All reviews for Summers Plumbing Heating & Cooling
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We’ve had Summers come out to our house several times for a variety of issues, and they’ve been helpful and friendly each time without fail. Shout out to Keith with the plumbing team and Jarrett, Montou, and Adam with the HVAC team. Keith came up with a creative solution for us when we were in a tough spot with the plumbing in our new house. The HVAC guys helped us get our heat up and running, and proceeded to come back multiple times to check in as a courtesy when we noticed a lingering noise issue. They were thorough in explaining what they suspected the issue was, and I feel much more confident and comfortable with the equipment going forward. You’re all legends!
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Tyler was very knowledgeable and helped to make sure I understood what was needed to replace my current water heater and helped to explain currently available water heaters and their features to ensure that our quality expectations would be maintained. Without his guidance we probably would have made the wrong decision and just purchased a big box store product to save on expenses. Thanks to his knowledgeable input we can rest assured that we have made the best choice for our future hot water needs. May our old water heater rust in pieces as it survived and served us well for 30+ years.
Thank you Summers for being a reliable source for our plumbing needs. -
Our furnace quit working on one of the coldest weekends on a Saturday at 5pm. I did not expect same day service as it was the weekend but I was pleasantly surprised to get a call from technician Chris K. a few hours later and he came and addressed the issue. It was awesome to have our hear restored and not have to go to a hotel. He took the time to explain in-depth the issue and he amazingly had the part we needed in his van! I highly recommend Summers and I'm very grateful for the excellent and knowledgeable service received from Chris.
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Josh was great! He took the time to clearly explain the issue to me. He was very personable, polite, and knowledgeable. I appreciate that he kept the area tidy and cleaned up after himself. request Josh, for sure!
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I had a great experience with Keith. He was professional, knowledgeable, and very respectful of my home. Keith took the time to clearly explain the issue with my plumbing and walked me through the repair options before starting any work. He worked efficiently, fixed the problem right away, and made sure everything was cleaned up before he left.
What really stood out was his honesty and attention to detail. It’s not easy to find a plumber you can trust, but Keith definitely earned that trust. The whole process was smooth and stress-free thanks to his experience.
I highly recommend Keith and the team at Summers Plumbing Heating & Cooling if you need reliable, high quality plumbing service. Would definitely call Keith if another issue arises! -
Getting two start because they were able to come out same day my water heater was seen to be broken and replaced it the next day, however, now my kitchen sink is leaking and tech knew about this since that day a month ago and has not tried to fix the issue. Then the billing department is sending me past due notices that I haven’t paid when I set up a payment plan with their third party carrier like I was told to do. When calling to talk to someone in billing for the second time because they were supposed to call me yesterday and never did, or dispatch to get a guy out to fix the leaking sink, the phone rep “doesn’t have the ability to transfer to anyone”
What is her job then? Why can’t I speak to anyone? If I had the foresight to see this, I wouldn’t have went with this company to replace my water heater. I am losing faith fast in the professionalism and reliability of this company. -
I wouldn’t call them to help your kids with their first home. We called because our kids had no heat. We knew we would pay a service fee for the emergency. We specifically told the tech after he told us what the problem was that we would contact the warranty company. He decided to “try” anyways and $300 later they still had no heat after he was told to just give us a quote for the warranty company. So we paid $150 for the call and $150 for a cleaning he was asked to NOT do that mind you still gave them no heat. Left me with a $1900 quote. Warranty company’s guy. $175 a hour. They will take advantage where they can!! Buyer beware you have better luck and honesty from Rolf or any other company. Do not let them come to your child’s first home they will take advantage of them!
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We had a small leak on the floor near our water heater. He arrived at 8:20 AM and left around 8:55 AM. For less than an hour of work, and Jace replaced a copper fitting and we were charged $610.06. I understand labor for the HVAC technician, I understand a $99 trip charge. Copper fittings can't cost that much. I do not understand that much overhead and profit. I called and their billing department said that they "Don't charge per hour, we charge per job." That doesn't make sense. I am waiting on a manager to call me back for more explanation. Edit: 2:16 PM: Matt the general manager called me back and told me they charge the same rate for an hour of work and a job that will take all day since they don't know how bad the issue is. I am still waiting on David the plumbing manager to call me back. Still waiting on a call about a $105 credit that was available on their website. Edit: They came out the next day and replaced more PVC with copper piping to justify the price tag. They did a great job. They also watched the meter for a slab leak for us. Great service. Edit: 03/10/2026 - a week later, they still have not cancelled my transaction and refunded me a $105 credit.