Peterman Brothers Heating Cooling Plumbing

The initial salesman did an excellent job of convincing us a new system made the most sense due to the age of the system. The installers were professional for the most part and personable. After checking the area when the installers left, we found the carpet was left with small sand piles (apparently fell off runners when removing them) and furniture they moved was left in middle of room. Found numerous screws, pipe pieces, brackets and miscellaneous parts left next to newly installed A/C unit and in the driveway. Suggest the installers check behind themselves and consider using magnets like roofers do. Just thankful we saw the screws before driving over them. We would still do business with them because they seem to be customer oriented and we feel it might have just been the freezing weather and 2 feet of snow that impacted the clean up...

Billy and Eric were fantastic. Our utility sink was clogged, easy fix, not this time. We had a hole house clog. It took 3 hours but they kept working the problem until it was resolved. Not only were they awesome with our problem, they were just nice people. The best part, it only cost us $18 because we joined the maintenance club. Clogged drains are free! Hats off to Peterman Brothers and Billy and Eric! Great people and great service!

They were good. Happy with the electrician as he was competent and courteous. However, the company has the service tech provide no less that six separate estimates to upsell you on more equipment/services. I was hit with everything from an annual service plan to a $23,000 generator for my home in the middle of the city. All I needed was an outlet changed and I found myself turning down an electrician-turned salesman.

Tacky business plan. I prefer to give business to honest and hardworking businesses, not a business focused on getting their foot in the door so they can upsell you on unnecessary (and expensive) products. Really? You want to sell me a $23k generator when all I asked for was an outlet changed? Of course, the electrician-salesman cited a potential change in the law that would require my entire house to undergo electrical work should I decide to sell it. Now the electrician-salesman becomes the electrician-lawyer/realtor. Just around left a negative view of the business.

I also paid approx $350 just for a photocell to be changed. I am fine with that price if I know what I am paying for, however, the estimates just consolidate all services and equipment as one price rather than itemizing each item (i.e., equipment and labor). So, I can't state whether or not I received a good deal b/c ultimately I have no idea how the price breaks down.

Will not call again simply b/c of the business sales plan.