Reviews of local pros in Knightsville, Indiana

Your employees on lunch break today in their work truck in line at McDonalds gave a couple of senior folks passing through Brazil from Ohio a surprise when we found out Carbon Heating and Air paid our tab ahead of us. First class act, lads! Well done, indeed. Very much appreciated from a PAIR of 35 years each of military service. Should any of my family/friends in this area are of need of your services, I will be sure to trust a company with those unselfish acts of kindness. God bless you and yours,
Rick Howard
Fairborn, O.

Defintely recommend Carbon Heating and Air. Doug and his crew are friendly and honest. They installed a new HVAC system for us at a reasonable price and in a timely manner.

Got a new furnace today. Bryan Sean and Joe were GREAT! They did a FANTASTIC JOB installing the furnace! Me and my wife highly recommend them!

Very knowledgeable, always arrives on time, and quick responses in all situations. Very nice and polite. I highly recommend ,Nathan

They were here within a very short time after I called. Within 30 minutes they had things taken care of. My furnace was good to go. Very very happy with them.

My electric furnace wasn't working correctly so I called them. They came out within an hour and looked at it. When he left, he said he would email me an estimate. I got the estimate for over $900 for replacement parts but they wouldn't tell me when it would be in. I called the office twice over two days and no one would give me a timeframe of when it would get fixed. The weather was forecast to be in the teens to low twenties and I needed to make plans so I wouldn't have a cold house, but they never got back with me on a timeframe. I got tired of waiting so I called another local heating company, and they came out and fixed it in about an hour and only charged me $140!
$900 is a big difference from $140. I should have called the second company the first time.

AMAZING service!! I called this morning and Doug came right out. Quick diagnosis and luckily had the parts that he needed to get us fixed today!! Highly recommend!! Thank you again!!

Excellent service - consistently. We have a complicated system and Kenny worked at it and figured it out. He is a gem. Highly recommend this company.

We’ve used them before and was really surprised when I called them. The girl said she’d talk to her manager and call me back. I called twice and never heard anything from them. So we moved on and won’t call them again. No good review from us.

Doug and Kenny and the entire crew always take excellent care of us. From complete install to yearly maintenance, they are always professional, trustworthy, thorough and timely. I cannot recommend them enough. Thanks Carbon Heating & Air Conditioning!

The last guy that came out from another company ,fixed it, did a great job and every time the thermostat would match up with the temperature in the house. These guys came out and fix it and it will be set on 72 and be 75 degrees in here. They wanted us to buy a new unit from them and im not convinced by any means they fixed it even though they said they could. I'm not very happy with them and I feel like bc our unit was old they didnt care to do a correct job. I will never be calling them for anything. They charged me a total of seven hundred and fifty dollars and their customer service is horrible....

They did a great job. It was refreshing to see a service provider take pride in their work and pay attention to the details of the job.

Very professional, very prompt, and polite. I highly recommend them…

I have used Carbon Heating...for 8 years. When I moved into my home I called Doug on a recommendation of family to keep my HVAC running smoothly. It was all original so when time to replace system I asked Carbon To provide that service. I also had a whole-house humidifier added. I use their semi annual maintenance contract. The installers were knowledgeable and efficient. Tom has been my service tech since then. I feel very safe and comfortable. They are trustworthy and reliable. I appreciate having the same tech each time. It’s reassuring when Tom pulls up in the Carbon HVAC truck.

Highly recommend Carbon Heating & Air Conditioning if you are looking for HVAC experts to repair or replace your system. Kenny is friendly, professional, and knowledgeable on all things HVAC. Thanks!

Hottest week of the year and the AC isn't keeping up. Jeremy came out and he was great. He was very nice and polite, and seemed to really care. He took time to explain what was going on and managed to breathe new life back into my "antique" AC. I'll be needing a new unit in the future and I will be calling Doug and Jeremy again! Excellent service! Thank you!

We’ve used them for years and they have always done a great job! I definitely recommend them!

Ryan came in and serviced our furnace. He was very nice, friendly and knowledgeable about our system. I would highly recommend this company and technician

I had my winter hvac check today. I have a mini split system . The service man is so nice and knowledgeable. This company is great!!!

These people were God sent to me today. They fixed my problem and did not try to overcharge me, Doug and Joe were wonderful kind respectful I would ❤️ ♥️ 😊 💗 recommend them to everyone. Again thank you!!!!!@

Chad and Jaden did a great job. Very professional and courteous. I highly recommend them and Carbon Heating and Cooling.