All reviews for Mac's Septic LLC

We had Mac come out and clean our septic tank earlier in the fall. This is the first time we did it at our current house, and we had no idea where the septic tank opening is. The guys from Mac worked for about an hour to find the access point, before they finished their job. They were very helpful and professional. We really appreciated their help in finding the septic tank opening, and will keep using Mac's in the future, and recommend them to others.

Excellent, professional, family-owned septic contractor/pumping business. In my years of living on septic, I have interacted with several septic contractors. But Mac's has earned my future, repeat business!

Whenever I've had my tank pumped, their techs have been the most knowledgeable and helpful pumping techs I've interacted with - I've always been impressed. If I had some questions and needed some help investigating some items/questions, they'd readily help me and give me some valuable informational input based on their experience. Additionally, they've been the fastest responding company I've had pump my tank - the last time I called them, they came the afternoon of the day I called.

One time when I'd been having some problems with the septic system backing up, they knew precisely what the issue was, and not only that, they had a fast turnaround time fitting the work into their schedules, and charged me a very reasonable rate (I know it was a reasonable rate because I know some other septic contractors would've charged a lot more).

I could not more highly recommend Mac's for any questions or needs you have for your septic system!

Yesterday, Chris and Nick installed a new pump, alarm switch, and rerouted the electrical from the box to tank. They were quick, efficient, knowledgeable, professional, and overall did an outstanding job. I highly recommend Mac’s Septic LLC. Thank you!

They are great to work with! Always on time, and they get done quickly. For our septic tank, they did recommend using 2-ply tissue instead of 3. So, we'll have to switch.

This septic service was great. They communicated well to make things eady for me and they did not lie to me and say I needed thousands of dollars of additional services. The technician at my house did more than the minimum and helped me as much as he could. Low price compared to the other companies who have come to do the same.

This company is honest with competent and professional employees. We had our septic tank pumped for a reasonable price on Friday. They were on time to our house and quickly got the job done. We found out at that time that our pump was not working. They said they would call Monday and set up an appointment for an electrician to come out. Chris came out and tested our pump and he went through every process to make sure it was the pump that was malfunctioning. He replaced the pump and we were back in business. I highly recommend them if you have septic issues.

Mac’s was phenomenal. Fast. Easy. Super friendly. Extremely knowledgeable. 10/10 would recommend. We will refer everyone to them and will continue to use them in the future.

Long story short, I won't call anyone else going forward for septic needs. But context is good, so story time!

Lou and his team has been great since the day I called them out to pump our tank, which was over flowing during heavy use. Our tank is maintained and pumped on the recommended schedule during the past 10+ years of ownership. Jake was happy to share that if it continues to happen, we have an issue downstream of the tank. He even went out of his way to locate a few fingers to see if they were dry (bad!); one was located and dry. Jake cited that if I'm able to locate the distribution box myself--I can save some money in the event they need to come out and potentially replace the box and/or pump fingers to determine the drain fields efficiency.

I'm an involved home owner but ultimately was unable to locate the d-box myself within the 1-day rental of an excavator, so we called Mac back out to determine next steps. Mac explained that they are often able to repair and restore use from collapsed/clogged distribution boxes and fingers. We have city sewer available and I was very hesitant to throw money at any "temporary" repair versus just hooking up to city sewer, but trusted their judgement.

They came on-site and we were all entirely on the same page of not throwing good money after bad but attempting to restore use to buy me some time to hookup to sewer, assuming the worst. All jobs are unique and Lou/Mac's Septic team was able to determine the d-box was in good shape and the fingers were pumped, but they were definitely not entirely clear. Fingers most likely rooted from nearby Maple tree's planted 60 years ago when the house was built.

We are now working on next steps of hooking up to city sewer without throwing ridiculous amounts of money at a failing drain field that the county likely wouldn't permit to replace since sewer is available. Since I have long term goals of staying with this property and not passing on a problem to the next owner, city sewer is the next best steps for us instead of attempting removing roots that will just grow back into the old clay tile system.

This is what local family owned companies should be. Their pricing has been very fair, they've worked with me as the home owner to understand my goals while using their expertise to ensure I'm not simply abandoning an otherwise functioning system from something 'simple' like a d-box failure. They have a loyal customer.

