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Stratus Clean Fort Wayne
About the business:
At Stratus Clean Fort Wayne, we specialize in comprehensive janitorial services tailored to maintain the cleanliness and hygiene of your home or business. Based in Fort Wayne, our team is dedicated to delivering top-notch cleaners and janitorial services that cater to your unique needs.
Our expertise lies in keeping spaces spotless and ensuring a healthy environment for all. We offer a range of services including but not limited to routine cleaning, deep cleaning, and one-time specialty services. Our customer-centric approach ensures we work closely with you to understand your preferences and customize our services accordingly.
Choose Stratus Clean Fort Wayne for reliable, professional janitorial services in the heart of Fort Wayne. Let us help create a cleaner, healthier space for you today!
Services:
All services 2-
Janitorial Service
Book from $50In homes across Fort Wayne, we deliver exceptional cleanliness with our Janitorial Service. We meticulously sweep, mop, and disinfect every …
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Cleaners
Book from $50In a home filled with life's vibrancy, the need for a sparkling clean environment arises. That's where we, Stratus Clean …
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Hours of operation
- Mon – Fri
- Sat – Sun
- 9:00 AM – 5:00 PM
- Closed
Latest reviews
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Erlin Perez15 June 2026
Alberto el mejor
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Sharon Miller15 June 2026
Over the past several months, I have repeatedly raised concerns regarding ongoing service issues with our corporate cleaning. i even had the regional manager come out to review the condition of the cleaning services in March 2026, and he acknowledged that the work being performed was not meeting their company’s standards and pointed out may additional areas the cleaning crew missed. At that time, I was assured the issues would be corrected. Since then, little has changed, and several of the areas specifically identified during that walkthrough have continued to remain untouched.
In addition, i was promised that they would complete a deep cleaning of the office to address the substandard condition of the building. That deep cleaning was never completed.
There has also been a continual lack of communication regarding staffing changes within our building. Different individuals have been entering and cleaning the office without any communication to us regarding who is assigned to our account. Even after directly requesting this information, I have still not been provided with the names of the individuals servicing our building, despite clearly observing different people on our security cameras.
I have followed up multiple times without resolution or meaningful response. Despite numerous attempts to address these concerns directly with the regional manager and Indianapolis main office, and numerous voicemail messages, I have received no returned calls and no adequate effort to resolve the issues.I just terminated our services with them. i strongly discourage you to use their services -- they are unresponsive and do not do what they say they will and cleaning standards are very low.
In response to the owner’s reply: As noted in my review, I made multiple attempts over several months to resolve these concerns directly with your regional manager and main office before terminating services. I left several voicemails and follow-up messages that were never returned. Unfortunately, the issues identified during our March 2026 walkthrough were never corrected, the promised deep cleaning was not completed, and communication regarding staffing and follow-up remained unresolved.
