All reviews for Wasson

Stay away if you like being given different information and pricing and policy depending on who you talk to and a run around for 3 weeks. This company in my opinion does not work with customers in good faith and in an ethical manner.I will never do business with them again and i will tell others of the incident in detail to have them avoid them also. if i could give a zero rating i would.

Went to Wasson nursery, to pick up mums from my grandson's school fundraiser. Almost everyone was so rude except the young who went to get my mums. I could understand if they had a lot of customers, but it was empty only one other customer. The lady behind the desk giving me my ticket to claim my mums,was so rude. Will nor be back.

When this place first opened I was not a fan. Even so, I've been here a few times and discovered some things I loved (some garden decor-never any plants as it's a small selection of nothing special).

After today though, I'm never going back. If there was a negative star rating, Wasson's deserves it.

On my way in from the parking area today I saw three giant pots-normally $200 each, marked down to 60%. I browsed the whole store, and inquired on the price of a fit pit. The woman in the nursery yard was helpful in getting the price, as it was not tagged. I decided against the fire pit, but wanted to get the pots. I explained that I'd like to buy the pots, but as they would not fit in my car, I'd have someone pick them up. The woman in the nursery yard was helpful and took the upc inside to ring me up.

The woman from the yard explained to the older woman at the register that I was buying the containers and wanted to pick them up later. She asked, can you pick them up today? I said no, that it would be in the next few days. "We can't hold sale items" the older woman at the register said. "Even if I pay for them?" I asked. "No," she said, “we don't have the room to hold things, and we have our pumpkin event in a few days".

{eye roll}

If you've ever been to this place it occupies like what is probably 8+ *sparsely-merchandised* acres for being supposedly some sort of "outdoor living" center. There's plenty of space EVERYWHERE to tuck three pots for a few days. I said "never mind" and left.

Between my own purchases and the purchases I make for work (which is what these pots were for) probably spend $10,000 a year on garden supplies, like pottery, perennials, annuals, stone, accessories and more.

Prior to Allisonville Nursery being being taken over by Sullivan's they'd always tuck my purchases behind their barn until my team could pick them up. I now spend almost all my garden budget at Rosie's Gardens. They are great people who appreciate me as a customer and value my business. Go there!

Also, at Rosie's I just bought a 7 gallon Firelight tree-form hydrangea-I got it on sale, 20% off $169. The same plant at Wasson's was $215.

Do yourself a favor and stay away. There's other local nurseries who will value your business!

I would rather not even give one star. I spent $300 last weekend on their annuals. I was gone and could not cover them. And had I been able to, they said they suggest to cover for freezing but never did. They are all dead and they will not replace anything. I have always gone here even though overpriced, but will never shop here again. She said it isn't their problem. And that is fine. I'm not their customer.

Just spoke with a representative in the lawn and garden center, asked her if they have forsythia plants, she responded no, asked her what size pot they come in, she didn’t know, asked her what price per plant, she didn’t know, asked her are you getting a shipment in, again she didn’t know. Seems like Wassons needs to educate their employees better.

Extremely disappointed in the way we were treated this morning. My family arrived at Wassons right around 9 am to pick up a school fundraiser order. I arrived a few minutes later as I had to pick my son up from practice. I arrived and went inside to let them know of our order pick up and was met with rudeness, irritation and shortness from an older lady and then from a shorter and slightly older male. The teen that worked the front desk was the only pleasant and polite one. They told me that my order was not ready and that we had to come back later. I stated that I had family that came from across town to assist with the order and eyes began to roll and heavy sighs of frustration were given and with much attitude I was told that we would had to wait because it would take some time to get the order ready. I explained that the last year we arrived to pick up an even larger order and they were ready and all we had to do was load up and leave. Then the shorter guy in a very condescending tone says, “we’ll someone must have called ahead”. Ummm…no. I was in charge of that as well and never called ahead. There’s never been instruction given to do so and therefore I did not. We arrived and our order was ready. So they then decided, visibly bothered and irritated that I had the nerve to show up to pick up my order decided to go and sort my order. I don’t know if there’s been a change in management or what but they were absolutely HORRIBLE today. We sold over 80 mums the last time and over 60 this time. Last time ran extremely smoothly and the staff were nice amd helpful. Exact opposite of today. I’ve also order flowers for my home from them but clearly my business and support is not needed or wanted by them so they definitely will not get it again. EVER! I don’t usually post reviews but the way we were treated was absolutely unacceptable. My family stated they were rude to them before I arrived. Done with Wassons in Fishers!

Won’t be back. We were in there a few nights ago, super unfriendly workers. Nobody even said a word to us! Too busy making videos/taking photos on their phones to care. Unimpressed.

My wife and I were in there yesterday. We purchased lots of plants for our outdoor boxes and hanging baskets. We were told they have a 7-day return policy. Turns out we miscalculated and bought a few plants too many. Attempted to return the excess, less than 24 hours later. Wasson said they have a strict no return policy for Annuals since the plants could have bugs and it could bring them back into the shop. As if Perennials wouldn’t be able to bring bugs back.
It’s not even about the money, it’s the ridiculousness of the policy. Needless to say, next week we will be heading back to Dammann’s for our in ground plants. They have always taken great care of us, plus their prices are much better. Was just hoping to find a quality Nursery up here in Fishers, but Wasson wasn’t it.