Roofing & Gutters reviews in Indianapolis, Indiana
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I can’t speak more highly of Imperial and the work they’ve done on my home. A large storm had damaged our roof in June. Noah, who was in the neighborhood helping another family down the street, saw the damage and stopped by. I had already made arrangements for a different roofing company to come over but the earliest they could come out was several days later. Noah offered to tarp the roof for free, surveyed the damage, and showed us pictures of what was going on. He was kind and empathetic to our situation and made no attempts to sell us anything. We chatted for a few and he provided me a business card and brochure about his company. After he left, I did some additional research and immediately canceled our other appointment. The team at Imperial was kind, prompt in their communication, and willing to help us navigate a situation we had never experienced. I can’t thank them enough and will be recommending them every chance I get going forward.
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Imperial roofers know what they are doing! The guy who helped me… Eli is his name? Was outstanding! Professional, walked me and my husband through the whole process. Roof is complete and fixed thanks to him. Kind words when he approached us. You guys have a good employee.
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I had an excellent experience working with this roofing company in New Palestine. From start to finish, their team was professional, efficient, and transparent. They completed a full roof replacement on my home, and the quality of workmanship was outstanding.
If you’re looking for a reliable roofing company in New Palestine, I highly recommend giving them a call. They showed up on time, communicated clearly throughout the project, and left the job site clean each day. You can tell they take pride in their work—and it shows in the final result.
My new roof looks incredible, and I feel confident it will last for years to come. If you need roofing services in New Palestine, this is the team to trust. -
The entire team at Imperial is so nice and easy to work with! Great experience from start to finish. They were professional, efficient, and super friendly. I’d absolutely recommend them and would work with them again!
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Noah and his team have been great. We had our whole roof replaced by them…timely, communicative & phenomenal customer service. Would absolutely recommend.
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Blake/Noah/Josh have all been amazing to work with. Very transparent with everything and high involvement in the community as well. Would recommend them to anyone looking for home updates/roofing improvements/Christmas light installs/etc.
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This is our third year that we have used Imperial to put up our Christmas lights. They are great about communicating when they are coming to install. And the best part is at the end of the season they come back and take the lights down for you.
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I can't recommend this roofing company enough! From start to finish, they went above and beyond. They handled everything seamlessly even working directly with my insurance to take the stress off my plate. Every question I had (and I had a lot!) was answered promptly and thoroughly. They were always available by phone and never made me feel like a bother. The quality of their work is outstanding, and the customer service is truly top-notch. If you're looking for a reliable, responsive, and professional roofing team, this is the one to call.
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I was extremely happy with the service that was provided for me. Blake was extremely professional and he was able to answer all my questions and concerns. I would definitely recommend this company for any roofing issues that you have!
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Update: the company came and took care of the issues quickly! Thanks for the quick response!
Good price. Good pre-install process. But messy on clean up and fine details like wires hanging on the side. -
Blake and Noah are great guys, and their crews work hard and always clean up their mess. I'd recommend their gutter, roofing and Christmas light services to anyone!
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These guys do a great job with roof repair for storm and wind damage. Attention to detail wa impressive, high quality team, solid communication. All around a great crew to work with and price is very decent for the quality of work they do.
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As a Christmas fanatic’s husband who has always liked Christmas lights but been opposed to having them on MY house purely because of the hassle, Supreme Clean’s service was tailor made for me. They supply the lights, install them, take them down, store them through the winter and bring them back the next year. All I had to do was coordinate a time and tell them where I wanted the lights and the rest was taken care of. Their team was prompt and respectful of the property. Customer service has been great (came back the next day when the installer ran out of lights for one of my pillars). The house looks fantastic!… I strongly encourage you to give them a call! 10/10
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Imperial Exteriors delivered exceptional roofing services from start to finish. Their team showcased unmatched craftsmanship, using top-quality materials for a durable and stunning result. Communication was seamless, and they exceeded expectations with their commitment to customer satisfaction. Highly recommend Imperial Exteriors for any roofing needs.
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We hired Indy Wash Solutions to power wash our deck. He was professional, extremely thorough, and hard working. He got us on the schedule the following day and finished the job in a timely manner. If you’re looking for someone to do a great job and provide excellent service, he’s your guy!
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I don't tend to write bad reviews, or reviews in general, but this company genuinely upset me. They didn't do a satisfactory job and were disagreeable when I raised concerns.
We hired them for gutter cleaning, and they did arrive promptly despite a recent snowfall, indicating it was light-hanging season and wished to complete the task asap. And while they did complete the gutter cleaning, our initial agreement included bagging and hauling the accumulated leaves and other refuse away. Having completed their task, they instead asked if they could spread what they collected from the gutters throughout our yard. We didn't mind as long as they made a reasonable effort to keep it off the decks and sidewalks.
We paid upon completion without first double checking their handiwork, which was our error. We looked around after they left and found very little effort was made to remove or at least blow away large chunks of soggy debris left on the deck. And while the gutters were cleared, large piles of leaves in immediately adjacent corners of the roof remained untouched, despite being easily reachable by the leaf blower they used for the gutters.
We raised concerns about both the remaining leaves in the pockets of the roof and the accumulated debris left on our deck, but were snubbed via text by the people who originally performed the task, and snubbed again when we attempted to reach out via their corporate phone number. Having already paid the full amount, we had no remaining leverage save to write this complaint.
We do not believe their performance, nor their behavior after the fact was worth $350, and will not be using their services again for future seasons. We feel that their main priority was moving on to the aforementioned light-hanging as quickly as possible, and that the details surrounding our gutter cleaning were an inconvenience. Something to be ignored so long as we weren't paying attention. No recommendation. Pictures of our deck and roof attached. -
Did a great job with my roof! Very helpful, quick, and well priced! I couldn't be happier. Eli does great work!!
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This our second year with imperial exteriors roofing doing our Christmas lights and we love it. Their customer service is amazing and they adapt to your needs so well. We only had an issue with a bulb once and they came to fix it immediately. So glad I found them.
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They put up my exterior lights and a wreath out front! Looks fantastic!
Had this done last year by a different company but I must say these are nicer and the wreath is beautiful.
Very reasonably priced if you compare.
We are thrilled with them! -
I had an excellent experience with Imperial Exteriors from start to finish. First, they helped me navigate the insurance process after my roof was damaged by hail. They educated me throughout the process and assisted in an ethical, transparent, and professional manner.
Second, the roof installation itself was outstanding. Their crew was efficient, courteous, and completed the job in a single day with excellent workmanship.
Finally, when the newly installed shingles initially appeared to have a color defect, Imperial Exteriors assured me they were monitoring it and would replace the shingles at no cost if the issue didn’t resolve. In the end, the coloring corrected itself with time and weather, but I really appreciated that they stood behind their product and were willing to make it right.
Across all phases of the project, the team was responsive and professional. I highly recommend Imperial Exteriors. -
Working with Imperial Exteriors was a smooth and stress-free experience. From start to finish, everything was handled with care and attention. They explained the process clearly, stayed on schedule, and made sure the work site was left neat once the job was done. The roof looks fantastic, and their professionalism gave me complete peace of mind. I’d absolutely recommend them to anyone needing roofing work in Greenfield.