Reviews of local pros in Indianapolis, Indiana
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On time quality work done every time. If you are unsatisfied for any reason a manager will come out and inspect your lawn care and treat again if necessary. Here are a a few pictures of my lawn.
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Have had different lawn services over the past 20 plus years and I can honestly say that Lawn Pride has constantly provided great service at a very reasonable price. Services are done professionally and on a timely basis at the right times
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UPDATE 9/28/2024:
3 weeks ago I noticed large areas of both my front and backyards were browning and dying, see pictures. When I lifted up the dead grass I discovered 20-30 large, well fed grubs in a single, square foot area. I checked the application history with Lawn Pride, prior to canceling them, and saw a preventative grub treatment, 3.89 oz's Imidacloprid, was applied June 12th which I thoroughly watered in per their instructions.
Since then, I removed the dead grass, applied contact-based grub killer (twice) to get the grubs under control, reseeded the dead areas and have been watering it daily. I only highlight this because after spending ~$300 for supplies, water and chemicals and after investing 8+ hours of labor, I'm almost back to the point where I started.
For this reason I've dropped my review score from 2 stars to 1.
Original Post:
I was a customer of Lawn Pride for roughly 4 years. The first year I was thoroughly impressed but each subsequent year more and more issues started popping up.
Examples:
- The timing of the lawn applications became more erratic during the growing season and at one point, in order to squeeze in 8 applications, three applications were made in a 5 week period starting in November when the ground was frozen, and ended Dec 12th.
-After being a customer for 3 years they mistakenly applied fertilizer and herbicide to my neighbor's lawn instead of mine despite me asking for no herbicides to be applied to my lawn (wrong lawn, wrong product). Technically no herbicides were applied to my lawn (went on my neighbor's) but it led to a very uncomfortable conversation with my neighbor.
- there's usually a 50/50 chance that the excess fertilizer will be blown off of the sidewalks. There were over a half a dozen instances where I got my leaf blower out and cleaned up my walks and my neighbor's walkway so that the excess fertilizer will not get washed into the sewer.
- Recently an excessive amount of fertilizer was dumped into a small area and killed a patch of grass in my yard.
In each of these cases I brought it to their attention and they did correct it or acknowledge it (can't bring back dead grass or un-fertilize my neighbor's yard) but it just became too much for what we are paying them. When their products were applied at the right intervals, using the correct methods Lawn Pride was a great company but there were just too many other issues. -
I couldn’t be happier with the care and attention Lawn Pride provides. From the very first visit, their team has been professional, knowledgeable, and friendly. They take the time to explain each treatment and always show up on schedule. My lawn has never looked healthier—lush, green, and completely weed-free. It’s clear they truly care about their customers and take pride in their work. I highly recommend Lawn Pride to anyone who wants a beautiful yard without the stress of doing it all themselves.
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Fertilizer service is great. Good communication and i like the report that the tech writes up after each service. Major issue though with my recent lawn aeration - the tech missed my large side yard, the area behind my fence and the area between my curb and sidewalk (which is a large space since I live on a corner lot). Had to call back and they are going to come back to re-do it, but I have no eta on that so I have to leave these flags in my yard indefinitely :(
Update: lawn pride sent a tech out quickly to catch the missed areas so it was resolved pretty quickly. Appreciate the quick turnaround. -
Not worth it. Please stay away and pick other companies instead.
Probably will hire the company my neighbors used for aeration and overseeding next time.
First of all, it took more than a month for the aeration and overseeding job to be scheduled. I understood that the schedule was set to bundle some customers on the same day to do the work, but, more than one month to get the schedule done? Probably no one hired them in the north Indy for some reasons. This will be a good reason to go for another company.
Second, a lot of spots on lawn were not aerated and overseeded. Barely saw the seeds in any given spots. This company probably re-define the words "aeration and overseeding". Two stars are given due to the company was willing to re-do the aeration and overseeding. Much better than the first treatment but still not ideal.
Third, the first technician is sloppy, my valve box cover was damaged, some spots of lawn were tear apart (Grass were pulled out and soil was exposed), AT&T fiber was cut, etc. It is worse than before they start the work on my lawn.
Forth, hidden fee, be carful.
This is such a disappointing experience except the customer service people were kind and helpful. -
Waste of money- don’t tell you when they are coming so if dog is in back yard they won’t treat it- but do they credit you for only treating part of the lawn? Nope. Grass has never looked worse and when you call about their guarantee they just do your next treatment early and charge you again. No attention to what’s needed just tell you to water more…Such a waste of money. Tried to stay consistent and keep them for the last three years thinking a consistent program would help but I’m tired of paying as much as I do for zero results
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I really like how Lawn Pride sends an email the day before the service is scheduled that way we can prepare the yard and make sure the dogs stay in the house while the technician is doing the application. Great job, Lawn Pride!
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The areas that LawnPride treated are definitely showing improvement—fewer weeds and greener grass. However, it's clear that some spots were missed, and dandelions are thriving in those untreated areas. Hoping for better coverage in the next application.
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The first time they applied lawn care to our lawn, the tech cut corners and only did 1/2 of our lawn. Luckily I was home that day and saw it. I then called the company and they came back to fix it. Since then, I have monitored their work whenever I can. Not sure if I can ever trust them 100%. They have taken good care of our lawn so far which is the only reason I still use them. Honesty is the best business model.
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I've had a great experience with Lawn Pride. Been using them since 2020. My yard is free of weeds. Service is rendered on schedule, and pricing is fair.
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Quick and professional and did good work and cleaned up well.
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They were quick and professional. Good cleanup afterwards. Made my home better than before . Would highly recommend!
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Rachel was so great thank you !!😊
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The Dry by Design team was responsive and super easy to work with.
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Jason and team were on time. Completed the project to my satisfaction without issue
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Rachel was great to work with. Very professional, polite and informative
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Very helpful on things I did not know how to handle and walked me through every step very nice people
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Thought he was just an insurance adjuster. Very dismissive and rude. Now I have to find a real contractor. Lied to my insurance company or lied for them, don’t really know. But he’s a hack for insurance companies
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Their was a fire at my parents home. They were like ambulance chasers, My parents should have choosed their own restoration company. They did a unsatisfying job.
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Very professional. Our roof is beautiful! They did a fantastic job and made sure to clean up any debris. Would recommend.