All reviews for Service Plus Heating, Cooling, Plumbing & Electrical

Service Plus makes communication effectively and provides best transparency. I received multiple text updates and confirmation to track the scheduling progress, and the name of technician with a photo for safety.
The technician James was very helpful, friendly, and professional. He came on time and quickly understood my needs (with limited information provided). He identified the issue and further actions needed from his team. Although the issue has not been addressed yet (due to different area of expertise), I am very pleased about his service and advices. Definitely I will work with Service Plus team to continue the repair work as well as other future plumbing issues.

Hope Plumbing has done a great job every time for our sump pump, storm drain line and AC issues. They are prompt, professional and reliable with their customer service and have provided service exactly as communicated. When our AC went out last month during the heat wave, they brought us two portable AC units to get us through until our installation. We really needed and appreciated that and will continue to recommend Hope Plumbing and use them for any future needs.

Hope took care of everything and then some. Our AC went out on the hottest week on record and they came out to investigate. What was a maintenance call turned into a million solutions, home value increase, thorough work and amazingly knowledgeable people making us feel comfortable. They even left a portable AC to help us in the interim. I am thrilled with the work, the kindness and the outcome. Water softener installation, AC, furnace replacement and a new tankless water heater installed. Feels like a brand new house!

So appreciate the respect Service Plus shows my home when they come to do work. I am always happy with their thoroughness and attention to detail. They are always very courteous and explain the results well. Just had the tankless w/h flushed. Awesome job!

I’m very happy😊 with the drain cleaning Riley and his partner did today. The communication on what time they would be at our home was good. And when they came they were quick and very professional. They even made sure they cleaned the work area before they left. The sink is working great now. The whole experience was very pleasant. Riley and his partner are polite and well spoken. The price was for the service was good as well. I’ll be calling for other plumbing issues from now on.

Had Brandon as a tech. He was very professional and informative. He made sure to clean up behind himself and was well organized. He successfully unclogged my kitchen sink without any issues. All around the service was exceptional, from the phone call to make to the appointment, to the reminders through the day to let you know they are on schedule. I would recommend service plus to anyone looking for affordable drain cleaning.

Eric did an amazing job. My house is cool once again! He explained everything he was doing as he went along. He wore his booties in my house. He checked EVERYTHING before he gathered his tools to leave. Very friendly and personable man. He is an attribute to your company. This is a farm and he was respectful of all the animals that are in residence here. I appreciate that. Thank you for sending Eric.

We are new to the area and heard great things about Service Plus, and they lived up to everything we heard.
Michael, our service Tech, could not have been friendlier and helpful. He took the time to walk us through everything, was extremely professional and knowledgeable. You can tell he cares about the company, the service he provides and the customer!!
Because of Michael and the company’s reputation, we signed a service contract, which is very reasonable based on our research, and highly recommended Service Plus!!

We had our hot water heater flushed and hope plumbing was very helpful.

Braden at Hope Plumbing was very quick and efficient. He fixed my plumbing issue and they did it fast.

I am extremely pleased with the service I received from James Vawter (and his apprentice, Nate). I had a spider web of pipes and hoses going everywhere in my basement from previous plumbers; James optimized the overall placement and connections of all water pipes and hoses to improve the overall system instead of just connecting the water heater to the mess that was already there. His work is very high quality; see picture of 90 degree angles of new hoses installed (previous plumber just looped a long hose around a cabinet, lengthening the distance the water had to flow). As a result my overall water pressure is greatly improved. I also liked that James listened to a suggestion I had, he improved further on it and implemented it. Post-job cleanup was also impeccable, the basement was cleaner after they left than when they had arrived.

This is the first time I've used Service Plus, they will be my first choice for service in the future based on this experience.

Gavin was very professional and patient in listening to all of my concerns. He was extremely thorough and explained everything he found. I appreciated his patience.

Brian Howard is awesome! Great young man with knowledge, expertise and communication skills that demonstrates confidence to customers to solve their plumbing issues. Brian spent a few hours at the house fixing our plumbing issues and did an outstanding job! Thanks Brian and will definitely call Hope Plumbing and Furnace for any future needs.

My mom had an abrupt leak in her main waterline and we had to shut off her water. Hope was able to come out within a couple hours of my call and I cannot say enough about Tommy! Seriously!!! I will be keeping their number as my go to for any future needs

Seth was great! He was very honest, thorough and took the time to listen to my concerns so he could find the best solution to fix the root of the problem. Highly recommend Hope Plumbing and Seth.

At this point in time, I have not had the furnace installed, have simply come to terms to have it installed. My comfort advisor was polite and professional, and explained my options to me thoroughly. In

Our technician David, Tim, and Cody were each absolutely awesome. Although the news was not what we wanted to hear he was thorough and he explained all our different options. I highly recommend Service Plus as they have excellent customer service on the phone as well as in person.

I cannot say enough good things about Austin from Hope Plumbing. From the moment he arrived, he was professional, courteous, and clearly knew exactly what he was doing. He took the time to explain the issue, offered helpful advice, and worked efficiently to get everything fixed perfectly.

What stood out the most was his genuine kindness and the pride he takes in his work. It’s rare to find someone who is not only skilled but also such a pleasure to work with. I felt completely confident in his expertise and appreciated how respectful he was of our home.

If you need a plumber you can trust, ask for Austin. He’s a true asset to Hope Plumbing, and I’ll be recommending him to everyone I know. Thank you, Austin!

Hope Plumbing has always provided fantastic service to our family. We have always been very pleased with their prompt service, and their thorough work, and their respectful staff.

I just paid 43$ for something Summers charged me over 1k for last year! John Moody was my guy and he was so cool! Made me FEEL like he had my back!
I will definitely recommend!
PROBLEM FIXED!

It was 2 days of 2 different services which were unexpected and extremely stressful. The team of people we worked with were helpful at putting us at ease, explaining the difference in systems and pricing, and getting everything set up as soon as possible. The crews that came out both days were great, they were on time, professional, and explained how everything worked extremely well.