All reviews for Stewarts Tree Service: Est 1980

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    5

    Larry was very prompt on coming out to give me a free quote. Had 4 pine trees and one ornamental tree trimmed. Crew of 3 did great and were done in about 4 hours. Cleaned up all debris and made sure I was satisfied with their work. Cost was reasonable and would highly recommend the.

    5

    Stewart's tree service came out and cleaned up from storm damage. They were professional and communication was excellent. They were very skilled because they were able to maneuver thru tight spots and under and around electrical and cable lines.

    5

    When I need tree service Stewerts is who I call! Larry’s crew is prompt, safe and clean in their approach. I will be calling them back with my future tree needs!

    5

    Larry,

    Thank you and a big thanks to Nick and the whole crew. They did a great job. The guy that did my Japanese Maple was so meticulous. He didn't just cut and be done. He would step back and look at how it was shaped and then go back to pick up detail work. The big silver maple in my backyard looks wonderful. Everyone did a FANTASTIC job with cleanup too.

    Very pleased.

    Donna

    5

    I needed a tree cleaned up in my woods. It had fallen, and several branches and limbs were blocking my access. I called Stewarts, and Larry came out to give me an estimate which was about a third of the cost I'd been quoted by 2 other companies. He then had his crew come that day and do the work. They were fast, efficient, and professional. I highly recommend them if you want a fast and cheap company.

    5

    I wish I could give Stewart’s tree service 10 stars! These guys are so great. They were kind enough to move our patio furniture to keep it safe and then put it back exactly the same way when finished. Our tree looks amazing. Larry was very nice and fair in pricing. We will definitely use them in the future when we need our other trees done.

    1

    Misquoted the services we were asking for despite having confirmed them in writing. Then got mad and blamed my fiancé for the miscommunication, despite it being very clear what we were asking for. If this is how they treat prospective customers, I can’t imagine how they treat actual customers.

    Edit: The business owner responded to this review with a situation that clearly was someone else. Not only did we not request services for two trees (just one), or a stump grinding, but my fiance's dad passed away several years ago so he most definitely wasn't around to receive the estimate.

    Second edit: The owner completely changed his response to yet another totally different customer experience. Stay FAR AWAY from this company. They can’t even keep their quotes straight.

    1

    I’m going to try to cut to the chase on this one, but it’ll be a little long.

    1. Came out and gave me an estimate after knowing what I needed done. However, the estimate that was written was poorly scribbled on a sheet.

    2. I decided to proceed with the expensive work that was being done, under the impression that it was covering everything we had discussed. However, it was NOT. It did not include trimming the tree in my front yard. Larry did not explicitly say to me that he was not including this in the price. His reasoning? “Because it was not in your budget.” Larry, when did I ever give YOU the power to decide what my budget was?

    The bummer about this is that I had a little more expensive estimate that I would have gone with from another company. I chose not to because I believed all trees to be part of Larry’s estimate.

    3. I decided to keep the tree branches/wood here, rather than hauled off. Honestly, with how expensive the service was, it didn’t matter to me if I kept the wood or hauled it - it was a personal decision. However, Larry, I find it condescending and rude to have talked to my neighbor about the price of this. I had literally just given you payment information when I see you talking to him.

    4. I called you (after I have paid for your services, to let you know my thoughts on all of this) and left a voicemail in which you have responded today, but were abrupt, rude, and hung up on me. Unprofessional and condescending. And frankly, I don’t believe you when you say you never discussed the price of the tree removal with my neighbor, considering he mentioned the price and that you told him.

    5. A small note, but worth adding - the first day I had my services scheduled on, it had rained. He mentioned postponing it to the next day, but then called back (it could have been Rhonda who called back), mentioning it was now scheduled to the end of the week. Rained that day, too (coincidence? probably not.). Finally came out roughly two weeks later from the day of his estimate.

    6. There were two men arguing from his crew on my property quite a bit. Unprofessional, to say the least.

    Larry, I’m sure your business will be fine regardless of my review. It’s a tree service. Just a tree service. But it’s worth sharing how your behavior has been and what I experienced in the hopes that it steers others in a different direction. No one should experience this or face your behavior when you don’t like hearing what your potential customers/customers say.