All reviews for Buck's Heating & Air

Edgar and his team were very professional, explaining everything clearly. They were transparent and diligent in their work. Their courtesy and expertise made a huge difference. I'm extremely happy with their service and wouldn't hesitate to hire them again - they've earned my complete trust.

He took his time to address our issues efficiently and resolved them quickly. We were stuck without heat for 14 hours in a single-digit snowstorm on a weekend, just waiting for someone to show up. He was the only one who could be reached and arrived promptly - it made a huge difference to me, my wife, and our four kids, who are all very grateful.

Edgar's the best installer we've dealt with - no complaints at all. We'd used him before for another issue, and he handed us his personal phone number so we could reach out easily. When we needed a new humidifier installed, he was the obvious choice.

They've done a decent job installing their equipment and offer fair maintenance services. I've had them on the job for around 5 years now, and they're generally reliable and priced reasonably.

I wanted to share my experience with Buck Heating and Air. Their team delivered exceptional service. They were genuinely professional, courteous, and did a fantastic job. I have no reservations about recommending them - they truly exceeded expectations. The work was done efficiently and effectively. Great service from start to finish. Highly recommended.

The technician who visited was friendly and trustworthy. Having worked with the company's general manager for over three decades, I can attest to their impeccable integrity. I'll undoubtedly rely on them for future heating and AC services.

Larry Octane and Bucks are exceptional professionals who consistently deliver outstanding service. They're an integral part of our operations, and their expertise is always a welcome presence in our business. Recently, they helped me install an ecobee 3 lite, which has been a game-changer. It's working seamlessly, and I'm already enjoying the benefits of this smart thermostat. The setup was efficient, and the app is user-friendly. Overall, I'm thoroughly impressed with Larry and Bucks' work – they're true professionals.

We had a major issue when the fire department cut off our old furnace due to a CO2 leak, leaving us without heat midwinter. We called this company and they were speedy to arrive, offering significantly better rates than others we contacted. Their staff was extremely pleasant and efficient, completing the installation promptly while explaining maintenance procedures to ensure our new unit stays in top shape. We wholeheartedly endorse them to anyone in need of similar services.

Bucks performed their annual furnace maintenance, and Delbert delivered exceptional service once again. He walked me through the inspection process in detail, explaining every step. As always, his professionalism and expertise impressed me. I appreciate the high level of service and will definitely recommend Bucks to my loved ones.

I highly rate Buck's for their excellent service. Their team member, Edgar, performed the sump pump replacement with ease despite the confined space. The company is honest, welcoming, and gets the job done quickly without breaking the bank. I'll definitely use them again and recommend to anyone.

Buck's arrived promptly and delivered top-notch work on our furnace. We'll definitely be calling them again for any future HVAC needs.

Their prices are unbeatable. The service is top-notch. The staff is exceptional. I'll always choose Buck's from now on.

I needed my furnace fixed and it wasn't working. With snow starting to fall at night, I called them ASAP. Susan, the office manager, got us scheduled for the next day. She was fantastic!

Edgar arrived, did a diagnostic, and discovered an electrical issue. It turned out to be more complex than just an HVAC problem. Initially, the quote was $135 per hour. The appointment had expanded beyond just an HVAC fix.

I called back a day later to reschedule. I explained the situation to Susan, who asked if she could call me back to discuss further. She spoke with Edgar and arranged a new appointment for the next day. When she called me back, my new appointment was set for the morning with a 2-hour time frame.

They showed up right on time and were done before the hour was over. Edgar and Jaime fixed the issue efficiently. I paid significantly less than what other companies would have charged.

Buck's is the only company to go to – they offer unbeatable prices, top-notch service, and exceptional staff.

A great experience with this company. I started with a friendly office staff member, who paired with a reliable estimator. The installation team worked efficiently and explained the system in detail. They left no mess behind, including discarded packaging materials. Overall, the job was completed quickly and to a high standard.