I reached out to Mac's after receiving a ridiculous estimate from a local competitor. I spent a few minutes on the phone with Mac's and was assured the process the competitor was offering was merely a sales pitch, and was not going to resolve my issue, which turned out to be true. Mac's was very professional in their work, and went as far as to show us what they were doing each step of the way and helping us to better understand how our septic system works. I highly recommend these guys, as they got us going again at a fraction of the cost of the competition. It is a relief to have found such an honest company, and I will be choosing them for any and all future septic pumping and repairs we may need!

Did a great job pumping my septic tank. Fast, friendly, and knowledgeable. Didn’t try to sell me things I don’t need. Will definitely be using them again next time we need septic work!

We were having septic issues (back flow into our basement!) and after calling two other companies (one failed to show for TWO appointments, one wanted to charge me hundreds for just a quote), Mac's came through. They immediately found the issue and then got us on the books for a repair. Great service, quality work, they've gone above and beyond to get our issues sorted. Don't bother calling anyone else, these guys are the ones you want!

Have used Mac's Septic for several years. Reasonably priced and employees are friendly and professional. They were able to come out within a day of when we called. They dug up our cover and pumped out the tank within an hour. I recommend Mac's for your septic service.

This is my second time using Mac's to pump out our septic tank. Their price is $90 less than any other company per 1,000 gallons and the guys who I've worked with are fantastic. They are prompt, professional and provide suggestions on servicing our septic system. I will use Mac's for all my septic needs in the future and you should too!

My Septic Tank was Full! I called Mac’s and They came out the same Day! I will definitely Be calling Mac’s in 2 years! Jake and Nick were so Nice and worked quickly and Efficiently! I would give them 10 stars if I could!!!!

Cannot share enough how awesome these guys were. They were able to get me in within a couple hours and had everything done in less than an hour. Definitely will be be using them again when the time comes!

Great service! We hired Mac's to pump out our septic tank. They arrived on time, gave me a clear status of our septic system's "health", did the septic pumping quickly and cleanly, and even gave me pointers on how to maintain our system working properly. They are obviously very knowledgeable about septic systems! Their price is very competitive and we will definitely use Mac's next time!

I have used Mac's several times to pump my septic tank. They are always professional, reasonably priced, and come out faster than most. I used them most recently to repair the main drain pipe from the house to the septic. They were half the price as anyone else that quoted me a price. I called them after a few plumbers, not knowing they repair pipes as well. They came out the same day I called them, gave me a the best quote I had been given out of 5 plumbing companies and did the work right then (the other companies wanted to schedule weeks out). Amazing company, I usually have his son that has came out, but two other guys have came to pump as well, they are all great people and a pleasure to do business with. I will always call them for my needs. Definitely a company you should try, once you do I bet you stick with them.

Excellent service, extremely professional, and very knowledgeable.

Had them pump our septic tank out. I looked around for quotes by other vendors on Google. Others were more expensive and surprisingly hard to get ahold of. Knox didn't even return my call. Mac was affordable and set up a time that worked with me. The driver was on time, super professional and nice. He was also extremely knowledgeable with my tank and gave me lots of insight, which was helpful. I did not expect this process to be so easy and helpful. Highly recommend this company, and seeing by their reviews, I'm not alone. They have my future septic business for sure!

Absolutely could not recommend more. Jake located my tank and pumped it this morning and was phenomenal. He showed me exactly where everything is, how the system works and gave me some tips on how to maintain it since it’s 82 years old. If you have a doubt in your mind, go with Macs and ask for Jake!!!

We’re so happy with our sewer line replacement project and I would highly recommend Mac’s.

Lou and Chris were fantastic to work with and had the project completed in 2 days. For context they had to install about 150 feet of pvc pipe and had us connected within one day. The next day it was inspected, covered, and everything looked great.

Really enjoyed working with an honest, family business. They’re doing it right!

I get very skeptical when a business only has five-star reviews, but they are all legit. Had an overflowing tank clogging everything on a holiday. I left a message and they called me back as soon as they opened and promptly serviced my tank. They were quite knowledgeable and kind. If you are googling places to call in some kind of stressful septic emergency, I cannot recommend them enough.