Reviews of local pros in Knox, Indiana

Extremely easy to work with, kind, and is a true professional. Affordable as well as great quality of work and suggestions for how the job should be done.

Great experience, they were quick to come out and address broken pipe in my wall and repair with minimal damage to the walls. I would recommend using Forbes for your plumbing needs.

Forbes arrived on time, did the work within the first hour and did an excellent job! I highly recommend them. I will be using them whenever I need a plumber!

The week of Thanksgiving, I came home one evening to a backed up sewer and a few inches of water in my basement. After a different plumber failed to resolve the issue, I called Forbes. He came out the same day, just before the holiday, and resolved the issue at a fraction of what the other company would have charged. Forbes Plumbing saved my Thanksgiving.

Forbes did a great job ab.nd price was exactly as quoted,and showed up on time.im really pleased with his service o opening up my drain in my kitchen sink.If you are looking for a pro that does what he says he is going to do and for price quotes don't hesitate to give him a call you will be so glad you did.

Eric is very good at what he does so 5 stars for that. However, Eric is mean, gruff, and an overall unpleasant person to deal with. 0 stars for that.

-- Update 9/7/2021

While I understand your emotions in this response. It is to be expected since you are Eric's wife and the owner of the business. However, by your response, you or Eric are clearly not taking any ownership in this. Your apology is hallow and indicative of the entire construction industry. Everyone is too busy to be professional until the market takes a tank. The good news is that what you wrote is public so people can judge for themselves.

Your last public reviews was a year ago until mine. Public reviews are customer service reviews and frequency of reviews are indicative of excellent service. Service isn't just the act of doing the work. You don't have a lot for as long as you have been in business.

Further Points.

1. "You mistook his annoyance for meanness." Outward overt "annoyance" is meanness. Thanks for admitting such. While Eric may be a great guy with a great heart, doesn't mean that he was professional and he was not. I'm not a professional tradesperson. I don't know the industry. I was not advised what was/ is industry standard and I did my best to communicate with you for scheduling, Eric via text, and liaison between you all and the rest of the crew working on my home. I got zero guidance on what is/ was "acceptable", no clear expectations on what should or should not be done when from you or Eric, and no patience in explaining or coaching on what would make things smoother. I even asked you on the phone what is the best way to make scheduling smooth. You reply was to always tell me that you would have Eric call me...so circular right?
2. Just because the situation wasn't perfect (for Eric) did not mean it couldn't be done when he was schedule which it could have been. There was zero empathy that we had been living in a travel trailer in our driveway for months and all we wanted was to have our hot water heater hooked up and our washer and dryer so we could have $50/ week in laundry at the laundry mats. Maybe empathy got in the way with all the other community activity going on?
3. On our last interaction, Eric stayed for less than 30 minutes before leaving in a huff (annoyance, not meanness, which was the 2nd time he was "annoyed" during our project). It is quite doubtful that you "lost money" that day due to scheduling. On to the next job, 100%.
4. "You lost money" is a bit of a stretch. I was charged, more than 60% of the work done when less then was done. I also asked for the final invoice and I said I wouldn't haggle or nitpick it which I did not and I paid promptly.
5. I hired a separate company to finish the entire project which cost me an additional 2k over budget. If you wish to escalate this in public then I would be happy to post all the invoices and additional invoices I paid for services that Eric was supposed to do.

Again, I stick to my original assessment, Eric is mean, but he does great work. It's your job to improve the professional image, not my job.

I have used Forbes plumbing for years. Their knowledge is top notch! They are quick to respond and honest. Highly recommend their services for your plumbing needs.

I have been using Eric as my plumber for the last 7 years. He does a great job, is honest, trustworthy, timely. I would recommend his service anyone without any reservations.

We had our sewer back up into our basement, and they came over quickly and helped route out our sewer! It was fixed within no time. They were honest and upfront about their services. They weren't trying to hide or rip us off in anyway. Price was very reasonably! No complaints.

We contacted Forbes for some last minute work on our house we were selling. Beth was amazing with scheduling and communication. Their work was done well and very professional!

I have had to call Forbes Plumbing more than once and each time I have had great customer service. They take the time to answer my questions and they show up when they say they will. I have not had one issue with any of the work they have done for me. Will definitely call them again when I need plumbing work done!

Forbes Plumbing is the best around. Committed to customer service. Prompt and friendly. Plus, you won't have to take out a 2nd Mortgage to pay for their services.

I have referred them to everyone I know over the years and everyone has been pleased.

Pass their name along to your friends and family too!

Our older home recently began having multiple plumbing problems (failing water heater, upstairs bathtub drain leaking into the basement, etc.), all of which needed to be addressed together. Forbes Plumbing proved to be prompt, courteous, and accomplished. Their plumbers arrived on time and demonstrated a high level of expertise in resolving each of our issues masterfully. The men were friendly, efficient, and resourceful, and they answered my many questions cheerfully. I will not hesitate to call Forbes again if I need a plumber in the future. Recommended without reservation.

When we came home from a trip, we had a bad leak in a toilet shutoff valve and could not stay in our home with water turned off. Forbes Plumbing came out on Good Friday and fixed our problem. This is the second time we have used them. They are professional and economical. We strongly recommend them!!

I am very happy with the advice and sink I got from Forbes Plumbing. They knew the quality brands that would last, and not break the bank. Gave me solid advice what I needed to fix my plumbing issue. I highly recommend Forbes Plumbing, If you are looking for honesty, good quality, experienced workmanship I can tell you I got that from them.

Make sure that these folks are your absolute FIRST call if you ever have an issue in the future. Best plumbing service experience we have ever had. Straightforward and honest about everything. Highly highly recommend! Don’t call anyone else! These are the folks right here!

Would give 6 stars if I could. They did a lot of work on our house and were very timely, pleasant to work with, and transparent on pricing. Also highly professional and experienced without having to deal with a huge company. Would absolutely recommend!

Excellent experience, actually five stars isn't a high enough rating. Very professional and fair price. I was very impressed of how mindful Eric was of my escape artist dog! Without a doubt, this was my best experience with any contractor I've had.

Forbes plumbing did several things for us at our house. They gave up-front cost quotes, which were not exceeded despite additional work being needed, mid-job. They were prompt, professional and a great value. They are also not a big-box company so they are able to provide individualized and personal attention to each job. We would highly recommend Forbes plumbing for all of your plumbing needs!

Forbes Plumbing was outstanding from start to finish. The owner and technicians did an excellent job installing our water heater, and their friendly customer service made the whole process smooth and stress-free. We’ll definitely be using them for all our future plumbing needs!

Forbes plumbing is phenomenal. He came out the same day we lost hot water and fixes the issue quickly. He is always professional, reliable and friendly. I suggest using his company.