317 Plumber

Called and asked for an estimate on an expansion tank and a high loop for dishwasher. Was told that they will only do a $79 trip fee and apply it to the service if you move forward. This in itself raises a concern because if you aren't professional enough to know your craft and provide an estimate on a simple task then its a red flag. Have them out. They are 4 hours later than they said they would be. Then the estimate for service is $917.35. An expansion tank is ~$60 on amazon. The high loop kit is <$5. So they are wanting to charge $852.35 in labor for something that should take them <2 hours. Or in other words, their labor charge is ~$426/hour. That is equivalent of someone making a salary of ~$852,000 per year. I'm sorry, when did plumbers become brain surgeons, lawyers, CEO's, or professional athletes? Did I miss a memo? The whole estimate thing is a bait and switch technique and then they hit you with a ridiculous charge that you don't want to pay. So I froze my credit card because I'm not paying for a fraudulent visit with a malicious intention. They tried to run the card and I got the email stating they tried to run it even though I told them that I didn't approve of them running the charge. So add attempted theft to the list of issues with this company.

Great communication, great service got done in a very timely manner 10/10 would recommend!

I have had so many problems in a house I recently bought. First was a sewer line break that was replaced my first week. Then 8 weeks later I found standing, bubbling water in the same area and Danny, the owner, came out himself and discovered it’s a water line rusted out. When he heard of the problems I’ve had he did a walk through of my home and pointed out other potential problems. If it wasn’t a plumbing issue he offered me names of other contractors in various fields. Phenomenal customer service!!