Went to schedule a fall furnace inspection after moving into the house, ensuring it's working fine. The store looks neat, staff seems friendly, and I like that it's family-owned - feels good about choosing them for now.

I had an issue with my water heater on a Saturday. On Monday, their technician arrived and quickly diagnosed the problem. Notably, he double-checked the original installation tank to verify its warranty status, ensuring no unnecessary repairs were made. The original tank was still under warranty, so they expedited the replacement process. New tank installed Thursday morning. Exceptional service from start to finish!

I'm extremely satisfied with the service I received from Bucks. They assigned someone named Jacob to assess my furnace and provided clear explanations for the issues. The technician's friendly demeanor and prompt repair made a great impression, leading me to highly recommend their company.

We're thrilled with our new Mitsubishi split system. Bucks Home Services took great care in designing it with us, addressing every concern we had. The installation was completed quickly - less than 3 days - and we'll be sure to call them again for any future needs.

I needed a new AC after mine finally gave up during an unusual heatwave in June. I decided to replace both it and my old furnace, so I got quotes from several companies. Buck's was the best option considering their higher-quality American Standard equipment.

What impressed me most was how Larry took the time to thoroughly assess my current setup before providing a quote. He didn't try to sell me on more equipment than I needed, which was great. The wait for the installation was about two weeks after signing the contract, but I thought that was relatively quick considering the complexity of the job.

Before the installation even started, Larry was responsive to any questions or concerns I had via text. He kept me informed and made sure I knew what to expect, which helped reduce my anxiety during the waiting period.

The actual installation went smoothly on the first day, with four trucks arriving at 8:30 am exactly as scheduled. Over the next two days, the crew worked efficiently and professionally, leaving everything spotless. The level of detail in their work was impressive, showcasing a clear commitment to quality.

Speaking of the crew, each member played a crucial role in the installation. Mike took meticulous care when cleaning my supply and return vents and ducts throughout the house. He moved with caution, ensuring not to damage any belongings or fixtures. His attention to detail paid off, as I've noticed significant improvements in airflow since he finished.

Matt worked on installing the new air conditioner and positioning it closer to a bedroom window than expected. The AC unit sits neatly and level, minimizing the likelihood of future issues.

Edgar handled most of the installation work for the furnace, air handler, and inside AC coils. He tackled challenging tasks with ease, including tucking the piping up near a support beam as requested. The final result was surprisingly clean and tidy.

Jim, the sheet metal artisan, deserves special mention. He expertly formed new ductwork to tie in my existing ducts with the new furnace, despite the complexity of the design. His precision and skill were impressive, especially given the unconventional shapes required. On-site fabrication added a level of craftsmanship that exceeded expectations.

In summary, I'm extremely satisfied with Buck's from start to finish. The entire process was smooth, and the system is now working flawlessly. The crew members were all professional, friendly, and accommodating throughout the two-day installation. They even tolerated my frequent questions and casual conversations during the install.

I highly recommend Buck's without hesitation – their work speaks for itself.

Buck's did a solid job installing a mini-split system in a bedroom over a detached garage and below it. Work was done to plan, no issues arose. The result is satisfactory - would trust them again with similar tasks.

We were thrilled to find an HVAC company that actually picked up our call - most others either ignored us or put us on hold indefinitely. Bucks was different, responding within 20 minutes of our initial contact. They efficiently resolved the issue and even offered some valuable advice on future maintenance. As a landlord, it's reassuring to have a reliable service provider for my Chesterton properties. This experience has set a high standard for me - I'm glad to have found a trustworthy partner for my HVAC needs.

Edgar from Bucks heating and air conditioning was very knowledgeable and friendly, providing excellent service right from the start. He quickly identified the issues and had our furnace up and running within an hour. A thorough review of our system ensured there were no other problems lurking. What sets Bucks apart is their commitment to customer integrity - they don't recommend unnecessary work just for a profit. This approach stands out, showing they genuinely care about long-term relationships with customers. I'm confident that will continue to use them as my go-to HVAC provider.