to correct him when he wrote down the wrong model number! He did not do anything to the machine and charged me the $95 diagnosis fee. After not hearing back all week, I finally called them on the next Thursday to ask about the diagnosis so I could get the dishwasher fixed. The lady answering the phone gave me some excuse and said she would get back to me. Fast forward to the next Tuesday, I called again and said I think you owe me the name of the part at least for charging me. Another excuse - "oh our parts person has been out of town so I will check with her and get back to you." They never did.

I disputed the charge hoping my cc company could protect me. But no, the company found the time to return their call and must have told them they did in fact provide me a service. They charge you to send the wrong repair person to your house who tells you they cannot fix it and do not know what would fix it and never proactively return a phone call. This place is a total sham. It got bought out and is not worth your time. I feel completely ripped off and disgusted. Run away!

This company will come out, you pay them $75, they’ll write you a receipt of what needs to be done and never come back out. I took the day off work because they were supposed to come out on a certain date the show up time had passed, I called. They answered and said they would call back. Four hours later had heard from no one. I had called repetitively no one would answer the phone. It’s been a month and a half now that my appliances have been down. There’s absolutely no customer service or professional atmosphere.

The initial visit to diagnose the issue with my built in microwave was quick. They had to order a new switch, no problem. It has been over a month and after repeated unanswered phone calls and the same amount of unanswered voicemails, I’ve had to call someone else. At first I thought they were ignoring my number on purpose so I used a different line and still, no answer. I paid a service fee only to never hear from them again. Even if parts are on back order, an update or returned call would be reassuring.

If I could give this a 0, I would. They came to my house to look at my dishwasher that had an E:15 code. They said they needed to order a part but had gotten it to the point where I could use it temporarily until the part came. I tried to use it that night and it would’ve even turn on. I called them to let them know and they said they’d send a tech out right away. A few days passed with no communication and I reached out for an update and was told the part was still a few days out. The next week they still hadn’t reached out to me and now were refusing to answer my calls or texts. A truly terrible experience for what I was told was a “simple fix”. It is shocking this company is still in business if this is how they treat paying customers.

I guess I should have read reviews prior to calling Howies out for service. I am having the same issue as everyone else. They come out and diagnose my double oven issue, and charge me a service fee, and then never return phone calls. They have completely ghosted me. Their voicemail says they are now also operating under another name too. Just don't fall for their scam like the rest of us have.

I originally called a different company to repair my 2 yr old LG dishwasher. After 3 unsuccessful attempts at repairing it they told me I needed to replace it. I by chance saw and called Howies Appliance. First off the office person that I spoke to was very helpful, listened to me blab for 10min about how I'd been screwed over and didn't treat me like I should just get over it and do the dishes by hand (HA). Howie came out and literally 30 minutes later it was fixed. It was the first time I'd used Howies and I had been using the other company since 2001. Howie showed me what was wrong and what I can do to prevent it from happening again. It's seemed very simple so I was surprised when he didn't pile on and bad mouth the other guys with me. He instead gave an explanation how the other 2 techs could have missed the issue. He told me that he is 1 of 2 (the other works for his company too) technicians in Indianapolis that have worked for and on LGs since they started being produced in 2006. I can't say if Howie was that good or the other company was that bad but I'm betting on Howie for the next round! 30 days and no problems still!! Ty Howard!!

PSA! Don’t be fooled by this company. One of the absolute worst customer service interactions I’ve ever had. Called Howies for a fridge/freezer repair, they came out did a diagnosis on it, replaced a “bad part” only for it not to be the issue. So we called back and the guy came back out and said we need a different part, but it would take 2 weeks to get it in. I patiently waited the whole time. Only to never hear from them! Zero communication whatsoever and the “assistant” or secretary that answers the phone is an absolute joke. She has zero grasp of the work orders or the customers they are dealing with. We continued to reach out in hopes to just hear something at all and they blocked our phone calls and never responded. 0/10. Terrible.