Swimming Pool Contractor reviews in New Albany, Indiana

Derick ordered my pool liner and installed it in a very reasonable time. Also fixed my pool light. The pool looks just like brand new!

Highly recommend! Super kind, helpful, responsive, and knowledgeable! He kept communication clear between my mom and I, so we knew what was going on the entire time. 10/10!

Mr. Conway was very professional and did excellent work! Would recommend his services to anyone! He installed a pool cover and converted my pool to a salt system and I am extremely pleased!

Derrick did a great job remodeling our pool. Our repair was extensive requiring new concrete, equipment, liner plus he replaced our fiberglass stairs with concrete stairs and a bench for sitting and new limestone coping around the edges.

He was extremely knowledgeable and spent time making sure we knew what we were selecting and would be happy with the results from beginning to end. He even spent time at the end educating us on how to maintain the chemicals. I highly recommend him. Our pool turned out beautiful.

Derrick did a fantastic job installing a new heater for our pool and I couldn’t be happier with the results! The installation was done right, the pricing was fair, and Derrick was genuinely friendly and easy to work with throughout the whole process. You can tell he takes pride in his work. Highly recommend him to anyone looking for quality pool work at a great value!

Derek did a great job on my pool liner, very quick and professional. I would highly recommend him to anyone.

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Big shoutout to Liner Guys! They were super efficient, kept me in the loop the whole time, and even gave great suggestions to tie the pool liner in with my landscaping. Couldn’t be happier with the result — highly recommend!

Great experience, Derick did a great job despite complications that came up. Highly recommend these guys! A+

These guys are great - very reliable, do excellent work and are extremely innovative when issues arrive. We had them address issues from a different pool company. They came up with options to fix problems in cost effective ways that also look great. Would definitely recommend and they are now are ‘pool guys’ going forward.

Fantastic experience with our pool liner replacement! From start to finish, the crew was professional, knowledgeable, and efficient. The installation went very smoothly. The new liner looks absolutely beautiful, great transformation!

If you’re considering a pool liner replacement, I highly recommend Liner Guys. They exceeded our expectations in every way!

Derick and the liner guys stepped up when someone us failed us in a liner replacement and a pump and heater replacement. They were prompt, professional, communicative and the work was excellent. I would not hesitate to recommend them for any of your pool needs!

The Schultz family would like to thank Jerad and Jonathan and the company for there personal help and installation of our pool. There professional expertise where very helpful in each step of our installation. From the start of excavating to filling with water they where so hands on. You could tell the personally talk Pride in what they do. We would highly recommend Wetscapes to any we know. Thanks again for everything

I was immediately impressed by the professionalism of this company. They started our in-ground pool on August 11, we were filling it with water on September 8. That includes 9 inches of rain one week during that period. I would feel comfortable having Wetscapes perform any project at my home.

Initially Jared and team were great. We did a kitchen and floor remodel and it came out beautiful. We changed our minds on some stuff and wanted other stuff added and Jarad was great. Great idea's and very helpful. Quality of work was great. Very flexible and even helped us with suggestions on things were were doing ourselves. 5 star service and quality. Price was competitive too.
Then it happened. The floors started buckling. At first the team was did have the area fixed though it did take a few months. Now it is happening again. We called them and slow response. After follow up, Jared sent his brother out and agreed that there was an issue and told me they would get back to us. Weeks later nothing. My wife followed up with Jared and gave us name of manufacturer. Port building did the downstairs where there was the issue. We did the upstairs with no issue. I am very disappointed on how this is going. They seem to be walking away leaving us with buckling floors. They are getting worse. It is happening to other areas in our downstairs area. Not happy. Changing to a 3. Stay tuned, we will see if they take care of the issue for us. I am trying to be as fair as I can on this and will adjust the score based on the outcome.

Here is the update. Jarrad came out to fix. Promised would have floors redone. Been trying to get a hold of him multiple times and he is obviously avoiding me. Been 2 months since promised to fix. Very disappointed.

We had our hard wood floors refinished and added hard wood to our stairs and upstairs hallway. they worked with us regarding our schedule to minimize the hassle and provided us a great result. They cleaned up and did what they promised. Great operation and thankful to the craftsmanship!

Bryan

Superb organization from top to bottom. Extremely professional and every member had impeccable manners. We were in the process of building our dream home and every contractor commented on the great workmanship of the pool and stamped concrete. I recommend them to everybody!

These guys are honest, ethical, and do great work. I had them completely gut and redo 2 bathrooms. Their work was excellent. They were very professional and I plan on using them again. One other thing. They are trustworthy as well. We had no problem leaving them at our home when we had to leave.

Fantabulous work ethic and skill. Seriously we had to fire our first contractor and if we had worked with Port Building System from the beginning we would have had smooth sailing and our project would have finished on schedule. They show up on schedule prepared for the day and then they work all day with few if any breaks. The subs they use are incredible as well. I will SHOUT from the roof tops all day long hire Port Building System if you want a professional job with people who care and are fair and honest. Excellent work ethic.

Jared and his team did an outstanding job with our pool installation. So easy to work with and always responsive. We couldn’t be happier with the finished product. I highly recommend their services.

Justin and Johnathan were outstanding, their quote was better than other companies, they didn’t have a crazy wait to start the pool, some other companies had 2-3year waits. They included several things in the bid that others didn’t (salt, upgraded pump…. Etc…)! Professionals the entire job! They were on the job with the crew not just visiting they worked and managed the job much more than most contractors. They were easy to get a hold of any time I needed anything! I would and do recommend them to my friends and neighbors!

I thank the entire staff for a fantastic design on Wetscapes Fiberglass Pools. My project manager was excellent at communicating and always on target. Overall excellent business. Get your pool from Wetscapes Fiberglass Pools; they were dependable and trustworthy throughout the entire process. Additionally, as part of the punch down or warranty, fix any faults. Again, I can't express my gratitude enough.