Plumbing reviews in Knox, Indiana
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Would recommend 100%!
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Great service with quality work.
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Honest, reliable and great service 👍
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Very honest and knew what he was doing and fixed the problem.
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My one and only for all my plumbing needs
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I'm a little biased as he is related but all the work that has been done was timely and fixed the issue.
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Great people! They'll take care of you!
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Great service. Very knowledgeable. Reasonable price.
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Very professional, quick to respond to calls!! I would highly recommend to anyone who is looking to give them a call. You WILL NOT BE DISAPPOINTED!!
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I have always had a great experience when hiring Forbes Plumbing. I would definitely recommend hiring this company.
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Great job twice in my home. They are very honest. Gets the job done exactly what you ask them to fix. I highly recomend them!
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Called for a shower plumbing fix. Very prompt, found the problem, fixed the problem and we are very pleased. Forbes Plumbing will be our go to plumber from now on.
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The only plumber to call us back. Did a great job reworking some of our plumbing. Exceeded our expectations and made it a great experience. Thank you.
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Great quality and customer service. They installed a water heater for us, and we couldn't be happier with the results.
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Extremely easy to work with, kind, and is a true professional. Affordable as well as great quality of work and suggestions for how the job should be done.
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Great experience, they were quick to come out and address broken pipe in my wall and repair with minimal damage to the walls. I would recommend using Forbes for your plumbing needs.
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Forbes arrived on time, did the work within the first hour and did an excellent job! I highly recommend them. I will be using them whenever I need a plumber!
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The week of Thanksgiving, I came home one evening to a backed up sewer and a few inches of water in my basement. After a different plumber failed to resolve the issue, I called Forbes. He came out the same day, just before the holiday, and resolved the issue at a fraction of what the other company would have charged. Forbes Plumbing saved my Thanksgiving.
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Forbes did a great job ab.nd price was exactly as quoted,and showed up on time.im really pleased with his service o opening up my drain in my kitchen sink.If you are looking for a pro that does what he says he is going to do and for price quotes don't hesitate to give him a call you will be so glad you did.
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Eric is very good at what he does so 5 stars for that. However, Eric is mean, gruff, and an overall unpleasant person to deal with. 0 stars for that.
-- Update 9/7/2021
While I understand your emotions in this response. It is to be expected since you are Eric's wife and the owner of the business. However, by your response, you or Eric are clearly not taking any ownership in this. Your apology is hallow and indicative of the entire construction industry. Everyone is too busy to be professional until the market takes a tank. The good news is that what you wrote is public so people can judge for themselves.
Your last public reviews was a year ago until mine. Public reviews are customer service reviews and frequency of reviews are indicative of excellent service. Service isn't just the act of doing the work. You don't have a lot for as long as you have been in business.
Further Points.
1. "You mistook his annoyance for meanness." Outward overt "annoyance" is meanness. Thanks for admitting such. While Eric may be a great guy with a great heart, doesn't mean that he was professional and he was not. I'm not a professional tradesperson. I don't know the industry. I was not advised what was/ is industry standard and I did my best to communicate with you for scheduling, Eric via text, and liaison between you all and the rest of the crew working on my home. I got zero guidance on what is/ was "acceptable", no clear expectations on what should or should not be done when from you or Eric, and no patience in explaining or coaching on what would make things smoother. I even asked you on the phone what is the best way to make scheduling smooth. You reply was to always tell me that you would have Eric call me...so circular right?
2. Just because the situation wasn't perfect (for Eric) did not mean it couldn't be done when he was schedule which it could have been. There was zero empathy that we had been living in a travel trailer in our driveway for months and all we wanted was to have our hot water heater hooked up and our washer and dryer so we could have $50/ week in laundry at the laundry mats. Maybe empathy got in the way with all the other community activity going on?
3. On our last interaction, Eric stayed for less than 30 minutes before leaving in a huff (annoyance, not meanness, which was the 2nd time he was "annoyed" during our project). It is quite doubtful that you "lost money" that day due to scheduling. On to the next job, 100%.
4. "You lost money" is a bit of a stretch. I was charged, more than 60% of the work done when less then was done. I also asked for the final invoice and I said I wouldn't haggle or nitpick it which I did not and I paid promptly.
5. I hired a separate company to finish the entire project which cost me an additional 2k over budget. If you wish to escalate this in public then I would be happy to post all the invoices and additional invoices I paid for services that Eric was supposed to do.
Again, I stick to my original assessment, Eric is mean, but he does great work. It's your job to improve the professional image, not my job. -
I have used Forbes plumbing for years. Their knowledge is top notch! They are quick to respond and honest. Highly recommend their services for your plumbing needs.